Folks, I booked the Brava Hotel Buzios just from knowing their website for me and my wife for having a new years trip.
I booked a loft for 400 US$ per night. The bath was like a jouth hostel, dirty and not luxurios. The buttons on the leather couch was loose and rusty. one of 2 telephones was not working. The loft was announced with WiFi - there was a wifi router but no(!) cable in the wall for internet - from where should the internet original coming from - no internet! The bed plankets were stinky. The food was horrible - a salmon carpaccio was convience food from the super market. The beef fillet was a sole of a shoe. The waiters dont know nothing about food and wine and forget 50 per cent of the order within seconds and come to ask again 4(!) times. The reception was a mess. The guy at reception dont pay attention for guest and let us and other people wait and made telephones calls with friends. The manager is an argentina guy wich speaks no english and has no computer. The reception is long sloping stairs away from parking lot - but nobody help me and my wife with the luggage. This is a 5 star hotel?? This is the badest experience of a hotel I ever made in my life!! We stayed their 1 night and stay the rest of our time in another hotel. Dont look at their nice website - its all a lie. This hotel dont deserve any guests more!!
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- Also Known As:
- Brava Hotel Buzios, Brazil