We stayed for seven days in Vila do Mar for a leisure trip with my girlfriend, and we enjoyed our stay.
The hotel has decent and clean rooms, with views to the beach. The pools are good, always warm and in good conditions. The best of the hotel is the beach next to it.
However, the worst part of Vila do Mar is the service quality and some annoying details.
The room has air conditioning which is very noisy and you can only turn it on or off, but you cannot adjust the temperature. You can freeze at night if you sleep close to it. I goo
Wifi stickers are posted all over the hotel walls but, the small detail is that they charge you for it, and it is not cheap. 15 to 20 Reais per day. It should be free at least in the lobby!
As mentioned in other reviews, if you are in the pool or beach and you want a towel, you have to pay R$ 1.10
for each one, and return it before 8pm (the 10 cents are for what they call Service Tax, a kind of fixed 10% tip that they charge you for everything). There is also a hidden cost of R$2.00
per day for a ¨National Tourist Promotion Fund¨, that was not mentioned by the travel agency.
But nothing is really bad as the service
The restaurant food and price is good but the waiters are really unprofessional and not always willing to bring you a good service. Once you can catch a waiter and make you order, you have to wait and wait until you can even get you drink, and once the main dish finally arrives it might be a bit cold. To give you an example of the magnitude of the delay, we had to wait exactly 60 minutes to get a simple hamburger with chips.
This happened every day consistently and with the other people that we talked to.
The bad thing is that you only have that restaurant or a 15 minute public bus to town.
To summarize, try to avoid this hotel if you can.
- Official Description (provided by the hotel):
- Imagine a village of tranquility, friendliness, comfort, cool breeze, standing in the sand ... This is exactly the mood you will find the most welcoming hotel on the best beach, best in town. Vila do Mar is the way you dreamed! The hotel is located on Coastal Highway in Natal (RN), and has the best infrastructure for your stay. Near Ponta Negra beach, known for main postcard of Rio Grande do Norte, the Bald Hill, Vila do Mar is 5 Km from the center of the capital potiguar.O Vila do Mar is the ideal location for you to enjoy your vacation hotel with family, with child and adult recreation. It can also be the venue for a honeymoon inesquecivel.Os Vila do Mar apartments have a balcony facing the sea, in addition to having air conditioning, cable TV, minibar and work desk. All include a private bathroom with hairdryer and toiletries. Internet access (wi-fi) is gratuito.O hotel also offers spa with wet sauna and spa pool; four pools; sports court; beauty and massage parlor; plus ample parking and conveniencia.O coffee shop breakfast is served daily at the resort, including fruits and dishes typical of the Northeast, as well as breads and cold. Have the restaurants serve regional and international delicacies both a la carte and shaped buffet.The Vila do Mar also has space 'Village Events', ideal for congresses, seminars, weddings, birthdays 15 years, corporate events and concerts. ... more less
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- Also Known As:
- Vila Do Mar Natal
- Vila Do Mar Hotel Natal, Brazil