We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Very nice stay” 5 of 5 stars
Review of GrandStay Hotel & Suites Appleton-Fox River Mall

Save Saved
You added GrandStay Hotel & Suites Appleton-Fox River Mall to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
GrandStay Hotel & Suites Appleton-Fox River Mall
3.0 of 5 Hotel   |   300 N Mall Drive, Appleton, WI 54913   |  
Hotel website
  |  
  |  
  |  
Hotel amenities
Special Rate
Spring Savings
Ranked #2 of 23 hotels in Appleton
Wausau, Wisconsin
1 review
1 helpful vote 1 helpful vote
“Very nice stay”
5 of 5 stars Reviewed July 3, 2012

Room was clean and refreshing. King pillowtop mattress was nice. Slept very well. Everything worked and was well maintained. Enjoyed the Bath & Body Works toiletries. Decor of hotel modern and trendy. Staff was professional and knowledgeable. Pool is small, but well maintained and clean. Breakfast was good, enjoyed the nice selection of coffees. Only suggestion would be to stock a few more towels in the room. I"m sure we could have called for more, but we managed.

  • Stayed June 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Director of Sales at GrandStay Hotel & Suites Appleton-Fox River Mall, responded to this review, July 5, 2012
Dear Lori,

Thanks for taking the time to review our property after your recent stay. We are thrilled to hear that you had a fantastic nights sleep and loved our new beds, decor, and top notch toiletries! We are always willing to provide extra towels upon request for all of our guests. Simply call down to the front desk and we will be glad to get them for you right away! Thanks again, and we can't wait to have you back again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

335 people have reviewed this hotel

Traveler rating
    271
    48
    13
    2
    1
See reviews for
81
73
20
91
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (69)
Date | Rating
  • English first
  • Any
English first
Madison, Wisconsin
Contributor
20 reviews 20 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 28, 2012

Pros...
Front desk person when we arrived was amazing.
Room was not just clean, but really "welcoming"
Location in Appleton was perfect for out stay.
Free warm breakfast, including eggs, sausage, bagels, waffles, etc.
Bed and Bedding! (Big one for my wife)
Quite room.

Cons...
Nothing really to speak of...

Overall Summary...
Would I stay there again, Without Question! And the price is amazing for the value.

  • Stayed May 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Director of Sales at GrandStay Hotel & Suites Appleton-Fox River Mall, responded to this review, June 29, 2012
Thank you Scott for your fantastic review of your stay here with us! The Appleton GrandStay location is perfect for all you need while staying in Appleton. It's also great to hear that you guys found the beds and bedding fantastic as well! We definitely hope to see you again on your next stay in town. Thanks again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hilton Head, South Carolina
Senior Contributor
44 reviews 44 reviews
4 hotel reviews
Reviews in 20 cities Reviews in 20 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed June 25, 2012

The first time my husband and I stayed here it was great. No problems what so ever; WiFi a little problematic but not enough to not return. So we booked a second stay.

The second stay was almost the exact opposite the first. The WiFi had horrible connectivity, they didn't remove the trash or freshen up the room. The breakfast was all right but nothing to brag about.

Given the choices in Appleton, this place was less expensive. but then there is an old saying "you get what you pay for." In this instance that was accurate. Won't go back.

Room Tip: There is no view to speak of.
See more room tips
  • Stayed June 2012, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at GrandStay Hotel & Suites Appleton-Fox River Mall, responded to this review, July 5, 2012
We were extremely disappointed to see this review of our hotel. Guest comments are valued and taken very seriously by our management team. We regret that we were not able to exceed this guest’s expectations during their stay regarding internet connection. We have contacted our service provider and they are not aware of any technical issues with our internet.

We were concerned with the comment regarding our housekeeping services. Our housekeeping staff respects a guest’s right to privacy when their Do Not Disturb sign is displayed on their door or if they ask housekeeping not to enter their room.

Our guests are unanimously satisfied with our complimentary breakfast buffet that offers a variety of choices including hot and cold items which you normally wouldn’t find included in your rate at a similar hotel.

Our sincere apologies that we fell short in these areas during your stay.
Katie Beckmann
General Manager
GrandStay Hotel & Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Broken Arrow, Oklahoma, United States
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 21, 2012

The hotel itself is very nice, and the staff were remarkably pleasant, knowledgeable, and attentive. I will definitely stay here again if I come back to Appleton.

