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“Excellent Choice” 4 of 5 stars
Review of JW Marriott Hotel Rio de Janeiro

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JW Marriott Hotel Rio de Janeiro
5.0 of 5 Hotel   |   Avenida Atlantica 2600, Rio de Janeiro, State of Rio de Janeiro 22041001, Brazil (Copacabana)   |  
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Hotel amenities
Special Offer
Free breakfast + Wi-Fi
Ranked #9 of 214 Hotels in Rio de Janeiro
Dubai, United Arab Emirates
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Excellent Choice”
4 of 5 stars Reviewed June 20, 2014

A very well maintained hotel, clean, large and comfy rooms, friendly staff, great breakfast, and wonderful view overlooking the Copacabana beach. Easy access to everything (Buses, Metro, taxis, restaurants, bars, etc...)

Although it was the World Cup Fever, and most hotels are fully booked, the JW Mariott staff managed to run a smooth and high standard operation.

Would definitely recommend it!!

Room Tip: I was lucky to get a beach view. if you can opt for one, make sure to get it... amazing sunrises
See more room tips
  • Stayed June 2014, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JW_Marriott_RJ, Guest Relations Supervisor at JW Marriott Hotel Rio de Janeiro, responded to this review, July 13, 2014
Dear Dubai Traveler ,
Thank you for the words you sent to our attention providing us with your feedback about your experience! Its pleasure for us share our amazing location in the middle of Copacabana Beach with metro, buses, restaurants and bars with walking distance. We will be looking forward to seeing you at our property in Rio de Janeiro to provide you with the special blend of Brazil and Marriott hospitality.
Sincerely,
Jhesenia Guaman-Guest Relations Supervisor
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,006 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (234)
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English first
Marblehead, Massachusetts
Senior Contributor
25 reviews 25 reviews
Reviews in 13 cities Reviews in 13 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed June 17, 2014

Copacabana, no doubt about it, is NOT the best beach in Rio. However, if you're going to Rio on business, and you need to be close to Botafogo or downtown it's a very good location.
The JW Marriott is a great choice in Copacabana. Great service, very good breakfast and food, wonderful views.

  • Stayed April 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JW_Marriott_RJ, Guest Relations Supervisor at JW Marriott Hotel Rio de Janeiro, responded to this review, July 13, 2014
Dear Alvaro 692014,
Thank your for your words, we are very glad to know that you enjoy our Brazilian menu and the best view in the middle of Copacabana Beach, Our concierges will also be happy to assist you with various tips on many other places to visit such as beaches within walking distance like Leme, Arpoador or Ipanema for your leisure time. Should your future travels bring you back to Brazil, we will be looking forward to seeing you at our property in Rio de Janeiro!
Sincerely,
Jhesenia Guaman-Guest Relations Supervisor
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 12, 2014

We had an amazing stay here right before the World Cup started. The rooms are very nice with comfortable beds. We had a king size that was great. The TV was nice and you do get some American channels. The food was good. The pool and deck are fantastic. You really get an amazing view of Rio. We also had a great ocean view room that was beautiful to wake up to every morning. I was most impressed with the concierge. Every time we called with a question or went downstairs with a question they were amazing. They even sent my husband a birthday cake to our room. We had an absolute blast. There are also TV's all in the lobby which was fun...a lot of people would have a drink there. Great hotel, you won't be disappointed.

Room Tip: We had an ocean view room which was amazing
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  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JW_Marriott_RJ, Guest Relations Supervisor at JW Marriott Hotel Rio de Janeiro, responded to this review, June 29, 2014
Dear K H,
Thank you for the lovely words and for providing us with your feedback about your experience during your recent stay at the JW Marriott Rio de Janeiro. Needless to say how glad we are to hear that you enjoyed your visit. It is certainly, a source of great pride and satisfaction to know how appreciative our guests are about our services. We would like to take this opportunity to invite you to stay with us again and enjoy the best hospitality in Copacabana!
Sincerely,
Jhesenia Guaman-Guest Relations Supervisor
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Chicago, Illinois
Senior Contributor
40 reviews 40 reviews
37 hotel reviews
Reviews in 30 cities Reviews in 30 cities
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed June 9, 2014

Ive stayed at 5 or 6 hotels on Copa and Ipanema and Id say the JW is the best of the bunch. Staff is excellent, rooms are large for the region (Rio beach hotels canhave small rooms), and amenities and facilities are up to a good standard. Executive lounge is average for a marriott, which is to say pretty good. Recommended. I do recommend the Ipanema region over Copa in general, but if u must stay in copa the marriott is a good choice.

  • Stayed May 2014, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JW_Marriott_RJ, Guest Relations Supervisor at JW Marriott Hotel Rio de Janeiro, responded to this review, June 29, 2014
Dear Neuatomico,
Thank you for the words you sent to our attention providing us with your feedback about your experience! Should your future travels bring you back to Brazil, we will be looking forward to seeing you at our property in Rio de Janeiro to provide you with the special blend of Brazil and Marriott hospitality, all under the roof of the JW Marriott Rio de Janeiro Hotel. Our concierges will also be able to assist you with various tips on many other places to visit such as beaches within walking distance.
Sincerely,
Jhesenia Guaman-Guest Relations Supervisor
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
DC
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed June 8, 2014

Traveled for business. Had an inward facing room, no exterior windowns. For over $300/night, this place was not great. Biggest complaint is that the room was fairly small. With two beds (which looked like singles, not twins), there was not even much space. The roof was nice, but with a fairly small pool. Great views, but they have large panel windows that are kind of dirty so they block the view somewhat.

