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Hillside Shores on Castle Rock Lake, near WI Dells

Arkdale
|
Rental Home – 
4 Bedrooms, 2 Bathrooms, Sleeps 12

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Reviews from our community

Date | Rating
  • English first
  • Any
English first
Mcgill01
Rochester, Minnesota
1 review
“disgusting pond scum”
2 of 5 stars Reviewed August 2, 2013 for a stay in July 2013

The home was as shown in the listing and was roomy enough for all six adults and three little girls. The first day there the refrigerator didn't work. The management came immediately and put a thermometer in the refrigerator to check temperature. After having that in 3 - 4 hours it was determined that the refrigerator in fact was not working. We did get a replacement fridge that same day. Also, the mattresses on every bed were awful. Very thin, uncomfortable, and for some reason noisy! Every time you would roll over the mattress would may a crackle/creak noise.

The lake view was awesome! The lake itself, however, was disgusting. Covered with blue-green algae that looked awful and smelled worse! There was no way our children could "splash and play" in the water. They went in the water at a public beach the day of arrival. There was "green stuff" floating in the water, but not alarming. By the second day it had exploded. Dunk your foot into the water and it came out covered with green stuff. Unfortunately, we did not do our homework and check out the lake conditions. Come to find out that this is not new to Castle Rock Lake, in fact has been a yearly problem. We wondered why we did not see people enjoying the water. Now we know. So, if you just want the ambience of the woods and lake view - great. If you intend to do any water activity - no way!

5 of 5 stars How easy was it to book the property? 4 of 5 stars How helpful were the directions to the property?
5 of 5 stars How easy was key pickup/access to the property? 4 of 5 stars Overall condition of the property
2 of 5 stars Bedding & mattresses 3 of 5 stars Kitchen & utensils
3 of 5 stars Bathroom cleanliness 4 of 5 stars Other facilities & amenities
4 of 5 stars Service
Liked best: fire pit and large deck
Liked least: disgusting lake scum and horrible matresses
Traveling group: Extended Family
Your age range 50-64
Would you recommend this hotel to a friend?   No.
  • Was the property as advertised?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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16084034562
Manager
The Cottage Keeper
16084034562
Speaks English
Listed since : Nov 2012
Response Rate: 85 %
Response Time: Within a day
Calendar Updated: 8 days ago
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