I stayed there in September, 2005, its a very nice hotel in town. The reception area is clean and polished, the people working the desk are friendly and there was always someone around who spoke english. They were helpful in giving recommendations for restaurants and quick to hail cabs.
The area around the hotel seemed safe, but I didnt do too much wandering around, nor is there much to see in town. All of the tourist stuff (the falls) requires a cab ride, which wasnt a problem, but the larger resorts are closer to the falls.
The rooms were average size and clean with modern neutral tones, the beds were comfortable. The bathrooms above average size with a large glass shower/tub with plenty of hot water. I had to hold down the button for toilet for about 10 seconds to get it to empty, but once I figured that out it was fine.
The tour desk was helpful, but I found them a little pricey. Not too surprising considering most of the people in the hotel looked to be affluent.
Most of the sights in Foz dont really require a tour guide, but you will need a taxi ride to them. The tour desk can arrange that, but that happens for a price. Learn some basic Portuguese you'll get a better price negotiating directly with the cabbies for a fixed fare -- they drive you there, wait, and then take you back when you are done.
Of note, there is a nightclub right next to the hotel. It didn’t bother me too much, but the place was busy (noisy and music) until about 2am on Thursday and 5am on Friday night. Could be a problem if you are a light sleeper, could be convenient if you speak some Portuguese and want to go clubbing.
The breakfast spread is massive, hot and cold foods, fruits, juices, breads, etc. All fresh and comparable to any good US hotel.
Pros: clean and modern, great breakfast spread, friendly staff
Cons: not as close to the tourist attraction as some of the other resorts
Overall its about 3 and 1/2, but the breakfast spread pushes it to a 4.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.