Think about the feeling of being ripped off. Now multiply that by 100 and you'll get the idea of how disgusting was my stay at the Brava Hotel. Words fail me, but let me try. As some have said, the hotel is not one bit what it looks like in the website. It is a pale resemblance. The rooms are small, and Brava beach is not among the top 10 beaches in Buzios. But worst of all is yet to come. When I got there, I had a reservation for a superior room with beach views, the second most affordable of four room types. However, the reservation papers at the concierge read: "do not tell guest he is staying in a lesser room", in words to the same effect in portuguese. I was able to take a glimpse of that paper, even upside down. I assume they gave me that room because the hotel was still in construction and the reserved room was not available. They denied as they could that this was the case, but there was no way I could be conviced otherwise with such evidence. I got to my room and realized it had water leaking from the ceiling and construction work going on by the balcony. As I was heading back to the concierge to complain once again, I bumped into a friend by the pool who had been given the same leaking and noisy room. I tried to negotiate leaving the hotel with a refund, but they refused. Since hotels in Buzios in december are usually paid in advance, I had to swallow my wrath and make the best out of my stay in Buzios. Needless to say, I didn't spend another penny in the hotel and will go to whatever lengths I can to disencourage anyone to ever dare to think about staying there.
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- Also Known As:
- Brava Hotel Buzios, Brazil