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“It's only number 2 because rio has such poor choices” 3 of 5 stars
Review of Porto Bay Rio Internacional Hotel

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Porto Bay Rio Internacional Hotel
4.0 of 5 Hotel   |   Avenida Atlantica 1500, Rio de Janeiro, State of Rio de Janeiro 22021, Brazil (Copacabana)   |  
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Ranked #4 of 211 hotels in Rio de Janeiro
Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
23 helpful votes 23 helpful votes
“It's only number 2 because rio has such poor choices”
3 of 5 stars Reviewed December 2, 2012

Rio- amazing city- v poor choice of hotels- this hotel is pretty average IMO- pool on roof is nice but in comparison to the fasano it's comes up well short- location is not great- close to the seedy side of rio but then again so is copacabana palace. One thing that really annoyed me is them charging for wifi- and not only charging but it being very expensive- its free at Starbucks for gods sake and I only have to buy a coffee for a few reais- yet when spending hundreds per night they try and squeeze u for more? Tiny pousadas don't do that- hostels don't do that! And yet these guys do? Very annoying

  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PortobayRI, Gerente de recepção at Porto Bay Rio Internacional Hotel, responded to this review, March 26, 2013
Dear guest,

We have reviewed your feedback in details. We do welcome all suggestions, so that we can focus more accurately on improving our standards. That said, we would like to inform you that the internet is no longer charged at the hotel. We hope to welcome you again in the future and have the opportunity to make this next stay a more pleasant one.

Warm regards from Rio!

Amanda Vieira
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (243)
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Bangkok, Thailand
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed December 2, 2012

Our first three nights were a near disaster at one of Rio's so-rated "five star" hotels. We moved to the Porto Bay by chance and could not have been happier. Unlike some of the other bigger hotel names, the Porto Bay is exactly what it says it is.

Nothing in Rio (nor much of Brazil) is cheap so never expect great value for money. But this hotel made us very happy and was reasonable value for money. Nice clean and spacious rooms, with a decent breakfast to keep you going until the afternoon. The rooftop pool, with a beer of caipirinha in hand, at the end of a long day in the sun, gives you amazing views over Copacabana Beach. The pool is not for swimming but great for relaxing and cooling off.

When we wanted to get out of Rio for a few days, the front desk gave us a number of recommendations and helped organise transport and accommodation. And was done with a smile. And we ended up choosing another Porto Bay hotel based on the quality of this one (local staff did not even suggest it).

I will head back to the hotel next trip.

Room Tip: Not all rooms have full view of the beach, but does not matter too much with the rooftop bar.
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  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PortobayRI, Gerente de recepção at Porto Bay Rio Internacional Hotel, responded to this review, March 26, 2013
Dear guest,

Thank you very much for your comments in relation to your stay at Porto Bay Rio International Hotel.

We are delighted to know that you enjoyed our services, it is pleasing to receive such comments as yours and to know we are caring for our guest properly.

Warm Regards from Porto Bay!

With best regards,
Amanda Vieira
Front Office Manager
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Meopham, United Kingdom
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed December 2, 2012

This hotel is very conveniently located for Copacabana beach , just a short stroll away. The room was very pleasant , quite spacious and kept very clean. I could not fault any of the hotel staff, all are very polite and more than willing to help. The hotel offers a beach service i.e umbrellas and loungers ( wuth cushions), which we found very accommodating. Rio is an expensive city and the cost of this hotel and its services reflects this. My only criticism is the alternative showers provided to guests who need to vacate their room at 12 noon ( check-out time) and where there are no other rooms are available. The shower facility provided was very primitive, very very basic. All things being equal, I would have no hesitation in recommending this hotel - I enjoyed my stay and I would book again.

  • Stayed November 2012, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PortobayRI, Gerente de recepção at Porto Bay Rio Internacional Hotel, responded to this review, March 26, 2013
Dear guest,

I would like to thank you for choosing our as your accommodation choice during your recent stay Rio and for taking the time to complete your review, We are very happy to know you were satisfied with the hotel staff. We will be informing them of your positive observations to motivate them even further. We also do welcome all suggestions, so that we can focus more accurately on improving our standards. We were delighted to have you as guest.

Amanda Vieira
Front Office Manager
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Moscow, Russia
Senior Contributor
38 reviews 38 reviews
37 hotel reviews
Reviews in 28 cities Reviews in 28 cities
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed December 1, 2012

Great hotel. Merely the moldered door frame in the bathroom was disgusting. Besides that very clean. Nice front desk, great room. Was had a really lovely stay in this recommendable hotel.

Breakfast gigantic.
The from other guests mentioned problem with the congestion of the elevator we found as acceptable. To the rush hour of course you could times a couple of minutes wait, but which is it, one is on vacation.

  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PortobayRI, Gerente de recepção at Porto Bay Rio Internacional Hotel, responded to this review, March 25, 2013
Dear Guest,

It is a pleasure to hear that you were satisfied with our frontdesk service, our room and our breakfast. This is feedback such as yours that enables us to reinforce the quality of our service and we really appreciate your constructive comments about the cleaning at the room. We were delighted to have you as guest.

Best regards,
Amanda Vieira
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Skien, Norway
Top Contributor
85 reviews 85 reviews
30 hotel reviews
Reviews in 26 cities Reviews in 26 cities
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed December 1, 2012

We had champagne as a welcome drink. The receptionist was very friendly, spoke good english and very helpful. We arrived before check in time- 2pm- and like everybody else was promised some kind of priority.

Pool area was great...but small. Not enough seats and sun-bed for everybody. Amazing view of Copacabana beach from the pool deck.

