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“Could be better for a Mercure Hotel” 3 of 5 stars
Review of Mercure Florianopolis Convention

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Mercure Florianopolis Convention
3.5 of 5 Hotel   |   Rod Admar Gonzaga, 600 | Itacorubi, Florianopolis, State of Santa Catarina 88034000, Brazil   |  
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Ranked #17 of 89 Hotels in Florianopolis
Certificate of Excellence 2014
Atlanta, Georgia
Senior Contributor
33 reviews 33 reviews
10 hotel reviews
Reviews in 18 cities Reviews in 18 cities
13 helpful votes 13 helpful votes
“Could be better for a Mercure Hotel”
3 of 5 stars Reviewed January 5, 2012

Nice location, close to Lagoa da Conceição and city center area. Easy access to the roads that lead to norh or south beaches.
The service was below average (considering Mercure standards), with no towels in pool area (3 times, 3 different days) and lack of staff during a busy period (new year).
On the other hand, nice complimentary sparkling wine for new year´s eve and excellent sleep quality, with a cozy bed and spacious room.

Room Tip: Convenience store (7 eleven model, at the gas station) in front of the hotel.
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  • Stayed January 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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735 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
A TripAdvisor Member
5 of 5 stars Reviewed November 14, 2011

Great service. Very clean. Very friendly employees. Good restaurant. Very good room with microwave, refrigerator, safe, 32 LED TV, etc. Good price. I really recommend, especially for business travelers. Very good Internet wireless.

  • Stayed November 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Porto, Portugal
Contributor
20 reviews 20 reviews
18 hotel reviews
Reviews in 14 cities Reviews in 14 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed October 16, 2011

Stayed for 3 nights and had everything i needed for a short business trip. It is important to mention that i had a car to move around, otherwise you might consider other options closer to the city center. Was very amused with the quality of the service provided and with the simpathy of the employees. The restaurant and breakfast are good and not expensive. On the downside i would have to refer to the room, which was of good size but outdated and a bit worn out. I recommend to stay here if you're on a business trip.

Room Tip: Go for upper floors and avoid the smoking rooms.
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  • Stayed September 2011, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Porto Alegre, Brasil
Top Contributor
62 reviews 62 reviews
25 hotel reviews
Reviews in 20 cities Reviews in 20 cities
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed September 7, 2011

Regular, simple hotel for a short stay dor business in the city.
It is not near beaches or Beira Mar Avenenue, but it is a short taxi ride to get there.
It is near the Universtity of Santa Catarina, though.
Although sheets and bedroom were prety clean, window curtain smelled like mold if you got near them. Bathroom extremely small, as well as shower area.
Staff were polite and helpfull.
Breakfast was not remakable, but it is eatable, as thereis no place nearby to replace it.
Food at the hotel restaurant is expensive and mediocre (remeber: Florianopolis is known for it's shrimps and fishes - eat somewhere else!).
One really good thing seldom seen these days: free wi-fi throughout the hotel.

  • Stayed September 2011, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Tokyo, Japan
Top Contributor
58 reviews 58 reviews
21 hotel reviews
Reviews in 21 cities Reviews in 21 cities
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed August 6, 2011

Great hotel if you have a car or if you are on business in Floripa. If you are on holiday avoid it as the location is in the middle of nowhere. Good for long term as it has fridge and micro, pool and gym.

  • Stayed April 2011
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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A TripAdvisor Member
3 of 5 stars Reviewed January 19, 2011

Dear Emerson,
Manager Mercure Convention Bureau Florianopolis

I stayed on room 1002 on jan 10th-15th.

Some suggestions as I already talked to you.
Need more security.
I was working at 4am in the lobby and there was no security guard.
I was very affraid when come a person with the hand in the pocket walking quickly to the front desk.
I thought it was a assault. For gods heaven it was not.
Please make correction actions throught this problem.

The cleaness is not good. Have to increase the staff training.
In the lobby and the corridors.

The people in front desk is kindness, but there are some that need more training too.
Need to know more information about the hotel, city and A Club. They don't know about the A. Club points....

The swimming pool was little dirty. Need more cleaness.

The room was with the central eletricity broken.
I asked to the maintance to change the capacitor.
The TV set is small and old.
The sofa-bed is hard, not well to sleep. Need to change or increase comfort.

Hope you can consider my suggestions and observations.

Thank you.

Wilson Liu

  • Stayed January 2011, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Sao Paulo, SP
Top Contributor
130 reviews 130 reviews
91 hotel reviews
Reviews in 57 cities Reviews in 57 cities
128 helpful votes 128 helpful votes
3 of 5 stars Reviewed January 4, 2011

Was there for new years as I didn't plan it ahead. It's quite central, price was good considering the holiday and they didn't require a minimum stay.
Lobby is ok and I was politely greeted on arrival. Fast check-in and up to my depressing room on the 10th floor, but with a partial view that went all the way to the ocean (not close). Room and bathroom sizes were ok (small minibar, microwave and dishes/silverware), but tacky decor and color scheme. Tiny 20" old TV and that was it. Bed was comfy though and had great light isolation.
They offer an indoor heated pool and a tiny gym with a treadmill, bike and a small workout station. Restaurant is so-so and you leave stinking of food - better asking for room service.
Overall experience was ok. If you're in town with a car (low season ONLY) it's easy access to East beaches and to the roads for North and South ones. If you're there on high season (new year / Carnival), try to book a beach property or rent a motorcicle. Traffic is insane!

  • Stayed January 2011, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mercure Florianopolis Convention

Address: Rod Admar Gonzaga, 600 | Itacorubi, Florianopolis, State of Santa Catarina 88034000, Brazil
Location: Brazil > State of Santa Catarina > Florianopolis
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #17 of 89 Hotels in Florianopolis
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Mercure Florianopolis Convention 3.5*
Number of rooms: 174
Official Description (provided by the hotel):
The Hotel Mercure Florianopolis Convention hotel is located in the Itacorubi district, on the way to Lagoa da Conceicao and the city's most famous and beautiful beaches, including Joaquina and Praia Mole. Close to the city center and major shopping outlets, such as Iguatemi, the hotel is also a great choice for those on business trips as it is near the region's big organizations, the Technological Park, the main regional universities, such as UFSC, and administration centers. ... more   less 
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Also Known As:
Mercure Florianopolis Convention Brazil

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