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“Solid choice for Copacabana” 4 of 5 stars
Review of Windsor Atlantica Hotel

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Windsor Atlantica Hotel
5.0 of 5 Hotel   |   Avenida Atlantica 1020, Rio de Janeiro, State of Rio de Janeiro 22010-000, Brazil (Copacabana)   |  
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Ranked #4 of 218 Hotels in Rio de Janeiro
Certificate of Excellence 2014
Senior Contributor
22 reviews 22 reviews
22 hotel reviews
Reviews in 18 cities Reviews in 18 cities
22 helpful votes 22 helpful votes
“Solid choice for Copacabana”
4 of 5 stars Reviewed August 1, 2014

We used this hotel as our base for 10 days during the World Cup, which is longer than I spend in most hotels so we got to know it quite well.

Overall its a solid choice, the bedrooms arent spectacular but they are clean and relatively modern, the bathrooms felt a little older and more worn. The service was excellent throughout, the breakfasts were very good, and the location is great if you are looking to be on the Copacabana. Wireless access is good, and housekeeping, laundry etc are very prompt. Excellent and very warm rooftop pool with great views.

However, the structure of the hotel with many rooms, but spread between so many floors with few rooms on each floor, means that you can spend a really long time waiting for elevators, and sound insulation between rooms isnt great. The restaurant offerings I found relatively disappointing, wasnt impressed with the Italian restaurant on the ground floor, and when we ordered a burger from the poolside bar, we got a really poor burger, like one of those frozen patties you get at sports grounds, served along some cold fries, which was a bit surprising.

Overall though, the hotel coped really well with the crowds of the World Cup and I think they did a good job, and we enjoyed our stay here, its a good choice.

  • Stayed July 2014, traveled with family
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RicardoKawa, Gerente geral at Windsor Atlantica Hotel, responded to this review, August 12, 2014
Dear Guest,

Thank you very much for your stay at our hotel, especially during the World Cup and brought to our knowledge important impressions.
Surely we still have much to improve and we are seriously focusing on the mission of the Windsor Atlantica delight our customers.
We reiterate our thanks for their valuable collaboration and, already, look for a new opportunity to welcome you in Rio de Janeiro.

Cordially,

Ricardo Kawa
General Manager
Windsor Atlantica
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,230 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (196)
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English first
London, United Kingdom
Senior Contributor
48 reviews 48 reviews
29 hotel reviews
Reviews in 32 cities Reviews in 32 cities
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed July 26, 2014

Our 3 night stay after watching the World Cup was enhanced by the personal attention and service from Eduardo Olivera. Even though we stayed here only because Copacabana Palace was not available but thanks to Eduardo our suite had even better views of Copacabana beach.

A very good large hotel in a great location.

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RicardoKawa, Gerente geral at Windsor Atlantica Hotel, responded to this review, August 1, 2014
Dear Guest,

Thank you very much for bringing to our knowlegement important impressions refering to your stay at our hotel.
We are really satisfied to know that our services had gone up your expectations.
Our receptionist Eduardo was very pleased with your compliments!
Thank you for your contribution and, since now, we are waiting for the next opportunity to receive you in Rio de Janeiro, where all our staff will be at your entire disposal to guarantee the excellence of our services.

Cordially,

Ricardo Kawa
General Manager
Windsor Atlantica
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed July 26, 2014 via mobile

I stayed at the Atlantica for a week as part of a business trip. I found the hotel excellent - the staff were, uniformly, very helpful; the room had a great view over the Copacabana; free wi-fi that was plenty fast for email and web use. The breakfast (included in the rate) was excellent, with lots of choice and fab omelettes cooked to order; both pools bars were good for drinks and casual dining; and the Italian restaurant on the ground floor was outstanding. As my flight back was a late evening flight, I was offered a late check-out to 2pm for free, or to 6pm for half the room rate, which is better than my travel service could manage. The Atlantica will be my first choice if I'm back in Rio.

Stayed July 2014, traveled on business
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RicardoKawa, Gerente geral at Windsor Atlantica Hotel, responded to this review, August 1, 2014
Dear Mr. Dullard,

Thank you very much for bringing to our acknowledgement important impressions referring to your stay at our hotel.
We are really satisfied to know that our services had gone up your expectations and you had a good time in our hotel.
Since now, we are waiting for the next opportunity to receive you in Rio de Janeiro, specially on your vacation, where all our staff will be at your entire disposal to guarantee the excellence of our services.

Cordially,

Ricardo Kawa
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dublin, Ireland
Senior Contributor
33 reviews 33 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed July 24, 2014

The hotel is really nice and looks very luxury, also it has a really good location. Unfortunately, the service is not that good, not you would expect from a 5 star hotel. I stayed few times there and I never got anything that could make me feel special.

  • Stayed October 2013, traveled solo
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RicardoKawa, Gerente geral at Windsor Atlantica Hotel, responded to this review, July 28, 2014
Dear Mr. Gustavo,

We would like to thank you for bringing to our attention important impressions regarding your visit.

We apologize for any inconvenience occurred during your stay regarding our services due to the high occupancy. Surely we still have much to improve and we are seriously focusing on the mission of the Windsor Atlantica delight our customers.

We reiterate our thanks for their valuable collaboration and, already, look for a new opportunity to welcome you in Rio de Janeiro.

