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“Best in Fortaleza” 5 of 5 stars
Review of Holiday Inn Fortaleza

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Holiday Inn Fortaleza
3.5 of 5 Hotel   |   Av Historiador Raimundo Girao, 800 | Praia de Iracema, Fortaleza, State of Ceara 60165050, Brazil   |  
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Ranked #3 of 91 Hotels in Fortaleza
Seattle, Washington
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Best in Fortaleza”
5 of 5 stars Reviewed May 24, 2013

I am an American who travels to Fortaleza for business often and can say the Holiday Inn has been a pleasant experience each time, although the internet can get expensive if you want high speeds. If you want multiple devices you can call the front desk when the IT guy is on duty and he will connect your other devices on your account (free or charged account). Small fitness area, steam room, and shower - which is nice to have a jog on the beach and then steam and shower before returning to your room. Rooms are fine, breakfast has always been fresh and satisfying, staff has been very helpful to find local stores and restaurants (and speak good English which is not the case in the other hotels I tried).

One thing left out of other reviews is that the strict security is very comforting, which should be important to you if you have read about Fortaleza.

Room Tip: The best rooms are the Deluxe with the small Balcony overlooking the beach which is a great way to w...
See more room tips
  • Stayed February 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnFortaleza, Guest Relations at Holiday Inn Fortaleza, responded to this review, June 6, 2013
Dear Guest!

It was a pleasure to have you with us during your stay.
We appreciate the compliments for Holiday Inn Fortaleza.
Comments like this encourage us to increasingly better serve our guests.
About the internet services, you observations have been taken to the responsable department.
Do not forget to contact us when you return to the city.
We hope to welcome you again soon.

Best Regards,

Holiday Inn Fortaleza
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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976 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
London, United Kingdom
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 26, 2013

Stayed one night in February after long flights from Europe. Good location with views of nearby beach. I can only say it's adequate, since it is very much in need of an upgrade. The room was clean but shabby with merely 2 cups of water in the fridge. The shower barely worked. The breakfast was satisfactory but the checkout needs more staff. If I needed to stay longer I would have looked elsewhere.

  • Stayed February 2013, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Fortaleza, responded to this review, May 15, 2013
Dear henry079,

Thank you for staying with us and providing us with your valuable feedback. I do apologize that your experience was not what you expected. Your comments about the the room conditions have been documented and appropriate actions will be taken. While we understand that your stay was not 100% satisfactory, we would hope that you would give us another chance to make your stay as best as it can be.

Sincerely,

Janice A
Case Manager
IHGCare
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New York City, New York
Top Contributor
118 reviews 118 reviews
38 hotel reviews
Reviews in 49 cities Reviews in 49 cities
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed April 4, 2013 via mobile

I expected a little more when making the reservation, but didn't really live up to that expectation. Location is very good and price was fair which included breakfast. Rooms are bit outdated, but definitely have a great view. Lobby was under construction during our stay so wasn't the best experience. Need more AC in common areas.

  • Stayed April 2013
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Fortaleza, responded to this review, April 22, 2013
Dear M D,

Thank you for your review and your recent stay with us. It is pleasing to know that you found our location to be suitable for your needs and the breakfast served was at par with your liking. However, please accept my apologies that our room accommodations was sub par for you. Your comments will be forwarded to the ownership of the hotel to take into consideration for future enhancements of our property.

If there is anything we can do to make your next stay more comfortable, please do not hesitate to ask the Manager on Duty.

Sincerely,

Pam G.
Case Manager
IHGCare
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Tokyo, Japan
Top Contributor
144 reviews 144 reviews
111 hotel reviews
Reviews in 99 cities Reviews in 99 cities
124 helpful votes 124 helpful votes
3 of 5 stars Reviewed March 29, 2013

On a recently trip I stayed at the HI Fortaleza three times.

The hotel is a big older building, that is in some need of updating in areas. Its location, right on Iracema Beach and the views from the rooms are excellent.

The staff are very helpful and friendly, but for such a large hotel the check-in desk area is very small and this can cause delays in the checking in/out procedures.

