Old hotel with a bit of character - Foyer and reception area is nice. Location is excellent on the seafront.
Problem was that when we got to our room it had not been cleaned. Went downstairs and asked for a different room (one that had been cleaned). We were shown another room (again not clean). Another room (not clean). Shown 4 rooms - none were cleaned - dirt and hairs in bathroom and rooms.
Understand that the rooms were old and furniture etc. not in great condition but at least you expect the rooms to be cleaned.
Finally we were shown a room that had been cleaned. It was on the seafront and was also a better quality room, still old, cracked tiles, damaged furniture etc. but clean!!! They would not let us have the room unless we paid an extra Rs300. for the room.
I asked for a room that had been cleaned like this one but was not any more expensive. "We don't have any".
Unfortunately we had paid in advance so were in no position to negotiate. We had to pay extra for a clean room!!
I am a non-Brazilian but I was travelling with 3 Brazilians. They were pretty disgusted by the attitude. This put a bit of a downer on my trip to Rio.
My advice. Do not pay in advance or do not stay here.
Concierge was the only person who was helpful. The staff behind the desk talked well but were not interested in helping. "I am sorry my manager is not here so I have to charge you extra"
This is a FIFA recommended hotel for next year. I will be writing to them to tell how they ripped us off. I have also contacted my company about Othon and told them of the experience. We have significant presence in Brazil with many staff visiting on business. I have highlighted in our internal review site of my poor experience with Othon hotels and suggested my staff and colleagues use other hotel chains where possible. I don't imagine it will have any significant impact but I felt I had to do something.
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Priceline, Orbitz, Travelocity, HostelBookers, TripOnline SA and Tingo so you can book your California Othon Classic reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- California Othon Classic Hotel Rio De Janeiro
- California Othon Classic Rio De Janeiro, Brazil