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“Very Disappointing” 2 of 5 stars
Review of Majestic Inn and Spa

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Majestic Inn and Spa
4.0 of 5 Hotel   |   419 Commercial Avenue, Anacortes, WA 98221   |  
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Hotel amenities
Announcement
New Year's Eve Dinner
Ranked #3 of 10 Hotels in Anacortes
Florida
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
Reviews in 12 cities Reviews in 12 cities
14 helpful votes 14 helpful votes
“Very Disappointing”
2 of 5 stars Reviewed September 1, 2013 via mobile

This is an OLD hotel without AC and tiny bathrooms without counters. We stayed when they were upgrading their propert next door. They turned off all electricity and did not warn us. No elevators, no light in the pitch black stairwells and NOISY construction. No compensation given. We would NEVER have stayed here had we known. The manager failed to respond to us despite 4 phone calls and messages. Food was overpriced and poor. Service in the restaurant was poor. Do yourself a favor and stay somewhere else....

  • Stayed July 2013
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matt P, Guest Relations Manager at Majestic Inn and Spa, responded to this review, September 18, 2013
I apologize sincerely for your experience at the Majestic. I understand that there was a miscommunication in notifying you about the power outage. Although we notified you before your whale watching excursion about the power outage, we did not expect the outage to last as long as it did. I have reached out and have left a message with you, but I have not heard back since. I feel terrible about the situation and would like to speak with you directly on resolving the situation. –Matt (360) 299-1400 ext. 111
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279 reviews from our community

Traveler rating
    150
    80
    29
    11
    9
See reviews for
44
129
7
31
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (88)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Any
English first
Wichita Falls, Tx
Senior Contributor
46 reviews 46 reviews
17 hotel reviews
Reviews in 26 cities Reviews in 26 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed August 31, 2013

We reserved 2 nights at the Majestic and I requested a room to the back of the building after reading of noise on street in front. We were upgraded to a room in the new addition which has only been open a couple of weeks. It is beautiful and has a fun deck on top of the building with a bar and open kitchen with hamburgers and such. Wonderful views in all directions. The staff is most helpful.

Room Tip: Rooms away from the street are best, due to traffic and a couple of late night bars with music acros...
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  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matt P, Guest Relations Manager at Majestic Inn and Spa, responded to this review, September 18, 2013
Thank you for the kind review. We’re glad that you were able to enjoy the brand new rooms and the beautiful rooftop bar. We hope to see you again soon!
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Seattle, Washington, United States
Top Contributor
185 reviews 185 reviews
25 hotel reviews
Reviews in 66 cities Reviews in 66 cities
104 helpful votes 104 helpful votes
5 of 5 stars Reviewed August 26, 2013

We were lucky to stay in room 603 in the new building of the Majestic Inn in Anacortes. The room was beautiful with crown molding even in the bathroom. We had a charming kitchen with a French press coffee maker, fresh ground coffee, beautiful gas fireplace with timer, and a very comfy king size bed with beautiful bedding. The bathroom was very nice with soft towels and comfy bathrobes. The room was huge with a full size couch, desk, flat screen TV with DVD player, bar stools in kitchen area. Our window looked out on grass area and we could look across to buildings across the street. The room was comfortable and quiet. The staff was also extremely friendly.

Room Tip: Ask for the new building it's beautiful.
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  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matt P, Guest Relations Manager at Majestic Inn and Spa, responded to this review, September 18, 2013
We’re incredibly happy that you enjoy the new expansion – specifically the new Grande Suites! We worked on delivering what guests asked for, and you highlighted the fruits of our labor. Thank you for being the first to review the new building, and we’ll be sure to reserve a Grande Suite for your next trip to Anacortes!
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Edmonds, Washington
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 18, 2013

The Majestic Inn & Spa is an upscale hotel for a cute little waterfront town. For our wedding, we booked the bridal suite and held our reception in the Grand Room following a ceremony on the beautiful beach at Deception Pass. The hotel staff were very eager to make sure everything went smoothly and they went above and beyond with attention to detail and making sure our guests were well cared for. The history on the hotel was fascinating. I'm happy for them that they are expanding. Their new rooms will have air conditioning, needed in the hotter months.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matt P, Guest Relations Manager at Majestic Inn and Spa, responded to this review, September 18, 2013
We’re honored to have had your special day at the Majestic Inn, and that everything exceeded your expectations. Thank you for letting us share your day, and we hope to have you as a guest for your anniversary!
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Woodbridge, CT
Top Contributor
117 reviews 117 reviews
29 hotel reviews
Reviews in 43 cities Reviews in 43 cities
103 helpful votes 103 helpful votes
4 of 5 stars Reviewed August 17, 2013

My husband and I came here as part of a 2-night stop over before venturing onto Vancouver Island. We went on a whale watch and relaxed before continuing on our holiday. The staff are wonderful, our room was large and a wonderful bed. The rooms have been repainted etc. We had booked our stay in the new wing however it was not open when we arrived. They grind their own coffee and will bring it to your room to make coffee in a French press any time day or night. The Inn smells of coffee and it takes a while to adjust to the smell however once you do all is great. It can get noisy as the Inn is right on Commercial Ave., however it should not deter you from staying in this very pleasant Inn. My husband can see us returning.

Room Tip: Try and ask for a room not directly on Commercial but it may be tight. Also, there is no AC so if yo...
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  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matt P, Guest Relations Manager at Majestic Inn and Spa, responded to this review, September 18, 2013
We’re glad that you will return to the Majestic Inn and Spa. We love our coffee in the Pacific Northwest, and we’re happy to share our love with guests. The new wing is now open, and we’d be happy to take your reservation for your next trip to Anacortes.
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Burlington, Vermont
Contributor
14 reviews 14 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed August 15, 2013

We had a lovely large room (2 beds for 3 of us) in this hotel as we wanted to be near the ferry to head to Orcas Island the next morning. We had a choice of several restaurants in the area and in the hotel which made it very easy after a long day of travel. Would absolutely stay here again.

  • Stayed August 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matt P, Guest Relations Manager at Majestic Inn and Spa, responded to this review, September 18, 2013
The Majestic Inn is centrally located in the heart of downtown Anacortes, and we’re happy that you were able to enjoy that. Thank you for the review, and we’ll see you again soon!
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Spanish Springs, Nevada, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 12, 2013

My husband and I went for some much needed time away. The decor, cleanliness and overall atmosphere of the Majestic will not disappoint. We loved the little room up top of the main building that has a wonderful view of the town and all the shops. The staff was super friendly and gave us ideas of where we could go the next day to experience some of the area's attractions. The Romance package was well worth it. The wine and chocolates were a great way to end the night. While there we did noticed other couples and families and we will visit again with the kid's. This is a great place for any kind of getaway and we would highly recommenced you give them a try.

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matt P, Guest Relations Manager at Majestic Inn and Spa, responded to this review, September 18, 2013
Thank you for the great review. We’re delighted that the hotel was romantic, and that you found the staff helpful. Whether you’re embarking on a romantic getaway or visiting with children, the Majestic Inn is the perfect vacation destination.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Majestic Inn and Spa

Address: 419 Commercial Avenue, Anacortes, WA 98221
Phone Number:
Location: United States > Washington > Anacortes
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites
Hotel Style:
#2 Romantic Hotel in Anacortes
#2 Family Hotel in Anacortes
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Majestic Inn and Spa 4*
Number of rooms: 21
Reservation Options:
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Also Known As:
Majestic Hotel Anacortes

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