Someone at Embratour was obviously paid off to classify this place as a 5 star hotel. The list is long, and I am well versed in a range of Brazilian hotels. This is at best a 3.5 star.

Internet is so slow it is unusable
Food poisoning from room service
Surly front desk staff
Classic 1970's wooden decor
Most rooms have two single beds wedged together
Mold throughout bathroom and luke warm water

Although this is not a major city like SP or RJ where a five-star is really a five star, I can't imagine how this place got its reputation.

During the past 2 yrs I have made many visits to Goiania, Goias to meet with business partners. I have stayed in 2 Hotels in Goiania. On my second trip I found the Castro's Park Hotel. I love it. They gave me privacy but maintain a beautiful place. The Hotel Cafe is great and the pool bar tends to your needs without being obtrusive. The rooms are great and there is great food at room service most any hour... Each room is clean and modern and has internet access. The staff is multi-fluent and friendly... I feel at home in the center of Goiania at the Castro's Park Hotel....and I will book there whenever I am in Goiania.

They only 5 stars in Goiania. I flew in to Goiania for a funeral. I am from the area but never stayed there because neve could afford.
CHECK IN: It took me 30 minutes after waiting 10 minutes in line. You have to fill out a form, a long one, then, the front desk will enter the info into the system
SAUNA: Not open all the time. Only monday, wed and friday and u have to call 1 hour ahead for them to turn it on
SHUTTLE: They don;t even know what that is. Had to use a cab. So expensive
ICE: 4 dollars for a bucket of ice.
FURNITURE: fromt he 70s
BUSINESS CENTER. Smells like piss
POOL: Title are black
HALL WAY: Not A/C. Even on the winter, is so hot.
ROOM SERVICE: Everytime the maid leaves, she turns the AC off to save elec.When u get back from a long day, the room is hot.
POOL: I had the view of the pool. But at night, theY turn all the lights off, to save energy.
CHECK OUT: Can;t see your bill on TV. You have to come down the front desk, and get ready for a long check out.
NOISE: You hear people all the time, opening and closing their windows. You hear water running from the rooms above. Also, I heard the guest above, hitting the razor against his sink.

There is a hotel called ADDRESS. Its newer, and from what I have heard, its better than Castros.

For me, this hotel is like staying in Cuba in the 70s. Furniture look like Motel 6. I don/t know how EMBRATUR (Brazil Tourism Agency) rated this Hotel 5 stars.

GOOD LUCK AND I HOPE THIS WILL HELP