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“irresponsible and dishonest” 2 of 5 stars
Review of Bellas Artes Hostel Rio

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Bellas Artes Hostel Rio
2.0 of 5 Hostel   |   Gloria | Proximo a Estacao de Metro Gloria, Rio de Janeiro, State of Rio de Janeiro 20241, Brazil (Santa Teresa)   |  
Hotel amenities
Palermo, Italy
Contributor
19 reviews 19 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
20 helpful votes 20 helpful votes
“irresponsible and dishonest”
2 of 5 stars Reviewed February 25, 2011

I've been to this hostel with a friend during a national holiday in Brasil. We have booked online (hostels.com) a room for two with private bathroom. We did pay the amount they've asked for in order to keep the room.

As we got there we were informed that:
1) our reservation wasn't made because they forgot to check the website;
2) there isn not any room with private bathroom, even though they say there is. There is one bathroom shared with another room, but it isn't private.

The lady said she would "help" us find another place to stay but later she just said "i'm sorry, all the hostels/hotels are full because it's public holiday". We've slept there the first night because it wasn't still full. The next day we found ourselves with no place to stay for three days. They didn't bother to solve a problem which they were 100% responsible for.

Besides the bathroom problem, the room was just as poor as most of hostel rooms in Brasil: synthetic bed linens, bad furniture and bad pillows. Towels were for rent and fairly clean.

To sum up: irresponsible for not making our reservation and not solving the problem and dishonest for lying about the private bathroom.

  • Stayed November 2010, traveled with friends
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Additional Information about Bellas Artes Hostel Rio

Address: Gloria | Proximo a Estacao de Metro Gloria, Rio de Janeiro, State of Rio de Janeiro 20241, Brazil
Location: Brazil > State of Rio de Janeiro > Rio de Janeiro > Santa Teresa
Amenities:
Bar / Lounge Beverage Selection Free Breakfast Free High Speed Internet ( WiFi ) Shuttle Bus service
Hotel Style:
Ranked #126 of 494 Specialty Lodging in Rio de Janeiro
Price Range (Based on Average Rates): $
Hotel Class:2 star — Bellas Artes Hostel Rio 2*
Number of rooms: 6
Official Description (provided by the hotel):
Bellas Artes Hostel Rio offers you great accommodation in a clean, airy and comfortable environment, where even those not accustomed to hostel life feel right at home. Imagine a place where your day to day is nurtured by culture, cuisine and the arts.Located between the neighbourhoods of Gloria and Santa Teresa, Bellas Artes Hostel Rio is an old mansion from 1928 on Rua Candido Mendes. Even after so many years, the structure and the facade of the house are kept in their original detail. Because of the many artists, musicians and writers, both Brazilian and foreign, who live in the neighbourhood. ... more   less 
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Also Known As:
Bellas Artes Hostel Rio Rio De Janeiro, Brazil

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