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“Good stay during World Cup” 3 of 5 stars
Review of Hotel Monaco

Hotel Monaco
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Hotel Monaco
3.0 of 5 Hotel   |   Rua Silva Ramos 20, Manaus, State of Amazonas, Brazil   |  
Hotel amenities
Ranked #31 of 40 Hotels in Manaus
Kansas City, Missouri
2 reviews
4 helpful votes 4 helpful votes
“Good stay during World Cup”
3 of 5 stars Reviewed June 27, 2014

I was nervous about staying here during the World Cup after reading some recent reviews, but we stayed for 4 days (saw the US-Portugal match), and our room was perfectly adequate. Cold A/C, clean bathroom/bed/sheets, and plenty of room/storage. Did not hear a peep through the walls or above us while we were there. There is a fair amount of road/street noise that comes through the A/C vent (we were on 9th floor) but it doesn't usually start until 7am or so. And, they were filling the roof top pool when we left (which would have been a good bonus while we were there). Views from roof top restaurant are great. Breakfast buffet (free) was adequate. Fantastic coffee. Location was excellent for walks to the Theatre, fish market, etc. The street that the entrance is on is quiet and it's on a busy-enough street that safety was not a concern for us. Compared to the other options out there and cost, I'd stay here again if I'm ever back in Manaus. Is the hotel dated and a bit worn out? yes. But I will take cool, clean and quiet any day in a city like this. We heard some horror stories while we were there about some other hotels in this same class. Hotel Monaco really did a good job. They may lose some ground after the World Cup, but they stepped it up this week, in my opinion.

  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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86 reviews from our community

Traveler rating
    4
    24
    32
    10
    16
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12
13
9
33
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Stoke on trent
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed June 16, 2014 via mobile

This hotel would have been nice to stay in when it first opened 30years ago!
However it has been neglected since,
It was very cheap but that doesn't justify how unkept it was.
We stayed on the 9th floor and there where ants and cockroach in the room, it was on the main road side and you could here the traffic light beeping!!

The staff where saying different things one said the wifi was free during the World Cup the other said we had to paid, but the wifi didn't work anyway!
breakfast was shocking, there was plenty of stuff laid out but nothing labeled,
The pool was not finished.
The only nice thing about the hotel was the roof top view.

I would say in the hotel again if it was updated!
The most shocking thing is that I found this hotel on the Fifa website,


  • Stayed June 2014
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 of 5 stars Reviewed June 14, 2014 via mobile

Well, I have stayed in many many hotels across the world, and I have NEVER made a review on TA. However, I felt the need on this occasion.

Whilst the rooms were clean, they were somewhat basic. the shower room (small triangle shape) had a fuse box in it which got wet whilst using the shower!! The 'rooftop' pool, although looked very nice, it was not finished, and thus could not be used. The Wifi did not work, even though you had to pay for it, and the reception staff could not speak English to explain that! Considering this was their time to impress on TA during World Cup year, they failed dismally.

  • Stayed June 2014
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Vancouver, Canada
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
Reviews in 13 cities Reviews in 13 cities
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed April 3, 2014

The place is falling apart, filthy, the service is terrible. Towels are dirty, furniture is broken , You don't know who is guest or not, the doors of the hotel are open all the time and anyone can get inside. I didn't feel safe at that place. The phones in the rooms don't work. People smoke in the hallways. Seems like the breakfast is left overs. Usually the pastry in the Brazilian hotels are fresh and delicious, not at Monaco they were dry and didn't have stuffing. Would be better to get a tend and camp in the square in front the opera house. The place is awful.

Room Tip: There isn't a good room on this hotel. You can find a much better room in another hotel in town...
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  • Stayed March 2014, traveled with friends
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Canberra
Top Contributor
77 reviews 77 reviews
22 hotel reviews
Reviews in 32 cities Reviews in 32 cities
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed May 19, 2012

Good, clean cheap accommodation that is well located in the city. Rooms are basic but very clean. Breakfast is good.

  • Stayed April 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Salvador, BA
Contributor
19 reviews 19 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
55 helpful votes 55 helpful votes
1 of 5 stars Reviewed December 6, 2011

If you fancy a horror movie experience with cockroaches, broken toilets and dark corridors, this one is for you!

Room Tip: Ask for a room in a different hotel.
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  • Stayed November 2011, traveled on business
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cincinnati, Ohio
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed May 3, 2011

We just went back from there and regretted not read those reviews before we booked this hotel. It is very noisy because it located just in the corner of two streets running by buses. We booked two separate days .When we checked out after first night , they charged us the money for two night,so we had to cancel the another day's reservation. And there is not any receptor can speak English. The restaurant's buffet has only simple food and expensive.

  • Stayed April 2011, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Monaco

Address: Rua Silva Ramos 20, Manaus, State of Amazonas, Brazil
Location: Brazil > State of Amazonas > Amazon River > Manaus
Amenities:
Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Swimming Pool
Hotel Style:
Ranked #31 of 40 Hotels in Manaus
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Monaco 3*
Number of rooms: 100
Reservation Options:
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Also Known As:
Hotel Monaco Manaus, AM, Brazil

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