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“World Cup Copacabana” 4 of 5 stars
Review of Windsor Plaza Copacabana Hotel

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Windsor Plaza Copacabana Hotel
3.5 of 5 Hotel   |   Avenida Princesa Isabel, 263 | Copacabana, Rio de Janeiro, State of Rio de Janeiro 22011010, Brazil   |  
Hotel amenities
Ranked #28 of 212 Hotels in Rio de Janeiro
Johannesburg, South Africa
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
“World Cup Copacabana”
4 of 5 stars Reviewed July 14, 2014

We stayed at the Windsor during the final weekend for the World Cup. The room was really comfortable, except for the bathroom which was a bit disappointing considering the price of the hotel - just a basic shower. The food was fairly good and the general vibe amongst the staff is ok. They're not overly enthusiastic and communicating in English can sometimes be challenging. Overall tho - a great location and a good hotel in Rio with easy access to the major tourist attractions.

Stayed July 2014, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Flávio C, Gerente geral at Windsor Plaza Copacabana Hotel, responded to this review, July 17, 2014
Dear Guest,

I would like to thank you for dedicating part of your time to share your experience with us.
I`m really glad that our facilities, location, food and services were all very well rated by you.
I hope you`re willing to repeat this experience really soon!

Best regards,

Flávio Castro
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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437 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Spanish first
  • Any
English first
Sao Paulo, SP
Senior Contributor
30 reviews 30 reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 29, 2014

Windsor Plaza Copacabana is a good hotel between Copacabana and Leme.I consider a god place to stay because the access to the beach, subway and many streets are very close.
this hotel is a bit old in Rio but after a big refurbishment became a comfy and clean building to stay.

Room Tip: Prefere the suites less closer than the streets if you don´t like bit of noise.
See more room tips
  • Stayed December 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Flávio C, Gerente geral at Windsor Plaza Copacabana Hotel, responded to this review, July 14, 2014
Google Translation
Prezado hóspede,

Obrigado por dividir conosco e outros usuários do TripAdvisor seus comentários.
Agradecemos também a preferência dada ao nosso Windsor Plaza.
Nossa localização realmente é um grande diferencial, proporcionando muitas facilidades.
Ficamos felizes em saber que atendemos suas expectativas.
Esperamos revê-lo em breve.

Atenciosamente,

Flávio Castro
Gerente Geral
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bangor, United Kingdom
Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed June 26, 2014

A good hotel in a great location just a couple of blocks from the beach. Service was good (excellent for SA) . Breakfast was good,food was hot and plentiful. Room was clean and well serviced.security was always present but unobtrusive.

  • Stayed June 2014, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Flávio C, Gerente geral at Windsor Plaza Copacabana Hotel, responded to this review, July 4, 2014
Google Translation
Prezado hóspede,

É um grande motivo de alegria, saber que nossos serviços e localização atenderam suas expectativas.
Aproveito para agradecer por compartilhar conosco e outros usuários do TriAdvisor, sua experiência em nosso Windsor Plaza.
Até breve !

Atenciosamente,

Flávio Castro
Gerente Geral
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco, California
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed June 14, 2014

The rooms are very clean and well-kept, but our original room was very small. After looking at 2 more rooms, the hotel manager at that time was able to upgrade our room to a slightly bigger one with a street view which was a LOT better. Nonetheless, the location of the place on Princesa Isabel Avenida is VERY busy - kind of like being right on 7th Avenue or 5th Avenue in mid-town Manhattan. If you want the excitement and busy-ness, then this place is perfect you. If you need a more relaxed place, you'll definitely need to go somewhere else. But if you're here for a business trip, then this place is totally fine.
Service was very good and breakfasts are awesome.

  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Flávio C, Gerente geral at Windsor Plaza Copacabana Hotel, responded to this review, June 24, 2014
Google Translation
Prezado hóspede,

Obrigado por separar um momento de seu dia para postar sua avaliação.
Agradecemos também pela preferência dada ao nosso Windsor Plaza Hotel.
Ficamos felizes em saber que o quarto oferecido atendeu suas expectativas e necessidades.
Seu comentário sobre nosso café da manhã e em especial nosso serviço, nos dão a certeza de que nossos esforços foram recompensados.
Esperamos poder recebe-lo em breve.

Atenciosamente,

Flávio Castro
Gerente Geral
Windsor Plaza Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed May 23, 2014

We had a very pleasant stay at The Windsor Plaza. We found that Rio in general tends to be quite pricey accommodation wise in the tourist areas.

I would definitely recommend this hotel if you can get it at a good rate, I personally think the regular prices are a bit steep. Having said that, the staff were excellent and the rooms were really comfortable. The pool area looked a bit like it could do with a bit of zazzing up but it was still nice to sit around. Great location as its a quick walk to the beach and the breakfast buffet had a great selection. Only grumble would be that the waiters seemed obsessed about keeping people sat in certain areas of the restaurant which seemed unnecessarily stressful.

