I have to say that both my husband and I were sick during our 6 night stay in Rio and therefore had to remain in our room much more than expected. This is probably why we paid very much attention to the room, which was -- as everybody else said -- very tiny and absolutely bland. Ours (2nd floor) had a view on a wall between walls and was therefore very dark and smelling a bit dump. In addition to this, the noise from the water (?) pipes was terrible and woke us up at night a couple of times. The bathroom was of a decent size.
Apart from that, location was great and staff extremely professional. Breakfast was also very good. The housekeeping service was excellent-- very polite and kind ladies. We also had room service 3 times and the food was good and the service very quick (20 minutes). Price-wise the restaurant was ok, although I found Rio to be very expensive in general.
One thing that I did not like at all was the fact that one day before arrival I received an email from booking.com informing me that the credit card information provided upon booking (nearly one month earlier) was incorrect and if not clarified before a certain set time my booking would have been cancelled. I called the hotel immediately and found out that indeed I had made a mistake with one of the digits but still I was very annoyed that this was communicated to me via email and only one day before. What would have happened should I have had no access to my email?
Overall I would still recommend the hotel. Having read reviews on Tripadvisor before booking I was not expecting anything fancy, so if it is location you are after this is a great hotel which is fairly priced for Copacabana.
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- Also Known As:
- Windsor Copa Hotel Rio De Janeiro, Brazil