The rooms are OK (I stayed in both the standard and larger rooms). They are clean and comfortable, but a bit dated with respect to the bathrooms and lighting arrangements.

The big negative is the internet. Complementary internet is provided but at a limited speed of up to 256kbps and the amount of devices that you can connect to this free service is also restricted.

Breakfast is a reasonable buffet, but many of the items do not look that appealing or fresh. This is offset by the seating area outside, where it is much brighter than the rather gloomy interior.

  • Stayed March 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Fortaleza, responded to this review, April 23, 2013
Dear papachongo74,

Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regarding our staff.

However, We’re sorry about the poor internet connection. We will look into this point. I assure you the feedback of our hotel will be reviewed and most certainly forwarded to the appropriate departments. We take the confidence our guests place in us very seriously and work diligently to rectify any unsatisfactory experiences. We hope you give us a chance in the future to show you how great our hotel is.

Sincerely,

Orlando A.
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York
Top Contributor
87 reviews 87 reviews
71 hotel reviews
Reviews in 44 cities Reviews in 44 cities
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed March 14, 2013

The hotel is right on the beach. The hotel is nice for the area. The rooms are very basic. I am a Platinum Royal Ambassador and did not get upgraded to a nice room. The windows are small but you can see out of them. The rooms are big and plenty of room.

The breakfast is good and many choices. The omelet station was good and they always had fresh fruits and a variety of breads and cheeses.

The front desk staff was great. They were efficient and organized and helpful. The hotel is convenient to the beaches and it was enjoyable to walk around the area and explore.

  • Stayed March 2013, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cleveland, Ohio
Senior Contributor
40 reviews 40 reviews
10 hotel reviews
Reviews in 28 cities Reviews in 28 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed January 23, 2013

I stayed there for Business. The Check-in went smoothly. Room was nice. Connectivity was good. Breakfast was included and was a very nice one.
The beach & Atlantic Ocean are just across the street. Lots of activities in the evening on the beach.

  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rio de Janeiro, Rio de Janeiro, Brazil
Contributor
18 reviews 18 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 20, 2013

Iracema Beach is very central to Fortaleza. It's not necessarily a good beach for swimming, but from here you can go to various other places in town. And Holiday Inn was a very good choice. International standards for a good price. Nice buffet selection for breakfast. Ample rooms, very clean, friendly staff. WiFi is available free of charge, but only 256k, that could be improved. Pool area is very nice, there's a separate room for kids and toddlers to play. No arcade or such. There's also a sauna and a small gym. Restaurants around are a bit pricey for food that's not that good, but moving about a block in either direction will give you better options. You can also walk to the Crafts Fair. All in all, we'd definitely stay here on a future trip.

  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Fortaleza

Address: Av Historiador Raimundo Girao, 800 | Praia de Iracema, Fortaleza, State of Ceara 60165050, Brazil
Phone Number:
Location: Brazil > State of Ceara > Fortaleza
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 On the Beach Hotel in Fortaleza
#3 Family Hotel in Fortaleza
#4 Business Hotel in Fortaleza
#4 Romantic Hotel in Fortaleza
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Holiday Inn Fortaleza 3.5*
Number of rooms: 273
Official Description (provided by the hotel):
Get to know the Holiday Inn Fortaleza. There are 273 apartments, all with sea views, in the categories Luxury, Special Luxury, Superior Luxury and Suite. Our events area holds up to 120 people, with 7 event rooms equipped with telephone lines and broadband internet access. A spacious foyer with sea views is available for coffee breaks and cocktails. There are also a fitness center, swimming pool, outdoor Jacuzzi, games room, kids club (kids' corner) and a baby room. Facing the sea, you will be refreshed by your stay in an IHG Network hotel. We are close to the main tourist sites, as well as business centers and airport. Tailor-made for your visit to Fortaleza on business or pleasure. With completely renovated rooms, structure and concept, the idea is for you to enjoy sophistication with great simplicity. _ ... more   less 
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Also Known As:
Holiday Inn Fortaleza Hotel Fortaleza
Holiday Inn Fortaleza Ceara, Brazil

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