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“Standard business hotel located in the hotel district” 4 of 5 stars
Review of Melia Brasil 21

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Melia Brasil 21
4.0 of 5 Hotel   |   SHS Quadra 6 - Bl. B, D & F | Asa Sul, Brasilia, Federal District 70316000, Brazil   |  
Hotel website
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Hotel amenities
Ranked #9 of 55 Hotels in Brasilia
Certificate of Excellence 2014
Bergen, Norway
Top Contributor
118 reviews 118 reviews
57 hotel reviews
Reviews in 54 cities Reviews in 54 cities
104 helpful votes 104 helpful votes
“Standard business hotel located in the hotel district”
4 of 5 stars Reviewed September 16, 2012 via mobile

It's hard to review this hotel without commenting on Brasilia. It is located where all the hotels are, so I guess you can call it convenient. The service is standard for a business hotel, rooms are decent and clean (a huge tv if you like that). Breakfast is again a matter of liking or not the Brazilian meat culture. It has a penthouse pool/sauna and a gym, again standard. Staff are nice. I didn't test their English, though. I don't think the hotel is a part of a mile collecting scheme, unlike some others in Brasilia. Overall, it was a regular stay and not too bad for the price paid. If this is want you're expecting from a hotel, then it's a safe choice.

  • Stayed September 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cinthia_MB21, Gerente geral at Melia Brasil 21, responded to this review, September 17, 2012
Dear coby3,

We would like to thank your kind comments regarding your stay with us. We hope soon to have the pleasure of welcoming you again in Brasil Meliá 21!

Sincerely,

Plinio de Souza - General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,192 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
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  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
Fareham, United Kingdom
Top Contributor
55 reviews 55 reviews
43 hotel reviews
Reviews in 30 cities Reviews in 30 cities
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed September 10, 2012

Business trip on my own - arrived late Sun and what a pleasure. Great standard of hotel and good value. Lovely big, well appointed rooms, in very good state of repair. Hotel is in good central location and right next to shopping mall. Affiliated with TRYP by Wyndham. Didn't try the gym but there is one and a small pool on the roof. My hotel of choice for Brasilia.

  • Stayed September 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cinthia_MB21, Gerente geral at Melia Brasil 21, responded to this review, September 14, 2012
Dear Miguelito 1,

We would like to thank your kind comments regarding your stay
with us. We hope soon to have the pleasure of welcoming you again in Meliá Brasil 21!

Sincerely,
Plinio de Souza - General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco
Top Contributor
111 reviews 111 reviews
98 hotel reviews
Reviews in 57 cities Reviews in 57 cities
185 helpful votes 185 helpful votes
4 of 5 stars Reviewed September 8, 2012

Being in the center of the government city of Brasilia, Melia Brasil 21 is supposed to be one of the best hotels in town. Location wise, it is convenient and near a major shopping mall so you can't find much fault with it. However, as a 5-start property, Melia doesn't really give you that premium quality feel and falls short of the 5-star standard. The guestroom, while it is spacious and adequately furnished, appears to be a bit outdated. Bathroom is clean yet quite basic. There is also no free water nor any coffee/tea facility provided in room, which I found it weird among any 5-star hotels. Front desk service is a bit slow judging from how they handled large group of guest inquiries. Breakfast and internet, however, are included in price which somewhat justified the stay experience.

I agree with the prior review that you need to be aware of which Melia property they put you in - there are apparently three classes of accommodation in this huge compound. I requested the "premium" room way ahead of time but did not get it while checking in. Melia 21 needs to do a better job indicating which property has what time. It is very confusing browsing through the website. Also, their email contact information online DOES NOT work.

Room Tip: I did not have any success requesting the "premium" room but according to what I read onli...
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  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cinthia_MB21, Gerente geral at Melia Brasil 21, responded to this review, September 25, 2012
Dear SanFranExplorer,

We are happy to know we've stayed in our hotel. We apologize if some services were not well execute. We will ensure that on your next stay will be pleasant and that we'll can meet your expectations.
Take this opportunity to thank your comments, which contribute to improve our services.
Sincerely,
Plinio de Souza - General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vienna, Austria
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
Reviews in 14 cities Reviews in 14 cities
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed August 15, 2012

I booked a room at the Melia 21 but when I arrived, I was given a room at the considerably less luxurious Barsil 21 which was not clear to me when I booked and paid quite a high price. Also, when I arrived in my room at the Brasil 21, half the light bulbs were burned out, there was no hot water at all and the safe did not close. After complaining I was given an upgrade (which was still not as nice as the Melia). The "pool" is a tiny knee deep oversized bathtub and the "gym"is made up of 2 exercise bike and 2 treadmills stuffed in the corner of a room. The prices for the rooms are very steep and are not commensurate to the services offered and quality of the accomodation. However, hotel prices in Brasilia are very steep everywhere. The hotel is well located, the breakfast buffet was good.

Room Tip: make sure they give you a room at the Melia 21 not at the Brasil 21
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  • Stayed August 2012, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cinthia_MB21, Gerente geral at Melia Brasil 21, responded to this review, August 29, 2012
Dear Pablo J,

Thank you for choosing Melia Brasil 21 as your lodging in Brasília.
We apologize for not fully meet your expectations with our maitenance service. We are taking the necessary steps to improve this aspect in your hosting next. Take this opportunity to thank your comments, which contribute to improve our services.

Sincerely,
Plinio de Souza- General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 31, 2012

Very nice hotel. Clean and had an amazing stay here. Can't really fault anything and would stay again here for sure.

Good food, big rooms, helpful staff and very good service with a gym located near by if you need it.

  • Stayed December 2011
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sao Paulo, SP
Senior Contributor
38 reviews 38 reviews
23 hotel reviews
Reviews in 21 cities Reviews in 21 cities
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed July 28, 2012

Rooms complete, comfortable, new and clean. Enoumus TV Screen! Excelent option, considering Brasilia has a lot of run down hotels. Good location, in front of Torre de TV (TV Tower), walkable distance to Parque da Cidade (City Park) and Mané Garrincha Stadium. Good cost/benefit during the weekend, when politics are back in their hometowns and Brasilia gets empty. Eating tip: delicious and inexpensive kebab place in the gas station in front of the hotel

  • Stayed June 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
São Miguel do Oeste
Top Contributor
304 reviews 304 reviews
77 hotel reviews
Reviews in 102 cities Reviews in 102 cities
138 helpful votes 138 helpful votes
5 of 5 stars Reviewed July 1, 2012

Very nice hotel, very confortable, a mostly a excellent breakfast.

Room Tip: Ask for the higher rooms so you can get a nice view from the city.
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  • Stayed June 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Melia Brasil 21

Address: SHS Quadra 6 - Bl. B, D & F | Asa Sul, Brasilia, Federal District 70316000, Brazil
Location: Brazil > Federal District > Brasilia
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Romantic Hotel in Brasilia
#5 Business Hotel in Brasilia
#5 Luxury Hotel in Brasilia
#6 Family Hotel in Brasilia
Price Range (Based on Average Rates): $
Hotel Class:4 star — Melia Brasil 21 4*
Number of rooms: 260
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Also Known As:
Melia Brasil 21 Hotel Brasilia
Melia Hotel Brasilia
Sol Melia Brasilia
Melia Brasil 21 Brasilia, Brazil

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