We travel quite a bit, primarily staying at Best Western, Holiday Inn, La Quinta, and equivelent hotels. This is actually the second time we've stayed at the Hotel Chequamegon-- the first time was only because they provided a very low rate for active duty military-- this time was because they had a cheaper rate than the Best Western and AmericInn, also located in Ashland.
Upon our arrival, the staff person who greeted us at the front desk was extremely rude, and my parents considered changing hotels-- had I not already checked availability elsewhere. Continueing shortfalls in service occurred throughout the week, including failure of maid service to provide daily soap and shampoo, failure to remove trash from the rooms, and no irons or blow dryers in the rooms (had to go down to the front desk to get these items). We ordered room service once, and had to call back down to the kitchen, because they forgot to bring half of the items ordered with our 2-person meal. Some of the bed sheets and towels were frayed and had holes in them. We were also overcharged on our final bill-- which I just realized!
For the amount of money this hotel charges for weekend rates (Friday thru Sunday nights= $121.50 for AARP rate) and our rental of two lakeside suites for five days, we certainly expected MUCH better service and higher quality rooms. These were average rooms, except for size.
I would not recommend this hotel to anyone, as there are plenty of other accomodations in town.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Our prices of the guest rooms at the Hotel Chequamegon are the same if you stay during the week or during the weekend. We do not have different rates for different days of the week.
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Our policy and training procedure for housekeeping staff is as follows:
If there is a privacy sign on the door of a guest room, the housekeepers have the front desk call and if there is no answer housekeeping is not allowed to enter the room. The time the call was made and front desk staff person is noted on the housekeepers cleaning sheet.
Our guests privacy is very important to us and these procedures are followed very strictly.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.