Room Tip: First floor gives immediately access to the lobby, the business center, the pool, the workout room...
See more room tips
  • Stayed June 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Director of Sales at GrandStay Hotel & Suites Appleton-Fox River Mall, responded to this review, June 22, 2012
Thanks for taking the time to compliment our hotel and share your wonderful experience! We are thrilled to hear that you had a wonderful stay! I will pass along your compliments to our fantastic staff that helped make your stay a great one. We hope you get a chance to come back and see us again sometime!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 19, 2012 via mobile

Nice, large rooms, complete with fridge, microwave, flat screen tv, comfortable, new beds, and very very clean. On time airport and local transportation is key! The staff are knowledgeable about the local area and will do whatever they can to ensure you have a great stay.

  • Stayed June 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandStayAppleton, Director of Sales at GrandStay Hotel & Suites Appleton-Fox River Mall, responded to this review, June 20, 2012
Thank you so much for you awesome review of our property! Our staff definitely goes well out of their way to make sure every guest is satisfied. Our rooms, their amenities, and our location to the airport, mall, and restaurants, have always made guests extremely satisfied as well. Thanks again, and we can not wait to have you back on your next trip to town!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San antonio,TX
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 15, 2012

Our stay at the GrandStay hotel was Superb. The mattress was the best we have ever slept on and the personnel are friendly and helpful. The price is a bargain for the quality of the hotel. I highly recommend people try this. Jack

Room Tip: Hot tub has excellent jets.
See more room tips
  • Stayed June 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Director of Sales at GrandStay Hotel & Suites Appleton-Fox River Mall, responded to this review, June 25, 2012
Thank you so much Jack for taking the time to leave such a great review! We are glad you had a wonderful stay while here in Appleton. Brand new beds go a long way towards a great nights sleep!! We hope to see you again sometime on your next visit up this way! Thanks again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, IL
Top Contributor
58 reviews 58 reviews
19 hotel reviews
Reviews in 32 cities Reviews in 32 cities
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed June 14, 2012

Who would expect TWO outstanding hotels in Appleton? The Cambria Suites is one, and now this. It has been remodeled and is a big step up from its previous incarnation. The lobby is lovely. The rooms are very comfortable, with a big desk and ergonomic desk chair...as well as a big comfy armchair and other seating as well. Beds are firm and comfy. TV is new with loads of cable choices. And the breakfast is outstanding with hot scrambled eggs, bacon, sausage, even waffles. Highly recommend.

  • Stayed June 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandStayAppleton, Director of Sales at GrandStay Hotel & Suites Appleton-Fox River Mall, responded to this review, June 15, 2012
Thanks for taking the time to leave your wonderful comments about our hotel! We are glad you ended up finding the best Appleton has to offer! We are thrilled to have our newly renovated lobby appreciated by our guests, along with our expansive complimentary breakfast selection. Our location next to the mall and HWY 41 is an added bonus for our property. We welcome you back anytime, and cannot wait to see you again soon! Thanks again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Been to GrandStay Hotel & Suites Appleton-Fox River Mall? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about GrandStay Hotel & Suites Appleton-Fox River Mall

Also Known As:
Grandstay Hotel And Suites
Grandstay Hotel Appleton
Grandstay Hotel
Wingate Hotel Appleton
Address: 300 N Mall Drive, Appleton, WI 54913
Phone Number:
Location: United States > Wisconsin > Appleton
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Appleton
#1 Business Hotel in Appleton
Price Range (Based on Average Rates): $
Hotel Class:3 star — GrandStay Hotel & Suites Appleton-Fox River Mall 3*
Official Description (provided by the hotel):
GrandStay Hotel is a premier Hotel located in Appleton, Wisconsin next to the Fox River mall and surrounded my award winning restaurants and world class shopping. The GrandStay offers elegant and luxurious accommodations for comfort and convenience at affordable rates. Awarded the Certificate of Excellence by Tripadvisor for 2011, 2012 and 2013 the GrandStay Hotel & Suites is the place to stay for unparalleled customer service and a convenient location Located only 2 miles from the Appleton Airport (ATW) and next to HWY 41 and College Ave Exit. GrandStay Hotel welcomes family and leisure travelers as well as the Business Guest who find our business amenities and services especially accommodating. We have all your needs with our Wellness Pool/Whirlpool, Fitness Room, Business Center, Meeting Rooms and not to forget our quaint and cozy cocktail lounge to relax with your favorite drink while socializing or watching sports on one of the many flat screens. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Booking.com, Priceline, Travelocity, Tingo, Hotels.com, Agoda, Venere and HotelsClick so you can book your GrandStay Hotel & Suites Appleton-Fox River Mall reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage GrandStay Hotel & Suites Appleton-Fox River Mall, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.