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“Nice Oasis in a busy city” 4 of 5 stars
Review of Sao Paulo Airport Marriott Hotel

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Sao Paulo Airport Marriott Hotel
4.0 of 5 Hotel   |   Av Monteiro Lobato s/n, Guarulhos, State of Sao Paulo 07190-000, Brazil   |  
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Ranked #1 of 13 Hotels in Guarulhos
Kuala Lumpur, Malaysia
Senior Contributor
28 reviews 28 reviews
17 hotel reviews
Reviews in 17 cities Reviews in 17 cities
22 helpful votes 22 helpful votes
“Nice Oasis in a busy city”
4 of 5 stars Reviewed June 15, 2014

5 minutes from the airport means 5 minutes to catch your return flight! Love the place for its simple layout. Lobby.. Reception.. Coffee house... Bar... Pool terrace outside... Its all within shouting distance! A welcome sight after travelling 30 hours to get there. The guy i handed my passport to check-in even greeted me in my local language...jesus?
Ask for the 2nd floor room with the balcony

Room Tip: Ask for the second floor balcony room
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  • Stayed June 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pedro_Luciano, Guest Relations Supervisor at Sao Paulo Airport Marriott Hotel, responded to this review, June 17, 2014
Dear Kuala Lumpur Guest,

The Location of the São Paulo Marriott Hotel is a great advantage to our guests. We have shuttle service every 20 minutes from airport to Hotel.

Thank you very much for your feedback. Comment like your, give us very proud.

Sincerely,

Pedro Luciano
Guest Relations Supervisor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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602 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Montreal, Canada
Senior Contributor
45 reviews 45 reviews
33 hotel reviews
Reviews in 29 cities Reviews in 29 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed June 12, 2014 via mobile

I stayed overnight in this hotel in a layover through GRU. Excellent service as expected from am Marriott. There were large crowds due to the World Cup which starts this week, but the checkin and checkout was seamless. Worth the Marriott cost.

Stayed June 2014, traveled solo
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pedro_Luciano, Guest Relations Supervisor at Sao Paulo Airport Marriott Hotel, responded to this review, June 14, 2014
Dear Carlos,

We are so happy with your comments here in the TripAdvisor website.
In fact, Our staff work hard to provide a flawless service to our guests, so them feel at home.

Thank you very much for your comments and we truly hope you are able to visit again and enjoy our Hotel.

Sincerely,

Pedro Luciano
Guest Relations Supervisor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Medford
Contributor
13 reviews 13 reviews
10 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 10, 2014

the hotel is near to the airport 10 minutes away. Nice property. People are very friendly and polite. The food is great at the hotel price range around $50 buffet all you can eat. They have a executive floor with lounge and happy hour every evening, with some snacks, beer and wine. The manager of this hotel is very nice man, Joao Paulo. Well, good option for people who wants to have the best at hand.

Room Tip: The best rooms are on the 9th floor with pool view. There's a little problem in the morning, bec...
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  • Stayed June 2014, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pedro_Luciano, Guest Relations Supervisor at Sao Paulo Airport Marriott Hotel, responded to this review, June 13, 2014
Dear Brian,

Thank you very much for staying with us at the São Paulo Marriott Hotel. It is appreciated that you took the time to send a note regarding your recent stay with us.
Our Team was very pleased with your comments about our great food and friendly and polite staff.

Thank you again for the great comments about our associates, we will pass this information along. We truly hope you are able to visit again and enjoy our Hotel.

Sincerely,
Pedro Luciano
Guest Relations Supervisor
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 29, 2014

A recent two night stay with a group of 11 of my colleagues who needed to be near the airport worked out great. The staff was very accommodating, hotel rooms, and facilities were clean and fresh. The restaurant was above average.
There was upgrading room construction and a few of my colleagues had to change rooms, but the hotel took care of this with out any issues.
For an airport hotel in a foreign country I would say the hotel has improved over the years, irt certainly is a convenient rest stop during international travel.

Room Tip: I suggest a room with a pool view, they hear less street noise.
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  • Stayed May 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pedro_Luciano, Guest Relations Supervisor at Sao Paulo Airport Marriott Hotel, responded to this review, May 30, 2014
Dear Daniel,

It is appreciated that you took the time to send a note regarding your recent stay with us.
Thank you for the great comments about our associates, rooms and our facilities.