The room was nothing of an extraordinary thinking of the price we paid. We expected so much more. We apparently paid for the location. The bathroom was ok. they have marble bath tub. I liked it. They had old worn towels and bath robes. They didn't have hair conditioner, they only provided shampoo and lotion.

Breakfast was really good! I was very satisfied and I liked the service the waiters provided to the guests. My cup of hot chocolate was always kept full. My husband was happy with the breakfast. It was just right.

Some bartenders at the pool bar would ask you to sign the bill even after you paid with cash and gave tip. Then later, you'd be billed for such drinks upon check out. Not nice!

Overall, I was satisfied with my stay.

Room Tip: If you want extra towels, just order & you'll get it right away.
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  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PortobayRI, Gerente de recepção at Porto Bay Rio Internacional Hotel, responded to this review, March 26, 2013
Dear Guest,

Thank you sharing your comments concerning your recent stay at Porto Bay Rio Internacional Hotel and we sincerely apologize for not having met your expectations.

All criticisms are taken constructively, as they are a valuable path to helps us get our
services better. We have reviewed your feedback in detail with our whole staff, specially with our food and beverage manager. But we also noted you enjoyed our front desk and breakfast services. Thanks again for your comments and we hope to host you again in a near future.

With best regards,
Amanda Vieira
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles
Top Contributor
67 reviews 67 reviews
43 hotel reviews
Reviews in 44 cities Reviews in 44 cities
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed November 26, 2012

We booked one of the suites. This was to be our splurge on out trip to South America. Neither my wife nor I felt it was worth it. That is not to say the room and view was not very nice, but was it worth $550 a day? I think not. Unless you really want the extra room, I would recommend just getting a regular room (although I don’t know what they look like nor how this price compares to other hotels in the area), and from the hotel website it looks like the luxury room has a better view.

The hotel is right on the beach. This is the big plus. Our suite had a very large room with the bed and desk, and a second room with a couch, TV etc. No question this was a very nice small apartment. And we had a balcony overlooking Copacabana. The bed was comfortable. The staff very helpful. The buffet was superb. The website photos are accurate as to the hotel and rooms.

But there were issues. If you are staying on Copacabana, you are there for the beach, right? So you would think the hotel makes a point to do its best in this area. No such luck. On the beach they had one staff member with plastic chaises and beat up umbrellas. The chairs have no cushion and are uncomfortable. The Umbrellas were very flimsy. Granted we had a day with wind, but the beach vendor’s chairs and umbrellas looked far better and did much better in the wind. Moreover, the hotel beach guy had set the chairs up in the middle of the very wide sand. About half way to the water. Everyone else was sitting near the water. Its like we were in the middle of the desert (not to mention part of coming to Copacabana is to see everyone else). We asked to move our chairs and he said we could not. Because of the wind and blowing sand, after a while we decided to go up stairs to the roof top pool area (which has a lovely view). Unfortunately, they only have umbrellas at the tables, not by the chaises, and they were not letting people open the umbrellas because of the wind (which frankly was a fraction of how windy it was on the beach). Putting aside the wind issue, they still did not have umbrellas you could use while relaxing on a chaise. Given the luxury nature of the hotel, I would have expected quite more from the beach equipment and staff, and, despite the wind, they still should have umbrellas available not just at a table.

  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed November 26, 2012

The last time i was in Rio I stayed at the Copacabana Palace, and for $550 a night was treated like royalty. The bar was set high

I would give this hotel a 7/10, some aspects are better than CP, but many aren't, but it is a lot cheaper, so that's understandable.

The views around the poolside are great, probably one of the best in Rio, a lovely place to chill in the day and for sunset, after coming back from trips. The pool is SO small though, the photos are clever in disguising how small, think large jacuzzi and you're there

The rooms weren't made up until 4pm for 3 of the days of our 4 night stay, pretty unacceptable for a $320 a night hotel. But the room was nice, decent size and when cleaned, it was clean, tidy and comfortable, with a good side view of the beach

The reception area were helpful when needed, but very busy so often had to wait a while

The hallways on the floors are so dimly lit, you literally can't see a thing, and often the elevators are a 5 minute wait!

Overall, I would recommend, but it just has a few key details i'd like to see ironed out before I could make it a 4/5

  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Porto Bay Rio Internacional Hotel

Address: Avenida Atlantica 1500, Rio de Janeiro, State of Rio de Janeiro 22021, Brazil
Phone Number:
Location: Brazil > State of Rio de Janeiro > Rio de Janeiro > Copacabana
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in Rio de Janeiro
#3 Spa Hotel in Rio de Janeiro
#4 On the Beach Hotel in Rio de Janeiro
#4 Luxury Hotel in Rio de Janeiro
#5 Family Hotel in Rio de Janeiro
#11 Business Hotel in Rio de Janeiro
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Porto Bay Rio Internacional Hotel 4*
Official Description (provided by the hotel):
Right on Copacabana beach in the spectacular city of Rio de Janeiro, Porto Bay Rio Internacional offers you the best of two worlds – the sensational city and a breathtaking view over the beach right on the doorstep... Step into Rio Internacional and feel at home - make the most of your stay! Look out over Copacabana beach and revitalise yourself with the sea breeze. The ideal location for an unforgettable holiday or to counter the stress of a day's work in Rio ... 117 apartments/rooms decorated in the best taste... a range of flavours at La Finestra and a roof-top pool with stunning views over Copacabana beach and Corcovado... The hotel Porto Bay Rio Internacional offers free Wi-Fi throughout the whole hotel. ... more   less 
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Also Known As:
Rio Internacional Hotel
Hotel Porto Bay Rio Internacional
Porto Bay Rio Internacional Hotel Rio De Janeiro, Brazil

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