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“Great one night stay!” 4 of 5 stars
Review of Holiday Inn Manaus

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Holiday Inn Manaus
3.5 of 5 Hotel   |   Av. Rodrigo Otavio 3721 - Crespo, Manaus, State of Amazonas 69077-000, Brazil   |  
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Ranked #1 of 40 Hotels in Manaus
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“Great one night stay!”
4 of 5 stars Reviewed March 18, 2014

Clean hotel, friendly & helpful staff, nice breakfast. The room is comfortable at affordable price. It's located besides a small shopping mall where you can get almost anything from there. Too bad that I only spent one night there but it was a pleasant stay.

Stayed March 2014, traveled on business
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnManaus, Gerente de recepção at Holiday Inn Manaus, responded to this review, March 27, 2014
Dear Mr RizalRaslip

We are happy to receive comments about your experience with us.

Our job is to provide our customers a safe and comfortable place.

We look forward to welcome again in our hotel

You truly,

Guilherme Monteiro
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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330 reviews from our community

Traveler rating
    178
    124
    22
    4
    2
See reviews for
35
28
19
202
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Beaufort, South Carolina, United States
Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed March 3, 2014

Found this to be an excellent Holiday Inn; clean, attentive staff and a very good restaurant. While most of the guests were there on business, we used it as our base for a trip into the Amazon. The only minor drawback is that it is halfway between downtown and the airport so walking anywhere is not much of an option.

Room Tip: As a IHG platinum members we were upgraded to small suites both times we stayed here.
See more room tips
  • Stayed February 2014, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnManaus, Gerente de recepção at Holiday Inn Manaus, responded to this review, March 5, 2014
Dear Dennis G

Thank you for taking your time and report your time with us.


We strive daily to help our guests and clients with everything that we can. And to provide a comfortable and peaceful environment we work systematically to improve our services.

It will be a pleasure to welcome you again and hope that happens soon.

Regards, Guilherme Monteiro
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kingman, Arizona
Contributor
20 reviews 20 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed February 25, 2014

Clean rooms, comfortable beds, desk staff very friendly and helpful. Breakfast buffet odd in that all plates furnished were saucer sized, dinner at the hotel was good, but they have a very limited menu. Location next to a small mall, but industrial other than that. Booked in the U.S. and had no problem at checkout with any aspect of our reservation. If I were staying there again, I'd look at their other rooms before checking in, ours was quite small and cramped, and an upgrade might be worthwhile.

  • Stayed February 2014, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnManaus, Gerente de recepção at Holiday Inn Manaus, responded to this review, February 27, 2014
Dear paco30

Thank you for taking the time to review your stay with us.

It is always good to know that we can meet and exceed the expectations of our customers. This is the true meaning of our work.

We are working daily to ensure that all our customers can be met in the best way.

We hope to see you back soon.

Regards, Guilherme Monteiro
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saint Louis, Missouri
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 13, 2014

Would definitely recommend this hotel. Staff was friendly, although their English was a bit "spotty". We were able to communicate though. Room was very clean and I felt safe and comfortable here. Located about 16 miles from the airport, but was close to the port where we boarded a cruise ship.

  • Stayed January 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnManaus, Gerente de recepção at Holiday Inn Manaus, responded to this review, February 21, 2014
Dear Goseethew0rld

Thank you for taking the time to review your stay with us.

It is always good to know that we can meet and exceed the expectations of our customers. This is the true meaning of our work.

We are working daily to ensure that all our customers can be met in the best way.

We hope to see you back soon.

Regards, Guilherme Monteiro
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
1 review
5 of 5 stars Reviewed February 10, 2014

My 4 day stay at the Holiday Inn, Manaus was very good. Polite and efficient staff, clean rooms and good food.
Internet access for me was excellent altho some others mentioned it wasn't so good.
I would definaitely recommend this hotel to others.
Thanks,
Jason

  • Stayed February 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnManaus, Gerente de recepção at Holiday Inn Manaus, responded to this review, February 12, 2014
Dear Jason M

Thank you for taking the time to review your stay with us.

It is always good to know that we can meet and exceed the expectations of our customers. This is the true meaning of our work.

We are working daily to ensure that all our customers can be met in the best way.

We hope to see you back soon.

Regards, Guilherme Monteiro
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Senior Reviewer
9 reviews 9 reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 31, 2014

There are many hotels in Manaus- but from the reviews we read and websites we decided to go with an old reliable favourite- Holiday Inn-. This hotel is about 2 years old, clean, up to date, offering free WIFI and a hot buffet breakfast ( which was good). The price was a little higher than expected ($300) for 2 nights- but beware!!!! the booking is only for one person! We had to pay extra for my husband! Staff are courteous and the desk staff do speak understandable English.

  • Stayed January 2014, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnManaus, Gerente de recepção at Holiday Inn Manaus, responded to this review, February 5, 2014
Dear Penzance_13

Thank you for taking the time to review your stay with us.

It is always good to know that we can meet and exceed the expectations of our customers. This is the true meaning of our work.

We are working daily to ensure that all our customers can be met in the best way.

We hope to see you back soon.

Regards, Guilherme Monteiro
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newbury NH
Contributor
16 reviews 16 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 25, 2014

Very nice to stay in a holiday inn that seems like a Holiday Inn in the US. Breakfast, iron in the room, etc.

I would recommend this hotel to anyone for travel to Manaus. The mall is an easy walk over a pedestrian bridge, with a brewpub in the back.

Stayed January 2014, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnManaus, Gerente de recepção at Holiday Inn Manaus, responded to this review, February 5, 2014
Dear BillNewburyNH

Thank you for taking the time to review your stay with us.

Our hotel follows international standards of IHG brand and this difference is what makes our hotel maintain that quality in service and resources to our guests.

We work daily to ensure that all our customers can be met in the best way.


Regards, Guilherme Monteiro
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Manaus

Address: Av. Rodrigo Otavio 3721 - Crespo, Manaus, State of Amazonas 69077-000, Brazil
Phone Number:
Location: Brazil > State of Amazonas > Amazon River > Manaus
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Manaus
#1 Business Hotel in Manaus
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Holiday Inn Manaus 3.5*
Number of rooms: 240
Official Description (provided by the hotel):
Experience the Holiday Inn Manaus Get ready for a new experience and welcome to Holiday Inn Manaus! With a complete structure and differentiated service, we serve guests who are seeking for a personalized service, comfort and convenience. Our structure, products and services have been enhanced to meet and exceed the expectations of our guests. Our hotel and guest rooms provide and follow the highest international safety standards and are fully equipped to ensure to our guests comfort, quality and excellence in customer service. With care in customer service and attention to every detail, we provide you welfare along your stay. ... more   less 
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Also Known As:
Holiday Inn Manaus AM, Brazil

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