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“Novotel Santos Dumont can be a good option for practical reasons” 4 of 5 stars
Review of Hotel Novotel Rio De Janeiro Santos Dumont

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Hotel Novotel Rio De Janeiro Santos Dumont
1.0 of 5 Hotel   |   Avenida Rua Marechal Camara 300 | Centro, Rio de Janeiro, State of Rio de Janeiro 20020080, Brazil (Centro)   |  
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Ranked #14 of 214 Hotels in Rio de Janeiro
Amsterdam, The Netherlands
Top Contributor
441 reviews 441 reviews
50 hotel reviews
Reviews in 76 cities Reviews in 76 cities
211 helpful votes 211 helpful votes
“Novotel Santos Dumont can be a good option for practical reasons”
4 of 5 stars Reviewed October 29, 2013

Novotel has a standard that guarantees certain quality on premisses and services in their network. It is rather functional, kid's friendly and not at all fancy.

If keeping those characteristics in mind, it's difficult to be disappointed.

The Novotel in Rio, close to Santos Dumont aeroport is one of those. The location is a high advantage if you are in a hurry to depart to other states in Brazil. Also to get to the Galeao, the international aeroport, it is easier than if being in the South area, close to the sea. Although is certainly not as charming as to be close to the sea, but it is practical. At the same time, you will be in the old centre of Rio, that is full of history and has its charm.

I could add that the service in that Novotel is quite effective and friendly. Staff were very fast on delivering services, from room service to connectors for laptops. Internet is wi-fi, but not that fast.

Reasonable breakfast and reasonable quality food at the restaurant and room service.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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847 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Rio de Janeiro, RJ
2 reviews
5 of 5 stars Reviewed October 20, 2013

Even in business trips, the hotel prices are a cost factor we have to care about.
The price level of Novotel is normally just too high.
The weekend rates enabled me to enjoy this hotel , I like the spacious rooms, free WIFI, excellent breakfast, Fitness and Sauna .
The location is somewhat deserted on weekends, but the taxi will take you to a lively night llife area as the "Arco de Lapa" and it costs less than 5$.
I am honestly surprised by the fast and efficient bus transportation in the entire city during the weekend, it is cheap, fast and you can see the entire beach line from the center, through Flemingo, Botofigo , Copacabana, Ipanema , Leblon and all the way to the Botanic gardens .
Fixed price of about 1.3 US$...
I had enjoyed my stay and thank you for recommending.

A. Nevo, Israel

  • Stayed October 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minneapolis
Senior Contributor
24 reviews 24 reviews
23 hotel reviews
Reviews in 20 cities Reviews in 20 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed September 28, 2013

I likes the Novotel - it was clean and conveniently located to the old part of town. The area around it felt fairly safe. The front desk staff was helpful but the people who helped with getting cabs - not and since it's on a quiet side of the street, not many taxis come by. Breakfast was very nice. One thing I did not like was that although it was nonsmoking, some guest were smoking on our floor with their door open to the hallway. I did tell the front desk and it was resolved. Although some of our local contacts didn't think it was a fun area to be in, we found it nice that it was close to some interesting restaurants and the live music bars. I'd stay there again over being closer to the beaches.

  • Stayed September 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Rio de Janeiro
Top Contributor
67 reviews 67 reviews
6 hotel reviews
Reviews in 3 cities Reviews in 3 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed September 19, 2013

Very well located, right in the heart of the big city of Rio and only 5 minutes form the local airport santos Dumont. Lots of options of taxis outside and a clean , neat and new hotel, with very good service

Room Tip: The ones higher are less noisy, specialy during the day
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  • Stayed February 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Sao Paulo, SP
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 18, 2013

When arriving at the hotel, the receptionist asked for documents for the whole family (me, my wife and 2 kids under 10). Unfortunately I forgot kids' papers at home, as hotels in Brazil usually don't ask for them. In about 10 years traveling in Brazil and abroad, it was the first time I was asked... But ok, my fault.
As I said I unfortunately didn't bring their documents, the lady at the desk simply said then, with the kids around, that they couldn't stay there with us and that I should find a way to get the papers. "It was all written in the fine prints". I explained there was no way to get the documents (in São Paulo), so I asked for an alternate solution. She simply said, then, I could go to the court house and ask for a warrant...
As kids were starting to get frightened with the idea of not having a place to stay (and I unfortunately had prepaid my booking, no refunds), I asked the lady to check in just the couple, so we could let the bags there and find another place for the children to stay (we have several friends in Rio). After a surly conversation, she let me in with the bags.
After finding a nice place for the kids, my wife came back to the hotel to refresh, just to learn that its room key no longer worked. As she went back to the front desk, the attendant asked again for the kids documents if she wanted the key fixed! She explained the kids were no longer staying in the hotel, just to be questioned "where were they then?"!!! Again, after some harsh talking, the keys were fixed.
Needless to say that all the next three time we came back to the hotel, the room keys were not working. It seems obvious there were instructions to the front desk staff to only fix the keys temporarily! They treated us as cheaters, just because they decide so!
Just as an information to someone else in this situation, after consulting a lawyer I discovered that a signed declaration of both parents, confirmed by the kids, should have been more than enough to comply with any existing regulation.

Room Tip: Take a room with the airport/bay view, 6th floor and above. Rooms are absolutely quiet, no airplane...
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  • Stayed September 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Novotel Rio De Janeiro Santos Dumont

Address: Avenida Rua Marechal Camara 300 | Centro, Rio de Janeiro, State of Rio de Janeiro 20020080, Brazil
Location: Brazil > State of Rio de Janeiro > Rio de Janeiro > Centro
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#8 Business Hotel in Rio de Janeiro
#9 Family Hotel in Rio de Janeiro
#17 Romantic Hotel in Rio de Janeiro
Price Range (Based on Average Rates): $$
Hotel Class:1 star — Hotel Novotel Rio De Janeiro Santos Dumont 1*
Number of rooms: 149
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Also Known As:
Novotel Rio De Janeiro Santos Dumont Hotel Rio De Janeiro
Hotel Novotel Rio De Janeiro Santos Dumont Brazil

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