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“City center and reasonable price” 3 of 5 stars
Review of Hotel Faial

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Hotel Faial
3.5 of 5 Hotel   |   Rua Felipe Schmidt 603 | Esquina com Rua Bento Gonçalves, Florianopolis, State of Santa Catarina 88010001, Brazil   |  
Hotel amenities
Ranked #28 of 88 Hotels in Florianopolis
Moscow, Russia
Senior Contributor
49 reviews 49 reviews
13 hotel reviews
Reviews in 21 cities Reviews in 21 cities
15 helpful votes 15 helpful votes
“City center and reasonable price”
3 of 5 stars Reviewed January 21, 2014

Not bad for stay one night. Price is reasonable, but service could be better. We was very tide after long trip. The key doesn't work and I have changed it two times for enter. The bartender closed a buffet leaving even for a moment to feed the children. He proposed to deliver a hot meal to the room in 30-40 min. We was very angry and hungry. Breakfast is good, but placement is so small, that guests need wait queue to take a table.

  • Stayed December 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Faial, Gerente de relações públicas at Hotel Faial, responded to this review, February 5, 2014
Google Translation
É com satisfação que recebemos seus comentários. Sua opinião é fundamental para que melhoremos cada vez mais nossos serviços.

Nosso hotel tem passado por um intenso processo de revitalização. Já estão disponíveis as novas Suítes Executive. Por uma pequena diferença de diária, é possível usufruir da nova suíte, totalmente reformulada.

Acreditamos que nosso café da manhã é um dos mais variados da cidade. Conta com estação de panquecas e waffles feitos na hora, além buffet de doces e salgados, estação de frutas, quentes e frios variados, servido de segunda a sábado das 06:00hs até 10:00hs e domingo das 06:00hs as 10:30hs.

Esperamos que retorne ao nosso hotel para constatar as melhorias implementadas.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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179 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date | Rating
  • English first
  • Italian first
  • Portuguese first
  • Any
English first
Wisconsin
Top Contributor
70 reviews 70 reviews
20 hotel reviews
Reviews in 42 cities Reviews in 42 cities
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed September 13, 2012

Our relative who lives in Florianopolis booked this wonderful hotel for us because he knew they had some English-speaking staff. That was wonderful in a part of the country where few speak English. The hotel had a great location overlooking the bus terminal and had the best breakfast. The flan and coffee were the best I have had in all my life.

The room was fairly standard, although lights turned off without room card in lightswitch and there was just one bed. Not U.S. standards, but just fine for what we needed.

  • Stayed March 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Faial, Gerente de relações públicas at Hotel Faial, responded to this review, November 18, 2013
Google Translation
Agradecemos pelo comentário e por expôr sua experiência em nosso hotel.

É com satisfação que recebemos seus comentários. Nossa equipe e estrutura é preparada para melhor atendê-lo. E saber que sua expectativa foi atingida é nosso maior retorno.

Informamos que nosso hotel está passando pelo processo de revitalização, e que já possuímos apartamentos novos, como a Suite Executive. Por uma pequena diferença de valor, é possível usufruir da nova estrutura.

Esperamos que retornem para que verifiquem as melhorias já implementadas.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Faial

Address: Rua Felipe Schmidt 603 | Esquina com Rua Bento Gonçalves, Florianopolis, State of Santa Catarina 88010001, Brazil
Location: Brazil > State of Santa Catarina > Florianopolis
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#9 On the Beach Hotel in Florianopolis
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hotel Faial 3.5*
Number of rooms: 115
Reservation Options:
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Also Known As:
Hotel Faial Florianopolis, Brazil

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