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“Hell with a few nice things thrown in” 2 of 5 stars
Review of Islands Inn

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Islands Inn
3401 Commercial Ave, Anacortes, WA 98211   |  
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Hotel website
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Hotel amenities
Ranked #5 of 9 Anacortes B&B and Inns
Bellevue
Contributor
17 reviews 17 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
“Hell with a few nice things thrown in”
2 of 5 stars Reviewed July 6, 2013 via mobile

This was our first time staying here although we have stayed in Anacortes many times. We were looking for a king non-smoking with a sofa or love seat. Made a reservation after verifying they had such a room. Called a couple of days before check-in to verify that we would get such a room. When we checked in, there was some confusion right off, and the woman who checked us in said we should look at 3 rooms and decide which one we wanted. None of them was a king. One of them had a sofa. So we went back and said these did not match up with our expectations or our reservation. Then she gave us another key of a room to look at. It was a king, no sofa, smoking room. Went back again. She called her boss who said they did not have the kind of room we wanted, but for a higher price she would give us the executive suite with 2 sofas and a king. Hmmmm. Finally, she did come up with the type of room we asked for. A lot of time and hassle to get what we expected from the start. Got in the room. 2 of the 3 lightbulbs in the ceiling fixture were burned out and it was very dark in there. After that was taken care of, we discovered that the only electrical outlets in the room were on the far wall across from the bed. Got 2 long extension cords that my husband tripped over twice. But all that paled in comparison to the nearly heart-attack-inducing full blast alarm of country music at 2:30am which also woke up our neighbors.

Now, there were some good things! I think the mattress was new and it was comfortable. The pool was nice and sunny, and the water was warm. The pool furniture was sparse and shabby, including the one table which had no top. The place is very clean. The breakfast was a notch better than the competitor places nearby, but nothing great.

Now that the alarm clock is unplugged, I'm hoping the second night brings no further nasty surprises.

One reason we came here was because of the good reviews. Have we just experienced a rare unlucky moment?

  • Stayed July 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seemore59, Front Office Manager at Islands Inn, responded to this review, October 21, 2013
I want to personally apologize for the outcome of your most recent stay here at Islands Inn. Before you arrived, we made a change to your room assignment, transferring you to a more spacious room, in hopes this would better accommodate the requests on your reservation. It was our mistake for not questioning you prior to making such a change, but I am sincere when I say we had your interest and comfort in mind.
We hope you will give us another chance on your next visit to Anacortes, so we might redeem ourselves and show you the service and appreciation that is customary in our establishment!
Thank you for your business, and for taking the time to leave us feedback.
Have a wonderful day!


Best Regards,
Kathryn
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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87 reviews from our community

Traveler rating
    27
    37
    13
    6
    4
See reviews for
21
40
4
2
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • Any
English first
Coral Gables, Florida
Top Contributor
102 reviews 102 reviews
27 hotel reviews
Reviews in 35 cities Reviews in 35 cities
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed June 24, 2013

This hotel is not fancy and maybe a little bit dated but wow it was great in all the ways that mattered! It was clean. The bed was comforable. Some rooms have A/C but mine didn't. It wasn't ever a problem as I could open the doors for a few minutes and get a "flow thru" breeze when I needed it. Usually just oepening the door to the balcony was enough. There was a ceiling fan too. I stayed 6 nights and got a great rate. The front desk was helpful. There was GOOD coffee available in the lobby all day. I'll be back!

Room Tip: If you don't mind no A/C stay upstairs on the end aways from the office. There is a vierw of the...
See more room tips
  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 7, 2013

The Islands Inn is a great stay for folks visiting the San Juans or traveling through. The owner and staff are very attentive in the best possible way, the accommodations are clean and comfortable, the location very convenient and even though it has a motel style build, the nights are super quiet and blissfully dark.
The best part of it is really is the approach to hosting travelers from the top down. Great morning breakfast (perfectly boiled eggs), they will microwave any leftovers upon request and make the stay really comfortable.
Thumbs way up!

