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“Great value for money” 5 of 5 stars
Review of Mercure Belo Horizonte Vila Da Serra

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Mercure Belo Horizonte Vila Da Serra
1.0 of 5 Hotel   |   Al Da Serra, 405 | Nova Lima, Belo Horizonte, State of Minas Gerais 34000-000, Brazil   |  
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Ranked #20 of 109 Hotels in Belo Horizonte
Stockholm, Sweden
Top Contributor
58 reviews 58 reviews
47 hotel reviews
Reviews in 46 cities Reviews in 46 cities
56 helpful votes 56 helpful votes
“Great value for money”
5 of 5 stars Reviewed May 5, 2011

I stayed at Mercure Belo Horizonte Vila da Serra for one night between April 22nd and 23rd 2011 during a trip to Minas Gerais to visit Ouro Preto.

It is actually an apartment hotel with a kitchenette in the living room and a separate bedroom. All comes with a high standard and in a nice package.

There is a gym and a small swimmingpool on the roof terrace which hosts a scenic view of downtown Belo Horizonte.

The service was good. The personel at the front desk helped me order pizza and led the delivery right up my flat on the 8th (of 13th) floor. Breakfast was typical brazilian and in Accor style.

So far everything good.

If you come by car, use the hotels valet parking service to avoid the local guys on the street trying to make friends with you.

There was just one person at the front desk fluent in English. Unfortunately he was off in the morning when I checked out so had to deal with some misunderstandings regarding my pre-paid voucher including breakfast in the price.

I paid R$173.41 for one night for a double-bed flat, around 30 sq m (323 sq ft).

Price of room R$147
Breakfast R$18
Taxes R$8.41
Total amount R$173,41

I would recommend travelers traveling with there own car this hotel. It is not far from the downtown area but you might find better options closer to the city if you travel with no car.

  • Stayed April 2011, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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273 reviews from our community

Traveler rating
    74
    152
    40
    5
    2
See reviews for
58
58
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111
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Belo Horizonte, Brazil
Senior Contributor
29 reviews 29 reviews
23 hotel reviews
Reviews in 22 cities Reviews in 22 cities
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed April 3, 2011

We stayed at this hotel for four days taking advantage of a promotion from Accor Hotels. The apartment that we were assigned, actually a flat, was spacious and airy, with large bedroom with TV and another TV in the living room, plus a small kitchen and a bathroom with a nice shower. Although we were staying at the back of the hotel the noise from motors and compressors did not bother us very much.

The breakfast was the usual Accor hotel chain , but could be better prepared with regard to the variety of tropical fruits. Other cheeses may be present.

Unfortunately, the reception did not inform us that on the pool area there were toys for 4 years old children, a fact only discovered much later. However, the staff seemed friendly and polite, always ready to meet our requests, and especially of the little guest.

The proximity of good restaurants, shops and a good shopping center makes a pleasant stay. Also, the view from the terrace at sunset, it highlights the beauty of the landscape that stretches out.

  • Stayed September 2010, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FlaviaDorjo, General Manager at Mercure Belo Horizonte Vila Da Serra, responded to this review, April 5, 2011
Dear ,

Thank you for taking the time to tell us about your experience at the Mercure Belo Horizonte Vila da Serra.

At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.
We appreciate and it is our hope that you will give us the opportunity to better serve you in the near future.

Sincerely,

Flávia Dorjó Pedra
Gerente Geral
Mercure Vila da Serra
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vermilion, Ohio
Top Contributor
172 reviews 172 reviews
68 hotel reviews
Reviews in 79 cities Reviews in 79 cities
228 helpful votes 228 helpful votes
4 of 5 stars Reviewed August 9, 2010

We stayed at the Mercure Vila de Serra for 2 nights after 3 nights at Mercure Minascentro (renamed from Casa Blanca) while visiting friends in Nova Lima. Both hotels served our needs of a family of 2 parents and 1 teenager quite well. Vila de Serra is newer and in an area of town where there is a lot of building going on including a conference center and university building. There is not a lot to walk to right around the hotel like restaurants, shops etc but there is shopping a short ride away. Rooms have a separate bedroom, 2 tvs, very small but nice bathroom, kitchenette with small fridge and microwave and coffee pot. Rates were reasonable for the area. Parking cost extra. Breakfast was not included. It was about $9 (R$16) with lots of choices. Rooms are clean, modern and pleasant. The hotel has a small fitness area and rooftop pool that was not filled while we were there???!! There is a nice sun deck, running track and gorgeous view of the city from the roof also. Staff was friendly and helpful with our language issues. Good value overall. There is internet available to the room for around R$6 a day which was very important to us.

  • Stayed August 2010, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Belo Horizonte, MG
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 2, 2009

Stayed here twice, once for 2 weeks and the second for almost 3 months.
* In general good service.
Be careful with the bar in the room, once they charged somethig that I didn't take. Nice and helpful staff at reception thoug, at the end they corrected they're mistake in the bill and never happend again.
* Nice breakfast.
* Good Location depending the propouse of your stay.
Is not close to downtown and taxis are kind of expensive in Brazil.
If the propouse of the trip is just business, then is great, it's not very far from a big shooping center so if you want to eat out, you have good options there.

  • Stayed October 2007, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mercure Belo Horizonte Vila Da Serra

Address: Al Da Serra, 405 | Nova Lima, Belo Horizonte, State of Minas Gerais 34000-000, Brazil
Location: Brazil > State of Minas Gerais > Belo Horizonte
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Business Hotel in Belo Horizonte
#10 Family Hotel in Belo Horizonte
Price Range (Based on Average Rates): $
Hotel Class:1 star — Mercure Belo Horizonte Vila Da Serra 1*
Number of rooms: 111
Official Description (provided by the hotel):
The Mercure Belo Horizonte Vila da Serra hotel is located in Nova Lima adjacent to the Belvedere district and a few minutes from the center of Belo Horizonte and Savassi. ... more   less 
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Also Known As:
Mercure Belo Horizonte Vila Da Serra Brazil

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