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“Grumpy and rude staff” 2 of 5 stars
Review of Pullmans

Pullmans
619 South Olde Oneida Street, Appleton, WI 54915
(920) 830-7855
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Ranked #58 of 294 Restaurants in Appleton
Cuisines: American
Dining options: Late Night, Reservations
Restaurant details
Dining options: Late Night, Reservations
Appleton, Wisconsin
Top Contributor
67 reviews 67 reviews
48 restaurant reviews
Reviews in 27 cities Reviews in 27 cities
57 helpful votes 57 helpful votes
“Grumpy and rude staff”
2 of 5 stars Reviewed April 30, 2013

A group of three of us wanted to have a couple of drinks on appetizers on the bar patio on a beautiful Sunday afternoon. We were treated very poorly from the beginning. We walked out to the patio behind the bar. There were open tables. The waitress immediately told us we couldn't be out there unless we checked in with the hostess. Her tone of voice and demeanor were condescending and patronizing. We went back to the hostess who told us to wait at the bar and someone would come get us. We had a drink at the bar, but felt like we were only a nuisance. The waitress came back about 45 minutes later and gave us permission to go back outside. We had already paid for our drinks and decided our money would be better spent somewhere else where customers come first. This restaurant has potential because of its atmosphere and location, but it is compromised when the staff doesn't make customer service a priority.

  • Visited April 2013
    • 2 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 2 of 5 stars Food
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90 reviews from our community

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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Senior Reviewer
9 reviews 9 reviews
8 restaurant reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
“Great place to meet friends and family!”
5 of 5 stars Reviewed April 14, 2013 via mobile

Had drinks and dinner for our daughters birthday. The staff was very friendly. Love the atmosphere with all the windows overlooking the river! Very unique building and the food was fantastic! I had the chicken parmigiana and it had great flavor and way more than I could eat. Everyone at our table were highly satisfied with their meals! Kudos to the chef!!!!!!

  • Visited April 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Appleton, WI
Top Contributor
189 reviews 189 reviews
99 restaurant reviews
Reviews in 74 cities Reviews in 74 cities
62 helpful votes 62 helpful votes
“Great location & good food”
4 of 5 stars Reviewed March 30, 2013 via mobile

The location is wonderful - right on the river. Occasionally in the summer you can see eagles flying above. Sit outside. They have a great seating area with chairs & fire pits or tables for dinner. There is a Caesar pizza that amazing - order it and share with a friend. The bar is very nice. Don't think I would bring small children here. If you aren't from the area, it may be a bit tricky to find but it is worth it. The is a trolley car in the lobby. Cool place.

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Appleton, Wisconsin
Top Contributor
70 reviews 70 reviews
58 restaurant reviews
Reviews in 24 cities Reviews in 24 cities
35 helpful votes 35 helpful votes
“Very nice”
4 of 5 stars Reviewed March 8, 2013 via mobile

Nice restaurant by the water. Very scenic interior and warm atmosphere. Service was prompt and food was as delicious as it sounded. Prices were spot on and you definitely get what you pay for. Will return again, especially when decks open and can be by water.

    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 4 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Appleton, Wisconsin
Senior Contributor
33 reviews 33 reviews
21 restaurant reviews
Reviews in 8 cities Reviews in 8 cities
20 helpful votes 20 helpful votes
“Solid place to go to please your whole group”
4 of 5 stars Reviewed February 8, 2013

Big restaurant with a menu to please all palates. Servers are nice, not overly attentive but fine. Food is always good. A good place to bring a group. Large bar area.

Visited February 2013
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