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“Comfortable choice in Manaus” 4 of 5 stars
Review of Comfort Hotel Manaus

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Comfort Hotel Manaus
3.0 of 5 Hotel   |   Av. Mandii, 263, Manaus, State of Amazonas 69075-140, Brazil   |  
Hotel amenities
Ranked #14 of 39 Hotels in Manaus
Certificate of Excellence 2014
Parsippany, New Jersey
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
“Comfortable choice in Manaus”
4 of 5 stars Reviewed June 27, 2014

We were there for the World Cup. Big TV in the lobby, by the bar, helped with the spirit and provided a great place for soccer fans to congregate.

Good food and plenty of choice at the buffet.

The staff needs to be commended. Even thought it was difficult to communicate without speaking Portuguese, they were very all very helpful. They made us feel welcome and went out of the way to accommodate our requests.

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ggeralcmao, Gerente de recepção at Comfort Hotel Manaus, responded to this review, August 14, 2014
Hello! :)

First, I would like to thank your feedback and for choosing Comfort Hotel.

Our greatest desire during the World Cup was welcome guests with plenty of entertainment, friendliness and dedication to make your stay unique and unforgettable.
Our staff is always working to provide you, our guest, quality services.

On your next visit to Manaus, we will be waiting for you!

Cordially,
Divie Pinheiro.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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99 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • Japanese first
  • Portuguese first
  • Any
English first
Bridgewater
Senior Contributor
29 reviews 29 reviews
3 hotel reviews
Reviews in 14 cities Reviews in 14 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 22, 2014

We were supposed to stay in a condo but reservation was cancelled at last minute leaving us no where to go at 1 am. We literally knocked at the door and the hotel found us a room that night plus the next one too. Breakfast bar is tasty and pool area is nice too. Will recommend this place to others traveling to Manaus- it is located outside of downtown so a car is needed. It is $45 cab ride from the airport. Friendly staff too. Nice American style hotel rooms.

Stayed June 2014
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ggeralcmao, Gerente de recepção at Comfort Hotel Manaus, responded to this review, August 14, 2014
Hello, Ms. Nancy!

First, I would like to thank your feedback and for choosing Comfort Hotel.

It was a pleasure to receive it and resolve your problem at the moment of check-in.
You can always count on us. :)

Our greatest desire during the World Cup was welcome guests with plenty of entertainment, friendliness and dedication to make your stay unique and unforgettable.
Our staff is always working to provide you, our guest, quality services.

On your next visit to Manaus, we will be waiting for you!

Cordially,
Divie Pinheiro.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Asten, The Netherlands
Senior Contributor
47 reviews 47 reviews
28 hotel reviews
Reviews in 29 cities Reviews in 29 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed June 17, 2014

I spent about a week for business reason in this hotel.
This hotel has all standard needs you can expect in a hotel like this. What I liked especially was the swimming pool (although it is small) and the extensive breakfast buffet.

Walking to the nearest shopping mall takes about 15 minutes. But you have to walk besides the road what is not decently prepared for pedestrians. This is the only place nearby to go to if you want to be somewhere else outside the hotel. Behind this shopping mall (Studio 5) you can find a nice restaurant named Cervejaria Fellice.

  • Stayed June 2014, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ggeralcmao, Gerente de recepção at Comfort Hotel Manaus, responded to this review, August 14, 2014
Hello, Mr. Peter!

First, we thank u your review and choose the Comfort Hotel.

Thanks also for the compliments made ​​regarding our services. Indeed, our location is more convenient for guests who come to the city to work more properly in the Industrial District (hotel neighborhood).
In relation to the external infrastructure nearby, we are performing a work of improvement to provide you, our guest, more quality.

On your next stay in the city of Manaus, we are waiting for you. :)

Cordially,
Divie Pinheiro.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rio de Janeiro, RJ
Top Contributor
317 reviews 317 reviews
43 hotel reviews
Reviews in 61 cities Reviews in 61 cities
149 helpful votes 149 helpful votes
3 of 5 stars Reviewed August 17, 2013

I stayed at this hotel for a week during a professional meeting that was held at its premises. Therefore I was able to use all its amenities.
Good staff, rooms ok. Food ok. Meeting auditorium not very comfortable, though fairly spacious. Chairs that do not allow us to take notes comfortably. Away from Manaus tourist attractions, not a nice environment.
Would no recommend for a tourist trip.

  • Stayed March 2013, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Belo Horizonte, MG
Contributor
18 reviews 18 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed March 29, 2013 via mobile

Although it is a pretty decent hotel, the location is terrible. The service is ok, so are the rooms and breakfast. The wi-fi connection is free, but the speed is poor. I would look for better options in a better place.

  • Stayed March 2013
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brasília
Senior Contributor
33 reviews 33 reviews
22 hotel reviews
Reviews in 20 cities Reviews in 20 cities
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed November 8, 2012

First of all, I have nothing to say about fares. I have been at Comfort as a guest of the State of Amazonas in order to make a presentation in a workshop. Nevertheless, I stayed there for two nights and everything worked very well. The crew is very friendly, the restaurant have good options at night and the breakfast is great. There are two excelent treadmills at the fitness room and other options to workout, as well. It's a very good option for business travellers, although very distant from downtown. Last but not least, it´s one of the Atlantica Hotels and this is advantageous.

  • Stayed October 2012, traveled on business
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rio de Janeiro, RJ
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 25, 2012

We stayed 1 night at the Comfort hotel at the end of a trip to Tariri Amazon Lodge. The room was very clean and comfortable, and the bathroom products were pretty nice. The in-room refrigerator was not working, and the room service food wasn't anything special (not a surprise), but the complimentary breakfast buffet was surprisingly large and tasty, including an omelette and a tapioca station. The fitness room was pretty good as far as hotel gyms go: a couple treadmills, a universal machine, and some free weights. Towels and cold water provided. The pool would be good for doing laps, but we passed on the opportunity (there were several dead frogs at the bottom). We took a taxi to downtown Manaus for the day before our flight back to Rio, but the buses are also an option. For a night near Manaus, Comfort hotel was a comfortable selection. If I were staying longer to visit Manaus, I might choose someplace in the downtown area where there is a bit more to do.

  • Stayed March 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Hotel Manaus

Address: Av. Mandii, 263, Manaus, State of Amazonas 69075-140, Brazil
Location: Brazil > State of Amazonas > Amazon River > Manaus
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Business Hotel in Manaus
Price Range (Based on Average Rates): $
Hotel Class:3 star — Comfort Hotel Manaus 3*
Number of rooms: 132
Official Description (provided by the hotel):
- Free internet in rooms - 132 apartments - Superior / Luxury - Rooms adapted for people with special needs - Rooms for non-smokers - Connecting rooms - Non Smoking Floor - Swimming pool - Business center - Conference center for up to 300 people - Coffee shop - Free Parking - Laundry Service - Fitness center - Individual air conditioning - Electronic Safe - Work desk with broadband internet connection - Mini bar - Hair dryer in every apartment - Cable - LCD TV in all apartments - Free WiFi connection in all apartments ... more   less 
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Also Known As:
Comfort Hotel Manaus AM, Brazil

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