  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Worth, Texas
Senior Contributor
42 reviews 42 reviews
14 hotel reviews
Reviews in 29 cities Reviews in 29 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed April 13, 2013 via mobile

We stayed here after taking the ferry to Orcas Island for my daughters 18 birthday. Check in was fast and the desk clerk was very accommodating.
They were out of two queen bed rooms so she upgraded us to a family room.
The hotel is older but very well taken care of. Outside entryway but still quiet. Inside the room was very cozy and although we didn't have a fireplace, there are some rooms that do.
Very clean and well stocked for your stay. The furniture could use some updating for example the televisions are old as well as the couch and chair but again, clean and well cared for. The first thing I would change is the beds. They need replacing. Very old and "springy". The place has a nice continental breakfast with homemade muffins, bread and granola. Coffee was good too. All and all, for the money it's a great place to stay if you want a clean and cozy place to spend the night on a budget.

  • Stayed April 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Okanagan, British Columbia
Contributor
20 reviews 20 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed October 2, 2012

We stayed one night in late September, during the boat show. Check in was very pleasant and we were offered a king room as an upgrade. This room had a fireplace which was nice, but when we entered the room the first thing we noticed was a very strong smoky smell. The front desk gave us some keys to check out a few other rooms, and in the end we decided to keep the "smoky" room, because in all other ways it was the nicest. Our room was on the 2nd floor, with a great ocean view. Everything was clean and all the amenities were nice (good quality coffee, tea, soaps). The lobby was very welcoming, with a fireplace, internet, coffee and cookies. Breakfast was excellent. All staff we encountered were warm and friendly. Location was a long walk to downtown (short drive but we wanted to drink some wine, so we walked), but at least we got to walk off our dinner. Overall a nice place to stay. Rooms could use a little more updating.

Stayed September 2012, traveled as a couple
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nanaimo
Top Contributor
51 reviews 51 reviews
11 hotel reviews
Reviews in 26 cities Reviews in 26 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed September 30, 2012

We stumbled upon this hotel on trip advisor and other sites, and were VERY glad we chose this hotel. Right at the entrance to Anacortes, and on the main street, it's convenient location is only the first plus. The room decor was a little bit dated, but very clean and the fireplace is a very nice touch. The service was OUTSTANDING from the moment we walked in the lobby until the moment we checked out. The comp. breakfast has a good selection and it was all very fresh - we were even offered a loaf of bread fresh out of the oven! I expected the hotel to be a little noisy being on the main street, but we faced the water and couldn't really hear the street noise at all. The pool and hot tub were clean and looked well maintained (the hot tub was nice and HOT!) and the hours were good (until 10:30). We will DEFINITELY stay here again.

Room Tip: Ask for the water view with the fireplace but a word of caution - there is no elevator!
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  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Port Coquitlam, Canada
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 21, 2012

Islands Inn is a great choice for a budget hotel. You get a very clean, spacious room, good breakfast ( they bake their own bread and muffins fresh every morning, the coffee is good too).The location is very convenient, it's the first hotel as you get into town, coming from the main road. The staff is very friendly, they are really helpful, they even suggest places where to go in and around Anacortes.The only thing, our room didn't have airconditioning, we were there on a hot August weekend...Anacortes is a lovely town itself, I really liked the art displays throughout the town, nice sculptures, murals everywhere.We would go back to Islands Inn any time.

Room Tip: Room with airconditioning if you are there in the summer
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  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Islands Inn

Address: 3401 Commercial Ave, Anacortes, WA 98211
Phone Number:
Location: United States > Washington > Anacortes
Amenities:
Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool
Hotel Style:
Ranked #5 of 9 B&Bs / Inns in Anacortes
Price Range (Based on Average Rates): $
Number of rooms: 36
Official Description (provided by the hotel):
When Fien Hulscher and her daughter Bela Berghuys moved to Anacortes over 30 years ago, they wanted to recreate the warm atmosphere of the B&B they had owned in Amsterdam. The result is Islands Inn & Petite Wine Bar: a quiet, comfortable hotel with a variety of room styles to accommodate family vacations, romantic getaways, and overnight business trips, and a range of amenities to make your stay as pleasant as possible. ... more   less 
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Also Known As:
Islands Hotel Anacortes

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