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“A restaurant searching for an Identity -” 3 of 5 stars
Review of 13moons Restaurant

13moons Restaurant
12885 Casino Dr, at Swinomish Casino & Lodge, Anacortes, WA 98221
(360) 588-3525
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Ranked #15 of 78 Restaurants in Anacortes
Price range: $15 - $46
Cuisines: Seafood, Steakhouse, Wine Bar
More restaurant details
Restaurant details
Good for: Outdoor seating, Scenic view
Dining options: Breakfast/Brunch, Reservations, Late Night
Dining style: Casual Elegant
Transit: Skagit Transit Stops Here
Description: Open Daily 5pm - 10pm 13moons overlooks the beautiful Padilla Bay with views of San Juan Islands and Mount Baker. It is located at Swinomish Casino & Lodge in Anacortes, Washington and features an exhibition kitchen, impeccable outdoor ambiance, menu selections based on available aged meats, seasonal seafood, and local produce from the Pacific Northwest. The menu features an exquisite selection of uniquely inventive delicacies skillfully prepared by our chef.
Burlington, WA
Senior Contributor
29 reviews 29 reviews
23 restaurant reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
“A restaurant searching for an Identity -”
3 of 5 stars Reviewed August 22, 2012

Sadly, I'm seeing the writing on the wall for the 13 Moons. This restaurant has a lot of potential to be a shining star in the Skagit County area, but the greed, lack of patience, and/or ignorance at the top of the Food and Beverage department (and more than likely, *their* bosses), are slowly strangling yet another opportunity to provide stellar dining at this establishment.

Our first visit was excellent. However, at the time it was obvious the restaurant was so new that it was just suffering some teething pains. They tried to implement a very nice brunch, and it was excellent. Two months later, they pulled it, I don't know if it was the company line, but our very talented server said it was likely due to lack of interest. Hello - it takes *time* to generate interest in new establishments!

Some of the other little things - They no longer have a separate menu in the "lounge". So basically, you get the dining room menu, with no complimentary basket of bread and dish of oil and basalmic vinegar unless you ask for it. Too bad, the lighter fare and different menu in the lounge may have added complications for the kitchen, but the menu items were wonderful, and the option to have a lighter meal in the lounge area was a great idea. The decision to remove anchovies from the ceasar salad? Seriously? Not only is that sacrilege to serve up a ceasar salad without them, anchovies keep forever. Offer them as an option or on the side. The cost, little to nothing.

The kitchen and wait staff - I don't know what it is about the kitchen and some of the wait staff, but they can't seem to time their way out of a paper bag. Appetizers that take forever, salads and entrees delivered before the appetizers are finished, and with a few outstanding exceptions, an apparent lack of attention by the serving staff to their customers, and a lack of attention to detail in the back of the house. I mean really, I don't know *anyone* that can't tell that a baked potato has been in the warmer *way* too long and should be discarded, not served to a customer paying $36 for a steak. That being said, even though we've noticed a lack of attention by some of the servers, they have all been very friendly, and have done all they could to "make things right". I compliment them on that.

My suggestions:
1 - Have some patience. Don't condemn or make changes so quickly. Stick to your plan and let your guests get comfortable with what is available on the menu. Bring back the "expensive brunch". Let the coupon cutters duke it out downstairs at the el-cheapo buffet that is having it's own Identity Crisis.

2 - Train your staff for consistency. Front of the house and back of the house. People are spending a lot of money in this restaurant, and they're coming back because they liked the way things were the last time they were in. Keep consistent hours, menus, and the like. Keep the patio in good shape instead of it looking like it's half set up.

3 - Attention to detail. Make sure the chefs are putting out food that's consistent in quality and recipe, and also make sure they are not putting out anything they wouldn't put in front of their family or that they wouldn't want served to themselves. Make sure when tables are cleared and bussed, that they are also *washed*. Look across the table at an angle to pick up any sticky stuff that may have been missed. Wash the chairs too.

Bottom line, follow these three suggestions and don't be afraid to spend a little money for the first year. The restaurant business is cutthroat, but this diamond in the rough has the chance to be a Star.

  • Visited August 2012
    • 2 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 3 of 5 stars Service
    • 4 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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63 reviews from our community

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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Italian first
  • Any
English first
Beaverton, Oregon
Senior Contributor
22 reviews 22 reviews
Reviews in 19 cities Reviews in 19 cities
15 helpful votes 15 helpful votes
“Sunday Brunch Good”
5 of 5 stars Reviewed July 31, 2012

The view and the seafood. Shellfish and salmon great. Look for two for one coupons in the local "things to do" papers.

Visited July 2012
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
15 reviews 15 reviews
10 restaurant reviews
Reviews in 11 cities Reviews in 11 cities
18 helpful votes 18 helpful votes
“Great Views and Atmosphere”
4 of 5 stars Reviewed July 29, 2012

Good restaurant with a great view and atmosphere. A unique "table side " cheese selection app is also nice.
The new hotel addition with this added restaurant and San Juan Island views is a great weekend trip

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
spokane, wa
Senior Contributor
22 reviews 22 reviews
10 restaurant reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
“dinner”
3 of 5 stars Reviewed July 26, 2012

you pay alot for the amount and quality of food. Atmosphere was nice and so was the staff. We paid $8.00 for a bowl of soup that contained about a half of cup.

Visited July 2012
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bellingham WA
Contributor
16 reviews 16 reviews
6 restaurant reviews
Reviews in 11 cities Reviews in 11 cities
23 helpful votes 23 helpful votes
“Great food....service needs improvement.”
3 of 5 stars Reviewed July 24, 2012

We had 2 different experiences in this restaurant.....both of which ended in amazing food. We had dinner on the outside deck on a Saturday night. The view was incredible and the staff nice enough....but the service ended up being pretty awful. Our server was a young woman who was excessively "familiar" for a fine dining establishment (e.g., referring to my husband and myself individually as "honey," "dear" and "sweetie" and together as "you two"....more like what you would expect from a "Flo" type waitress in a diner.). She messed up our order and tried to give us someone else's order. Several couples were served before us, even though they had come in after us. Even though we had empty glasses on the table, nobody asked if we would like refills of water, and when we finished (after 2 hours and 15 minutes!) we had to ask for a bill....even though we sat at an empty table for some time and there were only 2 other tables still left with people at them. What was particularly interesting is that the manager was walking around the whole time....doing nothing but visiting with a couple of customers. A good manager would be making sure his/her staff was taking care of customers!

On the flip side was the brunch. Our server was wonderful and we never had empty coffee or water! (Though the same manager was there....wandering around not doing much). All in all, I think this restaurant could benefit from new management....lose the current manager and get someone who understands the caliber of dining they are providing....and keep the chef!!

  • Visited July 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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