Sincerely,

Ricardo Kawa
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Caracas, Venezuela
Top Contributor
97 reviews 97 reviews
22 hotel reviews
Reviews in 39 cities Reviews in 39 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed July 22, 2014 via mobile

We stayed at this hotel for 3 nights during the world cup. The hotel is gorgeous, the view of Ipanema is great! We got a 15th floor accesible oceanview room, could see the Fifa Fanfest from our window. Breakfast was great with nice choice and nice service from all team members. I highly recommend

Stayed July 2014, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RicardoKawa, Gerente geral at Windsor Atlantica Hotel, responded to this review, July 23, 2014
Dear Mr. Sarz,

Thank you very much for your comments, especially about our location and services!
We are lucky to receive great events just in front of our hotel often.
Since now, we are waiting for the next opportunity to receive you in Rio de Janeiro, where all our staff will be at your entire disposal to guarantee the excellence of our services.

Cordially,

Ricardo Kawa
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Marche
Senior Contributor
38 reviews 38 reviews
22 hotel reviews
Reviews in 21 cities Reviews in 21 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed July 22, 2014

The hotel used to be a Les Meridiens, and it still keeps much of their standards, although on a lower end.
The location is fantastic, since it's situated in the best part of Cpacabana, not the buisiest.
Rooms are spacious and clean, although lacking some personality.
Breakfast is amazing, for variety, quality, and view!
Price is quite high, but considering also the wonderful breakfast was included I would say it's fair.
Lots of staff everywhere, included security.
Airconditioning was kind of noisy, and no air condition at all was in the elevators. In the summer, that could be a bit annoying.

Room Tip: Ask for a beachfront room, on a high floor.
See more room tips
  • Stayed July 2014, traveled on business
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RicardoKawa, Gerente geral at Windsor Atlantica Hotel, responded to this review, July 23, 2014
Dear Mrs. Rosalita,

Thank you for your comments, especially about our location and the breakfast.
Since now, we are waiting for the next opportunity to receive you in Rio de Janeiro, where all our staff will be at your entire disposal to guarantee the excellence of our services.

Cordially,

Ricardo Kawa
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
USA
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 20, 2014

We had a wonderful stay at this hotel. The staff are friendly and professional. Great views. Great breakfast. Highly recommend. Special thanks to Maria at reception for making sure we could keep the same room after we extended our stay in Rio.

Stayed July 2014
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RicardoKawa, Gerente geral at Windsor Atlantica Hotel, responded to this review, July 23, 2014
Dear Guest,

Thank you very much for bringing to our knowlegement important impressions refering to your stay at our hotel.
We are really satisfied to know that our services had gone up your expectations.
Our receptionist Maria was very pleased with your compliments!
Thank you for your contribution and, since now, we are waiting for the next opportunity to receive you in Rio de Janeiro, where all our staff will be at your entire disposal to guarantee the excellence of our services.

Cordially,

Ricardo Kawa
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Windsor Atlantica Hotel

Address: Avenida Atlantica 1020, Rio de Janeiro, State of Rio de Janeiro 22010-000, Brazil
Phone Number:
Location: Brazil > State of Rio de Janeiro > Rio de Janeiro > Copacabana
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Rio de Janeiro
#2 Romantic Hotel in Rio de Janeiro
#2 Family Hotel in Rio de Janeiro
#3 Spa Hotel in Rio de Janeiro
#3 On the Beach Hotel in Rio de Janeiro
#3 Luxury Hotel in Rio de Janeiro
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Windsor Atlantica Hotel 5*
Number of rooms: 545
Official Description (provided by the hotel):
Localizado em frente ao belíssimo mar de Copacabana, este imponente 5 estrelas de 39 andares fica pertinho de dois shoppings centers e tem fácil acesso aos principais pontos turísticos e aos dois aeroportos do Rio de Janeiro. Na entrada principal, do Windsor Atlantica, uma imponente mandala feita com mármore de cinco países diferentes convida a conhecer um ambiente contemporâneo e luxuoso, com um toque de requinte. Tapetes persas, lustres em puro cristal italiano e mármores trazidos da Itália, Índia, Turquia, Portugal e Grécia completam a decoração do hotel.O hotel conta com 545 apartamentos e suítes decorados com muito bom gosto, proporcionando conforto e requinte para os momentos de descanso. Para clientes que buscam exclusividade e atendimento de alto padrão, o Windsor Atlantica Hotel desenvolveu o Windsor Club, um produto VIP que visa proporcionar atendimento altamente personalizado. A gastronomia é garantida pela excelência culinária que os hotéis Windsor aplicam em seus restaurantes. O restaurante The View, no 4º andar do hotel, oferece vista panorâmica das praias do Leme e Copacabana. O Ristorante Alloro, no lobby, se dedica a alta gastronomia Italiana e foi eleito "O Melhor Restaurante Italiano do Rio", pela revista VEJA Rio.Para cuidar do corpo e da mente, o Windsor Atlantica ainda dispõe de um Spa sofisticado, com 600m² de puro bem-estar. O Windsor Atlantica adota práticas de gerenciamento sustentável e é o primeiro 5 estrelas no Brasil a receber o selo Travelife OURO em Sustentabilidade. ... more   less 
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Also Known As:
Windsor Atlantica Hotel Rio De Janeiro, Brazil
Iberostar Rio De Janeiro
Iberostar Hotel Copacabana

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