Just read the last post and they stole the words right out of my mouth. Motel 6, or worse. View of harbor is nice and you can walk to the ferry. So go to the San Juan's, and don't come back! Out of season, we were given a basement room that smelled. I asked for some febreeze (can you believe that?) Got no change in smell after we returned from dinner. I opened the windows (it was 38 degrees outside) to make the room smell a little bit less like a dead animal.
The shower gives your chest a very nice wash. No luck hitting your head. Our "host" in the gross breakfast never stopped talking to another guest even to navigate us around the hideous "full" breakfast. Even a comfort inn does a better job with breakfast. They don't begin even setting up until 6:45 for a 7 AM breakfast. In other words, you can't even grab a banana if you have an early flight/ferry.
The room was clean (except for smelly wall to wall carpet.) They were not full, so if there was a better room, even after I suggested to them that my room had an odor, they did not offer to move us.
Find some place else in town and drive to the ferry. The parking was $5/day. Shame on TripAdvisor for directing us here, or, this place sinks to low tide in the "off" season. I don't think they can fix these things even in the "on" season.
Stay somewhere else.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
I want to personally write to you regarding your recent experience with us here at the Ship Harbor Inn.
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We have been working diligently to upgrade the guest rooms, grounds and personal service we provide to our guest, your review leaves me with a somber heart and sincere apology.
Every situation presents an opportunity and we have risen to the occasion with aggresive action and solutions. We put all hands on deck to remedy each and every room and instituted a more stringent cleaning process.
For those who have never stayed with us at the Ship Harbor Inn. We offer a complimentary Self-Serve extended continental breakfast that includes; waffles, bagels, muffins, hot and cold cereal, fruit and fruit juice and hard boiled egg. Coffe, tea and Milk served from 7am - 10am.
There is no way to replace an event once it has occurred, but we can offer a new memory. Please feel free to contact me personally so that you can experience that get away you deserve.
Our promise to you is that you will have a pleasant and peaceful experieince with us on your return.
We look forward to another opportunity to see you again.
Linda Harvey, Owner 360-293-5177
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.