HORRIBLE IN EVERY WAY! DO NOT GO HERE! My husband and I stayed here for a week in September of 2013 while our boat was being serviced in Anacortes.
First of all it was very hot so we called and ask if the air conditioning was good. We were assured that it worked great. We get there and the A/C was so old that all it would do was barely blow warm air. First night, very uncomfortable. Not to mention the quote" new bed" they said they put in recently, that was so old that the springs were poking our backs all night. We had to take the comforter off and put it under the sheets for some cushioning. Which didn't help. And the bathroom faucet that broke off when I turned it on. Which we ignored.
Second day...asked the front desk girl to come take a look at the A/C because it was broken. She came over, looked at it, fiddled with it a bit, talked down to us and laughed saying it worked just fine. We were annoyed to say the least. Later that evening when a man took over the front desk we asked him if he could fix the A/C. He came to check it out, said it was indeed broken and replaced it with a new A/C Unit. Finally we had some relief. The new one worked well. He told us that the day girl doesn't like to be cold so the A/C was fine for her. Terrible customer service on her part.
Our poor dog got terrible fleas from the carpet, and she chewed some grass on their little patch of grass by the parking lot, and apparently it had some toxic chemicals on it which made her violently ill for the entire week. King bed was HORRIBLE and old. The room stunk like carpet chemicals or something. Which might be what made my dog sick. Okay...we stuck it out for the week, went home to Everett vowing to never stay there again.
Then we got bill from them for two hundred more than it should have been. We called them to see if they made a mistake. NOPE! They had the crust to accuse us of stealing one of their disgusting flea infested bedspreads! Apparently the housekeeping is so horrible, they didn't even change the sheets after we left! If they had, they would have found the bedspread. Disgusting! They then refused to credit us for their mistake or apologize for it. And the owners/managers refused to credit us the extra charges and that we would have to take it up with our credit card company! Which we promptly did! Unbelievable! Also it's at the intersection of two highways that are busy 24/7 so it's noisy.
Big mistake Fidalgo Country Inn. HUGE. We will be letting all our boating friends & family know how we were treated.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
To all future guests, this review is a result of a disgruntled guest who was charged for destroying
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hotel property! please refer to other reviews of our Inn since we took over late june of 2012.
thanks for everyones business!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.