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“Very nice hotel” 4 of 5 stars
Review of Belmond Copacabana Palace

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Belmond Copacabana Palace
5.0 of 5 Hotel   |   Avenida Atlantica 1702, Rio de Janeiro, State of Rio de Janeiro 22021, Brazil (Copacabana)   |  
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Ranked #2 of 214 Hotels in Rio de Janeiro
miami
Senior Contributor
43 reviews 43 reviews
18 hotel reviews
Reviews in 15 cities Reviews in 15 cities
35 helpful votes 35 helpful votes
“Very nice hotel”
4 of 5 stars Reviewed November 23, 2012

Just came back after staying 2 nights in a pool and ocean view suite. The room was excellently appointed and clean. The pool area was simple but elegant. The Internet, it's free, but SLOW. They continue to remodel the main building, it did not bother us at all.
The only reason I did not give it 5stars is the impersonal feeling you get from their staff. There was no interaction with no one, the check in was cordial but that was it from that point. There were no "hellos" "nice to have you back" "you'll you like a taxi".
If you stay in other hotels in this class, this is what you expect.
Would stay here again when I return to Rio.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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1,702 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (205)
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Chicago, Illinois
Top Contributor
88 reviews 88 reviews
85 hotel reviews
Reviews in 81 cities Reviews in 81 cities
162 helpful votes 162 helpful votes
5 of 5 stars Reviewed November 22, 2012

Beautiful hotel in the heart of the Rio beachfront. Gorgeous rooms with ocean views are perfect in every way. Great buffet breakfast and great areas to lounge about for cocktails.The Cipriani restaurant was delicious but very expensive. Even if you don't stay here be sure to take a look at this beautiful historic icon on the beach.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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London, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 21, 2012

Best hotel in Rio. Rooms are nice and big. Staff is very helpful. A few things to be sorted: internet is too slow - really slow. Spa is just ok, but not very flexible. Probably the best hotel for holidays but unless internet is upgraded, business travellers might suffer a lot. All in all, a very good choice in Rio.

Room Tip: Bring an internet dongle.
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  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brasil
Top Contributor
105 reviews 105 reviews
39 hotel reviews
Reviews in 39 cities Reviews in 39 cities
83 helpful votes 83 helpful votes
3 of 5 stars Reviewed November 20, 2012

On March I made two reservations for a front room with ocean view ,through booking ,and there was no possibility of cancelation.I accepted since it was my daughter's birthday and two days ago got a confirmation of both..Upon arrival today November 20th I was offered a downgrade ,a possible upgrade if guests left by 18:00PM,if I accepted the first option breakfast would be included as well as a buffet lunch and a small rebate on the rate.The downgrade was in a small room,with noise from a busy street facing it,At 19:00 I called reception to know. If the guests were leaving and had the confirmation they were ,so I said I 'd prefer the upgrade since it was not facing the busy avenue.Now at 8:45 I was told I could move.No more comments

  • Stayed November 2012, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rio de Janeiro, RJ
Contributor
20 reviews 20 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed November 16, 2012

I visit other top hotels in Rio, with excellent rooms, structure, location and etc, but Copacabana Palace is unbeatable in terms of glamour and tradition. It’s the most famous hotel and very 20s style.
The rooms are very good and spacious, high ceiling and very comfortable beds. We stayed at beachfront suite at fourth floor of the main building (now closed due to renovations), with a sitting room, bedroom and bathroom. Very good size and perfect view. Since it’s was our wedding night and low season, we asked to a special room and we got an upgrade to fifth floor, our suite was amazing and huge! There’s a wonderful bathroom with two sinks, tub and shower separated, closet. The room is circled by a beautiful balcony.

We ordered breakfast at room and they take too long to deliver. It’s was good, but consider ordering in advance, next time I will try the breakfast at Pergola restaurant which has a great view of beach and hotel pool.

The location of hotel is perfect, in front of Copacabana’s beach and close to a lot of options of entertainment and dining. We had access to a private pool, shared with the other suites of fifth floor, but we loved the atmosphere of the main pool in the first floor.

Copa, as Copacabana Palace is called by local people, is beautiful and the staff makes you feel like royalty. The hotel is now under renovation, but you will not regret staying here.