The one good point was the breakfast that was included. It was very good - lots of fresh fruits, omelette station, meats, pastries, etc. The other good point was the beach. It's across the street, but once there they have chairs and umbrellas for guests. I guess that's what the additional $30 per night resort fee pays for.

The property is somewhat dated, rooms are small, but overall it's probably one of the better chain hotels available in the Copa area. Didn't see any other major properties that would rival it close by.

Room Tip: If you can afford it, pick a room with an ocean view facing out.
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  • Stayed May 2014, traveled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JW_Marriott_RJ, Guest Relations Supervisor at JW Marriott Hotel Rio de Janeiro, responded to this review, June 11, 2014
Dear DC reviewer,
We appreciate your feedback as it lets us know about your experience with us. As you mentioned we have Atrium view rooms as well as ocean view rooms so that our guests choose which is best for their stay, both room types offer King size beds or two Single beds. I am glad to know you enjoyed or rooftop terrace area where you have the wonderful view of Copacabana beach and right on the beach we offer complimentary beach service at no additional cost. All of our complimentary amenities are offered to all guests as we do not have resort fees. Our breakfast is an excellent choice as our chef focuses on providing our guests with a fresh start of the day by offering our local products along some favorite breakfast items. We invite you to visit our The Carioca restaurant on your next trip to the wonderful city where we hope to host you again.
Sincerely,
Jhesenia Guaman-Guest Relations Supervisor
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London, England, United Kingdom
Senior Contributor
48 reviews 48 reviews
13 hotel reviews
Reviews in 18 cities Reviews in 18 cities
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed June 5, 2014

To be honest the best thing about this hotel is it has a perfect location, with amazing views views of the city from the roof top pool. The staff are amazing in the hotel and in the private area reserved for guests only on the beach, and the beach attendant is really good looking after you and providing towels etc.
Having said that this hotel is very expensive and so I had really high expectations and there wasn't really anything that took my breath away. So to be honest I would save my money text time and stay in any other mid range hotel and spend the money on going to an amazing restaurant etc, or pay slightly more and go for a hotel with an epic roof top pool or something.

Room Tip: defo get a room with a view of the sea as high up as possible.
See more room tips
  • Stayed July 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JW_Marriott_RJ, Guest Relations Supervisor at JW Marriott Hotel Rio de Janeiro, responded to this review, June 29, 2014
Dear Menna A,
We are very thankful for sharing your experience with us; it’s a pleasure for us to have the opportunity to share our special location in the middle of Copacabana Beach with our guests, our employees are very happy to hear that we exceeded your expectations! I would like you to know that our social areas are open to the public, and it will be a pleasure to welcome you again in our Lobby Bar Restaurant or even for a day use in our Hotel.
Sincerely,
Jhesenia Guaman-Guest Relations Supervisor
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lancashire
Top Contributor
50 reviews 50 reviews
18 hotel reviews
Reviews in 32 cities Reviews in 32 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed June 3, 2014

Stayed here with a friend and the staff were unbelievably helpful and friendly. It's got prime position right on the beach and the hotel is spotless. One of the comfiest beds I've ever slept in and a feast of a breakfast with a fantastic selection of fruit, eggs to order, bacon, sausages, cereal and pastries. It was heaven and I'd definitely stay there again. The doormen even have huge umbrellas for you to borrow in the rain and a towel waiting for you when you return. Don't hesitate in staying here!

Stayed June 2014, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JW_Marriott_RJ, Guest Relations Supervisor at JW Marriott Hotel Rio de Janeiro, responded to this review, June 29, 2014
Dear Lancashire reviewer,
Words cannot express how happy we are to know we were able to provide you with a memorable experience! Our team, specially the doorman, will be more than happy to see you soon so that you can experience some more of the wonders that Rio de Janeiro has to offer as well as our hotel amenities. Please join us again for a wonderful and relaxing Brazilian barbeque on our rooftop terrace The Mirante Copacabana.
Sincerely,
Jhesenia Guaman-Guest Relations Supervisor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about JW Marriott Hotel Rio de Janeiro

Address: Avenida Atlantica 2600, Rio de Janeiro, State of Rio de Janeiro 22041001, Brazil
Location: Brazil > State of Rio de Janeiro > Rio de Janeiro > Copacabana
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Rio de Janeiro
#8 Luxury Hotel in Rio de Janeiro
#9 On the Beach Hotel in Rio de Janeiro
#10 Family Hotel in Rio de Janeiro
#11 Romantic Hotel in Rio de Janeiro
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — JW Marriott Hotel Rio de Janeiro 5*
Number of rooms: 245
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Also Known As:
Jw Marriott Rio De Janeiro
Marriott Rio De Janeiro
Rio De Janeiro Marriott
JW Marriott Hotel Rio De Janeiro Brazil

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