Comming soon, our upgrade in the rooms will be complete, and you will enjoy a new and fashionable rooms in our property.

We truly hope you are able to visit again and enjoy our Hotel.

Sincerely,
Pedro Luciano
Guest Relations Supervisor
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manila, Philippines
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed May 27, 2014

The Sao Paulo Airport Marriott Hotel is a great hotel experience. The front desk staff warmly greeted me upon arrival. The room had plenty of lighting (good if you are doing work) and the restaurant had many options to choose from. Some room renovations were being done, but that did not bother me.

I would highly recommend this hotel.

  • Stayed May 2014, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pedro_Luciano, Guest Relations Supervisor at Sao Paulo Airport Marriott Hotel, responded to this review, May 28, 2014
Dear Michael,

First of all, we like to thank you for having chosen our hotel and we also like to thank you for having taken the time to share your valuable comment with us.

It is our absolute pleasure to provide excellent service to you during your travels! It's comments like yours that inspire us to continue to strive to do more.

Thank you again for your positive comments and we look forward to servicing you on your next visit.

Sincerely
Pedro Luciano
Guest Relations Supervisor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lathrup Village, Michigan
Senior Contributor
47 reviews 47 reviews
12 hotel reviews
Reviews in 25 cities Reviews in 25 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed May 20, 2014

If you get off the red eye out of Detroit it's nice to know that a modern room, clean and neat, with a good bed awaits you. I only wish my sleep could have been longer after a day at the office because we had to leave so early for our meeting the next. That darn traffic! The young man who checked me in was very charming, spoke English and was wiling to learn a new word in German from me. Danke!

  • Stayed May 2014, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pedro_Luciano, Guest Relations Supervisor at Sao Paulo Airport Marriott Hotel, responded to this review, May 26, 2014
Dear Lathrup village Guest,

It is our absolute pleasure to provide excellent service to you during your travels! It's comments like yours that inspire us to continue to strive to do more. Thank you for recognizing our modern and clean room and our Front Desk Staff.
Thank you again for your positive comments and we look forward to servicing you on your next visit.

Sincerely,
Pedro Luciano
Guest Relations Supervisor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Salta
Top Contributor
160 reviews 160 reviews
62 hotel reviews
Reviews in 71 cities Reviews in 71 cities
96 helpful votes 96 helpful votes
4 of 5 stars Reviewed April 15, 2014

This is very good although rather standard Marriott hotel. Lobby and bar area have been recently renovated and are looking good. The gym is very nice and dipping into the pool after work-out felt great. Breakfast buffet is ok but (by Brazilian standards) not very fresh fruit to choose from. Personnel is very friendly and helpful. Recommend for the business travel who wants to stop close to the international airport.

  • Stayed April 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pedro_Luciano, Guest Relations Supervisor at Sao Paulo Airport Marriott Hotel, responded to this review, April 18, 2014
Hello Saltacity!

Thank you very much for rating us! our staff are pleased with your comments.

I would like to thank you about your comment relative to our buffet. I'm already in contact with our management to observe our procedures with our fruits in the break fast.

Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable.

We hope to host you again in your next visit to São Paulo.

Sincerely
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sao Paulo Airport Marriott Hotel

Address: Av Monteiro Lobato s/n, Guarulhos, State of Sao Paulo 07190-000, Brazil
Location: Brazil > State of Sao Paulo > Guarulhos
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 13 Hotels in Guarulhos
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Sao Paulo Airport Marriott Hotel 4*
Number of rooms: 316
Official Description (provided by the hotel):
The Sao Paulo Airport Marriott Hotel is located just 5 minutes from Sao Paulo (the largest in Latin America) International Airport. The Hotel combines the functionality of an airport hotel with the quality and services of a leading network in hospitality. Free Airport Transfer-hotel-Airport. Both for business and leisure, the Sao Paulo Airport Marriott Hotel meets a privileged way with its 316 sophisticated and comfortable rooms and suites, in addition to the necessary technology for executives traveling on business. ... more   less 
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Also Known As:
Marriott Sao Paulo Airport
Marriott Guarulhos
Guarulhos Marriott
Sao Paulo Airport Marriott Hotel Guarulhos

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