  • Stayed December 2011, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
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London
Top Contributor
86 reviews 86 reviews
36 hotel reviews
Reviews in 43 cities Reviews in 43 cities
70 helpful votes 70 helpful votes
5 of 5 stars Reviewed November 12, 2012

The hotel is being renovated with the main building closed. The operation is confined to the annex which is a fine block set back from the Avenida Atlantica so you will not get wonderful sea views even if your room faces the beach and ocean.

The reception area was at the rear of the premises, but as expected luggage was whisked away from us as soon as we got out of the taxi. The room was large with a big bathroom having separate bath and shower. A small plumbing problem was dealt with very quickly.

A light meal by the pool was just what was needed after a four hour internal flight but the service was almost too good! I really wanted a beer put on the table and replaced immediately I had drunk it; but we went through the waiter serving half the bottle followed by the remainer being put on ice in an ice bucket, tantalisingly out of reach! However, the service was impeccable and the two light dishes pleasant and tasty.

The restaurant at the front of the hotel is fine for breakfast but rather utilitarian, bright and soulless for evening meals. We ate by the pool which was pleasant and relaxing. The Italian restaurant looked comfortable and efficiently operated but we did not eat there. The small bar was a very nice place to finish the day with a cocktail or glass of wine.

The breakfast was very good as regards quality and choice although many of the staff seemed new to the operation. We had to repeatedly ask for more coffee or an extra piece of cutlery; the request was politely acknowledged but then the staff member seemed to wander off to do something else like clear a table or tidy the buffet! The manager did the same too! You should not have to ask two or three times every time you want your coffee topped up! Our breakfast was not included so for the other two mornings of our stay we went out and found a small café.

Difficult to get a view of the whole hotel at the moment, but the part operating is a first class operation. Very good place to stay in line with other top iconic establishment round the world.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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New Zealand
Top Contributor
110 reviews 110 reviews
33 hotel reviews
Reviews in 38 cities Reviews in 38 cities
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed November 9, 2012

We wanted a special experience and boy did we find it here! Exquisite room, great bed, best ever towels, the havannas by the bed lovely touch. We ate twice at the restaurant, not planning too but on our first night we wanted a light meal and we had lovely omelettes. The next niight after all day tour we wanted a good meal and had a fabulous meal. my husband wants me to try and make the chicken, grapes, parsnip and ginger when we get home! Highly recommend! do try the beach, great service, loungers and water. For a heavenly experience in Rio think you should spend a Night here if you can! We are glad we did.

Room Tip: Try and get a view or partial view of the fabulous and famous beach! Love the haviannas by the bed!
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  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Belmond Copacabana Palace

Address: Avenida Atlantica 1702, Rio de Janeiro, State of Rio de Janeiro 22021, Brazil
Phone Number:
Location: Brazil > State of Rio de Janeiro > Rio de Janeiro > Copacabana
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Rio de Janeiro
#1 Family Hotel in Rio de Janeiro
#1 Business Hotel in Rio de Janeiro
#1 Spa Hotel in Rio de Janeiro
#2 Luxury Hotel in Rio de Janeiro
#2 On the Beach Hotel in Rio de Janeiro
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Belmond Copacabana Palace 5*
Number of rooms: 243
Official Description (provided by the hotel):
An elegant hotel located alongside the beach, convenient to business & entertainment districts. Copacabana Palace has a great variety of accommodation with a majority of suites, which have recently been re-designed and given a new lease of life with new fabrics and furniture. The hotel has a marvellous Semi-Olympic Size Pool, one Tennis Court, a modern Fitness Centre, a three-floor Spa and a new Lounge Bar 'Bar do Copa' open from Wed to Sat with a selection of DJs playing each night. The Hotel Cipriani Restaurant is the hotel's gastronomic flagship, a sophisticated Italian restaurant serving classics and innovative dishes from the restaurant’s namesake in Venice. The Pergula Restaurant serves Brazilian Buffet breakfast, lunch buffet and dinner a la carte by the pool. Copacabana Palace offers you a great and unique experience in the heart of Rio de Janeiro. ... more   less 
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Also Known As:
Copacabana Palace By Orient-Express Hotel Rio De Janeiro
Copacabana Palace Rio De Janeiro
Copacabana Palace Hotel
Belmond Copacabana Palace Rio De Janeiro, Brazil

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