I had a room reserved and was very pleased with the room and rate. However the Lori who would have been checking us in was so disrespectful I decided that I would rather spend my money somewhere else because of the way Lori treated me. I have worked customer service a long time and I could not believe the way this woman talked to me and really I should say yelled at me in front of other customers. Good customer service is making sure that they are happy and want to come back and I was neither. I spoke to the manager who apologized for her rude obnoxious employee but didn't seem sincere or like she really gave a crap. Anacortes is a beautiful place with a lot of friendly people. I would recommend visiting but I would absolutely not recommend this hotel. I am glad they didn't get a penny from me, nor will they ever and I hope they don't get any of yours either.
- Official Description (provided by the hotel):
- Located in Beautiful San Juan Islands on the Fidalgo Island. The Marina Inn is close to downtown restaurants, shops and Marinas. Minutes from the Ferry. Exceptionally friendly staff, Remodeled rooms, New beds, Free wireless internet, Complimentary expanded continental breakfast, hat and air-conditioned rooms, cable TV, guest laundry,and much more. ... more less
- Reservation Options:
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- Also Known As:
- The Marina Hotel Anacortes
- Marina Hotel Anacortes