We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Shopping trip” 5 of 5 stars
Review of GrandStay Hotel & Suites Appleton-Fox River Mall

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Save
You added GrandStay Hotel & Suites Appleton-Fox River Mall to your Saves list
GrandStay Hotel & Suites Appleton-Fox River Mall
3.0 of 5 Hotel   |   300 N Mall Drive, Appleton, WI 54913   |  
Hotel website
  |  
  |  
Hotel deals
  |  
Hotel amenities
Ranked #1 of 23 Hotels in Appleton
Certificate of Excellence 2014
Manitowish Waters, Wisconsin
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
“Shopping trip”
5 of 5 stars Reviewed November 30, 2012

Thank you to all the staff, and owner of this outstanding hotel. Everything was wonderful! We will definitely stay at the GrandStay Hotel and Suites in Appleton, WI in the future. Wouldn't stay anywhere else. Thanks again.

  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandStayAppleton, Director of Sales at GrandStay Hotel & Suites Appleton-Fox River Mall, responded to this review, December 3, 2012
Hi Jo Ann,

Thanks for taking the time to tell us about your stay, and for all of your compliments about the hotel! It's wonderful to hear you will be back. Thanks, and we look forward to seeing you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

389 reviews from our community

Traveler rating
    301
    66
    17
    3
    2
See reviews for
93
89
22
108
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (80)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
West Bend
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 19, 2012

This past weekend we stayed here for a shopping overnight. We found our room to be nicer then we expected and the service was just great. Their breakfast person, Vicky was the person that really really went above and beyond her duties. She suggested more things to do in the area and also places to go. Because of her, we booked another night and really enjoyed our stay in Appleton and at the hotel. Also, the breakfast was really great. We are planning to stay here again because of the nice room, friendly and helpful staff and location close to shopping. Mary F.

  • Stayed November 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandStayAppleton, Director of Sales at GrandStay Hotel & Suites Appleton-Fox River Mall, responded to this review, November 21, 2012
Dear Mary,

It is so wonderful to hear that you had such a great stay on your shopping trip! Thank you for taking the time to tell us about your stay! It's so great that you enjoyed our rooms so much and had such a great experience during breakfast. I will sure pass along your praises to Vicky. She offers up a great experience to all our guests every morning. Thanks again for your kind words, and we look forward to seeing you on your next shopping overnight!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Burlington, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 16, 2012

I wish to take this opportunity to thank Stephanie for providing our team an amazing customer experience during our stay at the GrandStay Hotel and Suites in Appleton, WI. Her professionalism and knowledge of the immediate area were outstanding. Stephanie's recommendations for venues were excellent.
We will definitely be staying at the GrandStay Hotel and Suites during our follow up visit with our customer in 2013.
Thanks Stephanie for your humor and smile during our visit.
All The Best
Charlene Ridley

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandStayAppleton, Director of Sales at GrandStay Hotel & Suites Appleton-Fox River Mall, responded to this review, November 19, 2012
Dear Charlene,

Thanks for letting us know about your recent experience here at the hotel. It's wonderful to hear that you had a great one! I will pass along your praises to Stephanie. She does a wonderful job, and it's always nice to come in and be greeted with a little humor and a smile. We look forward to seeing you again soon! Thanks again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hartsville, South Carolina
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 15, 2012

I was part of a company group staying in the area for a large project. We had from 10 - 15 people over 6 weeks. Everyone in the group was very complimentary of the staff and facilities of the GrandStay Hotel & Suites of Appleton, Wisconsin!

The lobby, and breakfast/bar area is really well done & provides for a nice open & friendly atmosphere. The rooms are a decent size, clean, and the beds are comfortable. The pillow options allow you to find one that you will enjoy.

Everything else aside, the staff is what truly makes this place amazing. Stephanie, Alyssa, Katie, and Jason have all been super friendly & have gone out of their way to make us feel welcomed.

They opened up the breakfast an hour early for us, to accommodate our three shift work schedule. They handled all of our questions from where to dine for the evening, to directions for local attractions.

I've have enjoyed my stay a great deal.

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandStayAppleton, Director of Sales at GrandStay Hotel & Suites Appleton-Fox River Mall, responded to this review, November 19, 2012
Dear Jeff,

Thank you for taking the time to tell us about your stay. It's great to hear your business group had such a wonderful stay. We do all we can to accommodate special requests for groups if possible, so it's great to hear you were able to get some breakfast before the workday. I will pass along your compliments to our wonderful staff. Thanks again, and we look forward to seeing you again on your next business stay!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 14, 2012

While the hotel itself is exceptional, its customer service is where it stands out above the rest. The front desk staff is extremely friendly and always willing to lend a hand wherever needed. In particular, Alyssa, Stephanie, Katie, Jason, and Diane were always around to give advice on where to go out or even for just pleasant conversation. There are always appetizers catered during the week from TGIF, Buffalo Wild Wings, etc. As an added bonus, the hotel bar also has excellent specials each day of the week.

