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“Gorgeous location” 5 of 5 stars
Review of Sofitel Rio de Janeiro Copacabana

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Sofitel Rio de Janeiro Copacabana
5.0 of 5 Hotel   |   Av. Atlantica, 4240 | Copacabana, Rio de Janeiro, State of Rio de Janeiro 22070-002, Brazil (Copacabana)   |  
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Ranked #17 of 214 Hotels in Rio de Janeiro
Swindon, England, United Kingdom
Top Contributor
71 reviews 71 reviews
35 hotel reviews
Reviews in 39 cities Reviews in 39 cities
45 helpful votes 45 helpful votes
“Gorgeous location”
5 of 5 stars Reviewed October 16, 2012

We stayed at the Sofitel Copacabana back in June 2009 so this review is kinda late in arriving....
The hotel location was perfect - right at the end of Copacabana beach and only a 5-minute walk from Ipanema beach.
The room was fantastic - very large and a very modern, well appointed bathroom. We even had a view of Corcovado/Christ The Redeemer from our window (though it was fairly distant).
The breakfast terrace was great with views of the beach and ocean - there was also a glass elevator from the breakfast terrace down to the beach.
The nearest Metro station was around a 20-minute walk from the hotel (though I wouldn't really recommend walking between the two once the sun has set...).
Some great restaurants nearby on the beach and some great little bars serving caipirinhas right on the beach front.

(PS Unable to select actual travel date in the TA drop-down menu so ignore the published date of travel - correct date stated in review text)

  • Stayed June 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sofitel-Rio, Hotel Manager at Sofitel Rio de Janeiro Copacabana, responded to this review, October 18, 2012
Dear guest,

Thank you for recommending Sofitel Rio. I am glad to hear that you had a wonderful stay with us.

We hope to welcome you back soon in the "Cidade Maravilhosa".

Warm regards,

Frédéric Ribault
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,386 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (192)
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Canberra, Australia
Senior Contributor
43 reviews 43 reviews
22 hotel reviews
Reviews in 23 cities Reviews in 23 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed October 15, 2012 via mobile

The service of all staff at the Sofitel Rio was exceptional. Was impressed at the extensive number of staff that spoke English and were all very helpful. Highlight was the view and service at the Horse's Neck Bar. Only let down is the requirement to pay for WiFi - given high tariffs this really should be automatically included.

Stayed October 2012, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sofitel-Rio, Hotel Manager at Sofitel Rio de Janeiro Copacabana, responded to this review, October 18, 2012
Bonjour and thank you for your nice feedback.

At Sofitel, we strive to provide a superior service experience for every customer and am glad to hear that our staff exceeded your expectations. Please rest assured that I will forward your compliments to my team.

We hope to welcome you back soon.

Kind regards,

Frédéric Ribault
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed October 12, 2012 via mobile

Wonderful time spent at the hotel. Absolutely the best location in town on the Copacabana. Friendly staff and service very efficient. Everybody was extremely kind and attentive and devoted for your comfort and needs. The manager Frederic was available very present and made sure of our well being.

Stayed September 2012, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sofitel-Rio, Hotel Manager at Sofitel Rio de Janeiro Copacabana, responded to this review, October 18, 2012
Dear guest,

Thank you for you nice comment. I am glad to hear that you felt the staff was very nice and helpful.

We hope to welcome you back soon to create more magnifique memories.

Best regards,

Frédéric Ribault
Hotel Manager
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New York, New York, United States
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed October 9, 2012

I was booked to stay at this hotel for one night at the end of my business trip but I fell ill and had to fly home urgently 2 days prior to my reservation. I had to cancel my reservation but they would not refund me any percentage of my stay because of their 2 week cancellation policy, nor would they give me any kind of voucher. Would not recommend this hotel.

Stayed October 2012, traveled on business
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta
Senior Contributor
37 reviews 37 reviews
22 hotel reviews
Reviews in 22 cities Reviews in 22 cities
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed October 4, 2012

Stayed at the Sofitel 2 nights for business. Rooms are excellent quality, staff is very polite, friendly, and helpful. Ask for a room facing the front directly out from the front of the hotel, overlooking Copacabana Beach (with a view off to your left in the distance of Sugarloaf Mountain). Make sure you enjoy breakfast al fresco at the restaurant for the best views. I love how the bring the coffee press to your table. The location can't be beat for shopping, dining, and beach.

