When we arrived at the 2pm our room was not ready and we got the option either to pay for an higher price available room or wait half hour for the standard room we had booked. This is one of the few hotels in Brazil that still claim an extra 10% service charge on top of the publicly advertised and booked rate. Coincidentally it took the reception half hour to do all the check-in formalities. When we got in the standard room it was so small we could barely walk around a double bed. Fortunately for us there wasn't any Wi-Fi signal in this room, so we managed to obtain a slightly larger room closer to the wireless router with a stronger signal. When we got back in the evening it turned out that the staff didn't know the password for that router. Fortunately the night porter was willing to let me switch a router from the other end of the corridor with a known password with the one with the unknown one, so that after more than half hour troubles we finally got Internet access…. Overall the staff was friendly and accommodating albeit not prepared with all the situations they were confronted with. At the same price paid here we have had better rooms and service elsewhere in Brazil.
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- Also Known As:
- Hotel Solar Do Rosario Ouro Preto, Brazil