Room Tip: Third floor helps eliminate any noise you might hear from above floors.
See more room tips
  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandStayAppleton, Director of Sales at GrandStay Hotel & Suites Appleton-Fox River Mall, responded to this review, November 19, 2012
Hi Chris,

Thank you for taking the time to tell us about your experience here in Appleton. It's great to hear that you had such a pleasant stay! I'm glad you got a chance to take advantage of all the happy hour goodies. I will pass along your compliments to our staff. It's always wonderful to hear that they are doing a great job! Thanks again, and we hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Grasse, France
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 12, 2012

This was my second stay at the Grandstay, Appleton, and it was every bit as good as the first. The rooms are spacious and well appointed. The service is good.

My only concern is that the hotel is starting to look a little lived in, no doubt due to its popularity. I'm marking it down to a four because the wear and tear is beginning to show. I do intend to stay at this hotel again, and would urge the hotel's owners to start making some effort to spruce the place up a bit. I refer in particular to scuffed walls, sticky floors, and stained soft furnishings.

I would also recommend to anyone staying here to book an upper level room. The hotel seems to be constantly busy and rooms around the lobby can hear a lot of comings and goings. There is surely nothing more irritating than being woken up too early by the sound of people wheeling their luggage past your room.

Hope this helps.

Room Tip: Upper floor rooms are quieter. This is a busy hotel and rooms near the lobby get a lot of noise from...
See more room tips
  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandStayAppleton, Director of Sales at GrandStay Hotel & Suites Appleton-Fox River Mall, responded to this review, November 13, 2012
DearJHM1964,

It was great to have you back again! Thanks for taking the time to tell us about your stay! We appreciate the feedback. We are and have been a busy hotel! It is wonderful that it remains still one of the quietest and best sleeps in town! Our hotel is consistently the cleanest and most modern you will find in Appleton. We are constantly updating decor as we go. We strive to be the best in all aspects and we are in the midst of planning some exciting updates! Since we are locally owned, and operated we have the opportunities to do some pretty special things that the big chains cannot, so make sure you stay tuned for what's next! Again we thank you for your continued patronage, and we look forward to seeing more of you in the future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cortland, Illinois, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 10, 2012

My company had about 15 people staying here for several weeks in a row, and everyone has only great things to say about the GrandStay Hotel & Suites of Appleton, Wisconsin! We stayed for a total of 6 weeks.

The layout of the front-desk, lobby, and lobby bar is really well done & provides for a nice open & friendly atmosphere. The rooms are decent size, clean, and the beds are comfy. I especially like the fact that there are six pillows on my bed!

Everything else aside, the staff is what truly makes this place amazing. Stephanie, Alyssa, Katie, and Jason have all been super friendly & have gone out of their way to make us feel welcomed.
They even opened up the breakfast an hour early for us, to accommodate our work schedule.
If I ever had a question about where to dine for the evening, they were sure to have some great places in mind.
In summary, I've truly never stayed anywhere else that was this enjoyable.

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandStayAppleton, Director of Sales at GrandStay Hotel & Suites Appleton-Fox River Mall, responded to this review, November 12, 2012
Dear Broch,

Thank you so much for taking the time to tell us about your experience at the GrandStay! It's great to hear you love our new beds, and especially all the pillows! It's also awesome to hear that you enjoyed the lobby area and size and cleanliness of the rooms. I will pass along all of your wonderful compliments to the staff. They do such a fantastic job of caring for our guests. We hope you get another chance to stay with us again in the future, and we look forward to seeing you soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to GrandStay Hotel & Suites Appleton-Fox River Mall? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about GrandStay Hotel & Suites Appleton-Fox River Mall

Address: 300 N Mall Drive, Appleton, WI 54913
Phone Number:
Location: United States > Wisconsin > Appleton
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in Appleton
#2 Family Hotel in Appleton
#2 Business Hotel in Appleton
Price Range (Based on Average Rates): $$
Hotel Class:3 star — GrandStay Hotel & Suites Appleton-Fox River Mall 3*
Number of rooms: 80
Official Description (provided by the hotel):
GrandStay Hotel is a premier Hotel located in Appleton, Wisconsin next to the Fox River mall and surrounded my award winning restaurants and world class shopping. The GrandStay offers elegant and luxurious accommodations for comfort and convenience at affordable rates. Awarded the Certificate of Excellence by Tripadvisor for 2011, 2012 and 2013 the GrandStay Hotel & Suites is the place to stay for unparalleled customer service and a convenient location Located only 2 miles from the Appleton Airport (ATW) and next to HWY 41 and College Ave Exit. GrandStay Hotel welcomes family and leisure travelers as well as the Business Guest who find our business amenities and services especially accommodating. We have all your needs with our Wellness Pool/Whirlpool, Fitness Room, Business Center, Meeting Rooms and not to forget our quaint and cozy cocktail lounge to relax with your favorite drink while socializing or watching sports on one of the many flat screens. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Booking.com, Expedia, Priceline, Orbitz and Hotels.com so you can book your GrandStay Hotel & Suites Appleton-Fox River Mall reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Grandstay Hotel Appleton
Grandstay Hotel And Suites
Wingate Hotel Appleton

Owners: What's your side of the story?

If you own or manage GrandStay Hotel & Suites Appleton-Fox River Mall, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.