Our room was nice, very clean and the view was good. The bed was comfortable with nice linens. The bathroom was especially nice with a large, walk-in shower with rain type showerhead and premium soap, shampoo and conditioner. A French press coffee maker, electric kettle, coffee cups, and wine glasses were in the room along with a microwave and refrigerator. Ground coffee was supplied the first night and we enjoyed the coffee in our room the next morning. We did not receive coffee for the second night. There was a basket of various drinks and snacks available to purchase, but as usual with most mini-bars, the prices were high. The main complaint we had was, when we reserved the room it was listed as a suite with sofabed, and I would not call the room we had a suite nor was there a sofabed. I specifically chose that room based on the description even though it was more expensive than some others because we prefer to have a sofa so that we can sit and read instead of trying to sit on the bed. There was a sort of lounge in the room, but it was not comfortable for sitting and two people could definitely not sit on it. If we stayed here again, I would be sure to clarify in advance the type of room we would have. The room was mostly quiet, but the second night we were awakened about 1:30 in the morning by very loud people on the street outside. They must have been coming out of the pub and sounded very drunk. The noise continued for about half an hour, before they finally left. Overall the hotel is very nice and we would consider staying here again.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
I apologize sincerely, Sandra, for the misleading room information. Upon further investigation, we incorrectly described the room type on our online system. It has since been corrected, but I would like to invite you back to try one of the Grande Suites that actually has a sofa-sleeper. Thank you for letting the service and amenities outweigh the miscommunication. Thank you, and we look forward to seeing you in the future. -Matt (360) 299-1400 ext. 111
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.