Top tip- We found out on our last day that they did a free shuttle to the airport. You need to book this in advance with reception but it saved us alot of money!

  • Stayed March 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Flávio C, Gerente geral at Windsor Plaza Copacabana Hotel, responded to this review, May 27, 2014
Dear Guest,

I would like to thank you for dedicating part of your time to share your experience with us. I`m really glad that our facilities, location, food and services were all very well rated by you.
Your comments about the waiters will be discussed whith all the staff to avoid siuations as you mentioned.

Anyway, I`m glad that your general impression was positive and I do hope to welcome you again to the Windsor Plaza Hotel very soon.

Sincerely,

Flávio Castro
General Manager
Windsor Plaza Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sao Paulo, SP
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed May 22, 2014

The hotel is an oldish building on a busy street, for a business trip three weeks before the World Cup, it was the only hotel in Copacabana with still a decent rate. I whish I paid the extra money.
Rooms are small, there is no acoustic insulation, I could hear everything all my neighbours did, tvs, showers, conversations and more enter your room with so much intensity you would think there was someone there.
Breakfast is just ok, the only positive thing is the staff, friendly enough but nothing above average.
Will not go back.

Stayed May 2014, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Flávio C, Gerente geral at Windsor Plaza Copacabana Hotel, responded to this review, May 27, 2014
Dear guest,

First of all I would like to thank you for sharing your impressions with us. It`s really important to understand our guests perception about what we are offering.
If possible I Would like to ask you to send us the room number and the period of your stay as we clearly need to do some adjustments.
I thank you once again for helping us and I hope to have you as our guest again in the future.

Sincerely,

Flávio Castro
General Manager
Windsor Plaza Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gurgaon, India
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed May 16, 2014

I have been to Rio for the first time and stayed at this hotel for about 2 months. With the experience, I can say that this hotel is decent enough to enjoy your holidays or work on the terrace with cool breeze blowing all the time. Staff was very much friendly and helpful, most important of all, they can speak english, which is a big necessity for a foreigner. Rooms are good. Only thing which needs a big improvement is the gym. Machines were quite old, some of them malfunctioned few times during my stay. Beach view was awesome from the terrace or you can just reach within 5 minutes and can enjoy the view. Another thing which I believe they need to improve is the variety of cuisine in the lunch and dinner. Breakfast was very good but due to lack of varieties in the main courses, you don't find much options to choose from.

Room Tip: If you want a smoking room, better choose the rooms on 13th & 14th floor. Rest of the floors are...
See more room tips
  • Stayed March 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Flávio C, Gerente geral at Windsor Plaza Copacabana Hotel, responded to this review, May 22, 2014
Google Translation
Prezado hóspede,

É com satisfação que recebemos seus comentários.
Agradecemos por ter escolhido nosso Windsor Plaza como sua opção de hospedagem na Cidade do Rio de Janeiro.

Ficamos orgulhosos por ter proporcionado uma estada agradável.
Suas pontuais observações sobre a variedade dos pratos no almoço e jantar, assim como nosso ginásio serão levadas em consideração e já foram repassadas aos setores responsáveis.

Reforço nossos agradecimentos pela preferência que nos foi dada.

Atenciosamente,

Flávio Castro
Gerente Geral
Windsor Plaza Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Windsor Plaza Copacabana Hotel

Address: Avenida Princesa Isabel, 263 | Copacabana, Rio de Janeiro, State of Rio de Janeiro 22011010, Brazil
Location: Brazil > State of Rio de Janeiro > Rio de Janeiro
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#16 Family Hotel in Rio de Janeiro
#17 On the Beach Hotel in Rio de Janeiro
#30 Romantic Hotel in Rio de Janeiro
#35 Business Hotel in Rio de Janeiro
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Windsor Plaza Copacabana Hotel 3.5*
Official Description (provided by the hotel):
Renewed in 1999, the Windsor Plaza Hotel has become the perfect choice for business travelers who also wants to enjoy the wonders of Rio de Janeiro. Its facilities were designed to attend the highest expectations of those who need a nice place to work and relax. Our location is simply perfect as we are located just as close to downtown as to the main touristic spots in Rio. The hotel offers 24 hours room service, free high speed internet, cable tv with English, German, French Spanish and Italian spoken channels, beach service, laundry, 2 digital telephone lines in the room, business center and fitness center. We also offer a free transfer to / from the International and local airports. ... more   less 
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Also Known As:
Hotel Windsor Plaza Copacabana
Windsor Plaza Copacabana Hotel Rio De Janeiro, Brazil

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