We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Decent Hotel For Our Holiday” 4 of 5 stars
Review of Hotel Novotel Rio De Janeiro Santos Dumont

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Save
You added Hotel Novotel Rio De Janeiro Santos Dumont to your Saves list
Hotel Novotel Rio De Janeiro Santos Dumont
4.0 of 5 Hotel   |   Avenida Rua Marechal Camara 300 | Centro, Rio de Janeiro, State of Rio de Janeiro 20020080, Brazil (Centro)   |  
Hotel website
  |  
  |  
Hotel deals
  |  
Hotel amenities
Ranked #16 of 232 Hotels in Rio de Janeiro
Certificate of Excellence
London
Level Contributor
65 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
“Decent Hotel For Our Holiday”
4 of 5 stars Reviewed August 6, 2014

I took my wife to a holiday to Brazil which involved going to Rio de Janeiro, Sao Paulo and Foz du Igauçu. And this hotel was the place we booked to stay while we were in Rio.

The hotel itself is clean and the staff are very helpful - although most seemed to struggle with English which was slightly surprising - in Sao Paulo and Foz du Iguaçu the hotel staff were fluent, but perhaps as this was the business district then most of their guests only speak Portuguese? Or maybe because the World Cup had finished there was no need for English speaking staff?

Anyway, the room was comfortable but basic, but good enough for our needs as most of our days were spent sight-seeing, shopping, visiting museums and going to the beach. Location-wise it's not the best if you're planning to see the main attractions as I found out to my cost with the number of taxis we had to get everywhere! But I suppose that's my fault for not researching more thoroughly.

We could see the runway of Santos Dumont Airport and despite being so close we weren't disturbed by the noise at all. The wifi in our room was poor, with only a small area next to the door being able to pick up a decent wifi signal (not ideal when you want to check out local attractions in bed) which was disappointing. The wifi downstairs was good though but not ideal if you just want to chill out in your room. Downstairs in the lobby they also have Apple iMacs and a printer which are free to use which was great for printing off our boarding passes.

Overall, a very good hotel but consider the location if you want to see the main attractions during your stay, otherwise you'll be paying a lot for taxis!

  • Stayed July 2014, traveled as a couple
    • 3 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ronaldo G, Gerente at Hotel Novotel Rio De Janeiro Santos Dumont, responded to this review, August 11, 2014
Dear Guest Thank you for your evaluation. Our team will committed to improving the services evaluated
Cordially
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

957 reviews from our community

Traveler rating
    331
    527
    82
    12
    5
See reviews for
242
145
109
361
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Santo André, Brasil
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed July 29, 2014

The hotel has a good location (right close to Santos Dumont Airport) and near to the city center. Very comfortable and clean. In my opinion is a little expensive, but all hotels in RIo de Janeiro are expensive too.

Room Tip: Rooms up the 3rd floor are the best.
See more room tips
  • Stayed February 2014, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami, Florida
Level Contributor
85 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
3 of 5 stars Reviewed July 23, 2014

This is a good hotel for those looking to stay close to Santos Dumont airport. Not recommended for those looking to enjoy nightlife or beach in Rio. The hotel is nothing luxurious, but rather basic though hits all the important marks for a decent stay.
Room is clean, no carpet but rather laminate floors which I prefer. Small but functional bathroom with a real nice rain shower. Good air conditioner unit it works well and it is not too loud. The bed is not the best nor are the pillows or linens but the mattress is firm and sheets are clean and fresh. Other than that, small room, nothing to write home about, OK breakfast included in rate, internet works well without being super fast. All around OK 3 star hotel.

  • Stayed July 2014, traveled on business
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
40 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed July 20, 2014

Travelling on business during the World Cup will probably never be "cost effective". I struggled to find a good option and the Novotel seemed like a reliable option, even though it was more expensive than what I had expected.

The hotel was fine - good sized rooms with everything you would expect (except an iron, which is also not available from room service). Breakfast was great, but I would not recommend the hotel bar which is low on ambience with a limited menu. If you're in Rio on business then the downtown location will probably be ideal.

Next time, I will probably stay choose to stay in Ipanema and just spend more time travelling to the office.

  • Stayed July 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Texas
Level Contributor
61 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed July 13, 2014

Booked this hotel during the world cup. The location in the financial district so there aren't any restaurants or bars in close vicinity. The room rate was highly overpriced even tough the world cup was going on. The personal were very friendly and helpful. We went to the hotel restaurant the first night and the food was really poor quality so we did not go back during our stay. Room was very small. If we go back to Rio will try some other hotel.

  • Stayed July 2014, traveled with family
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ronaldo G, Gerente at Hotel Novotel Rio De Janeiro Santos Dumont, responded to this review, July 15, 2014
Thank you for taking about your experience at the Novotel RJ Santos Dumont. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.

Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vienna, Austria
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 9, 2014

Great buffet breakfast...yum. very typical novotel so you know what to expect and there are no suprises. I would recommend this place for sure. next time i will be bringing the whole family for a much longer holiday

Stayed March 2014, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ronaldo G, Gerente at Hotel Novotel Rio De Janeiro Santos Dumont, responded to this review, July 15, 2014
We very much appreciate your comments regarding your stay at the Novotel RJ Santos Dumont.
Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay
Hotels you might also like...

Been to Hotel Novotel Rio De Janeiro Santos Dumont? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Novotel Rio De Janeiro Santos Dumont

Address: Avenida Rua Marechal Camara 300 | Centro, Rio de Janeiro, State of Rio de Janeiro 20020080, Brazil
Location: Brazil > State of Rio de Janeiro > Rio de Janeiro > Centro
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#7 Business Hotel in Rio de Janeiro
#11 Family Hotel in Rio de Janeiro
#13 Luxury Hotel in Rio de Janeiro
#15 Best Value Hotel in Rio de Janeiro
#20 Romantic Hotel in Rio de Janeiro
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Novotel Rio De Janeiro Santos Dumont 4*
Number of rooms: 149
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Travelocity, ACCOR, Odigeo, Priceline, HotelTravel.com and Agoda so you can book your Hotel Novotel Rio De Janeiro Santos Dumont reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Rio De Janeiro Santos Dumont Hotel Rio De Janeiro
Hotel Novotel Rio De Janeiro Santos Dumont Brazil

Owners: What's your side of the story?

If you own or manage Hotel Novotel Rio De Janeiro Santos Dumont, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.