Room Tip: Ask for room facing Copacabana beach, you won't be disappointed.
See more room tips
  • Stayed August 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sofitel-Rio, Hotel Manager at Sofitel Rio de Janeiro Copacabana, responded to this review, October 5, 2012
Bonjour and thank you for your nice feedback.

Indeed Sofitel Rio de Janeiro Copacabana has a fantastic view and I am glad to hear that you felt the staff was very nice and helpful.

I hope to welcome you back soon.

Kind regards,

Frédéric Ribault
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saffron Walden, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed October 3, 2012

Stayed at the Sofitel for 2 nights before continuing our travels to the Amazon, the Hotel manager and staff made our brief stay extremely relaxing. A special year for us and found on arrival that we had been upgraded and we were well looked after. Can't say how much we are looking forward to revisiting the Sofitel over the next few days. A fantastic location for taking in the attractions in Rio.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sofitel-Rio, Hotel Manager at Sofitel Rio de Janeiro Copacabana, responded to this review, October 5, 2012
I thank you for your feedback. Am pleased to hear that you enjoyed your stay at Sofitel Rio de Janeiro Copacabana and that you appreciated the friendliness of our team.

We look forward to welcoming you back very soon, allowing to create some more magnifique memories in Rio de Janeiro.

With my best regards,

Frédéric Ribault
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed October 3, 2012 via mobile

Overall not very impressed. In need of renovation of the rooms. Breakfast very good. Service good although when I complained about the smell if the room nothing was done. Location very good and concierge very helpful.

  • Stayed September 2012
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sofitel-Rio, Hotel Manager at Sofitel Rio de Janeiro Copacabana, responded to this review, October 5, 2012
Bonjour and thank you for your feedback.

I am sorry to hear that you were disappointed with your room. I will certainly pass your feedback onto our Executive Housekeeper. We pride ourselves in offering a high level of service; I hope that you will give us the opportunity to prove this to you when you next visit Rio de Janeiro.

With my best regards,

Frédéric Ribault
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sofitel Rio de Janeiro Copacabana

Address: Av. Atlantica, 4240 | Copacabana, Rio de Janeiro, State of Rio de Janeiro 22070-002, Brazil
Location: Brazil > State of Rio de Janeiro > Rio de Janeiro > Copacabana
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Rio de Janeiro
#7 Romantic Hotel in Rio de Janeiro
#8 Spa Hotel in Rio de Janeiro
#11 Luxury Hotel in Rio de Janeiro
#12 On the Beach Hotel in Rio de Janeiro
#16 Business Hotel in Rio de Janeiro
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Sofitel Rio de Janeiro Copacabana 5*
Number of rooms: 388
Official Description (provided by the hotel):
The location of Sofitel Rio de Janeiro Copacabana is a splendid one. It leaves the guest practically leaning over Copacabana beach – one of the most beautiful beaches in the world. It is beside Ipanema, a charming neighborhood full of attractions, immortalized in a song by Tom Jobim and Vinicius de Moraes, “Garota de Ipanema”.Sofitel Rio de Janeiro Copacabana is considered one of the most prestigious Brazilian luxury hotels, combining French savoir-faire with Carioca charm.Enjoy our comfortable apartments with balconies and the MyBed bed, the executive floor with Club Millésime services – a new concept in personalized service, beach service, two pools and many other facilities, in addition to the award winning cuisine here at Sofitel.Situated near the main business centers in the city, the hotel offers an ample and versatile Convention Center, and also a modern Board Meeting Room, a fully equipped room with a view of Copacabana beach, uniting comfort and personalized services. ... more   less 
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Also Known As:
Sofitel Rio De Janeiro Copacabana Hotel Rio De Janeiro
Accor Rio De Janeiro
Rio De Janeiro Sofitel
Sofitel Rio De Janeiro Copacabana Brazil

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