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“Wonderful Experience” 5 of 5 stars
Review of Stratford Suites - Spokane

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Stratford Suites - Spokane
2.5 of 5 Hotel   |   11808 W. Centre Lane, Airway Heights, WA 99001   |  
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Ranked #1 of 3 Hotels in Airway Heights
Certificate of Excellence 2014
Novi
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
“Wonderful Experience”
5 of 5 stars Reviewed March 3, 2014

When business travel brought me to the Spokane area, I stayed at Stratford Suites for 6 months and it was the most enjoyable, comfortable property I have have come to know. Hands down, better than any major property chain. The staff was more like family that attended to every need. The rooms were beautifully appointed with touches you would never expect. BBQ get togethers on their pergola covered patio in the warm weather and pizza reception in the colder months - and don't forget their freshly baked cookies every night with their great coffee! Owners Jack and Amy were absolutely wonderful - with their staff being courteous and professional. I highly recommend their property if business or pleasure brings you to the Spokane and all points in and around the area, you will not be disappointed.

Room Tip: Just ask, I"m sure the staff will accommodate you!
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  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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217 reviews from our community

Traveler rating
    184
    28
    2
    1
    2
See reviews for
85
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
  • English first
  • Any
English first
Aiken, South Carolina
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 2, 2014

We stayed recently at the Stratford Suites to visit the NorthernQuest Casino which is probably less than two miles away. The suite was delightful with the highlight being the 50 inch TV in the living area. The staff was quick to respond to a burned out lightbulb and even passing by the housekeeping crew on the sidewalk they were extremely pleasant. This is the second stay for us at the suites and would stay there again in the future.

  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed March 1, 2014

This place is very clean. If Staying in a place that's clean is important this is the place to stay! Staff was very professional, helpful and kind! I would defiantly stay here again! Highly recommend! Comfy beds. Great TV. Quiet.

  • Stayed February 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colville, Washington
1 review
5 of 5 stars Reviewed February 17, 2014

This very clean hotel has kitchenettes w/ cook wear & dishes, is close to fast food, grocery store AND is close to Northern Quest Resort/Casino. We stay here instead of the casino hotel. It's quiet and very comfortable! We highly recommend this hotel to save money for longer stays and short stays as we'll.

  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Spokane, Washington
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 13, 2014

We stayed at the Stratford Suites to celebrate our 46th anniversary and watch the Super Bowl. From check-in to check-out it couldn't have been any better. Sitting on a comfortable leather couch and watching the Seattle Seahawks win the Super Bowl on a 50 inch TV was great. Woke up to snow and when I went out to clear off the car, management was already at work clearing all the cars in the parking lot. It was above and beyond our expectations. I would highly recommend the Stratford Suites.

  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed January 30, 2014 via mobile

Clean, comfortable rooms with ample space to work. The night clerk was personable. I only stayed one night & awoke to snow. Gary, the owner, saw me clearing the pile of snow off my car, brought better equipment than was in my rental car & helped me finish. Not being familiar with the area& arriving late, in the dark made it hard to find at first.But Google maps navigator came through & the audio turn by tun directions quickly got me out of the airport loop & into my warm, comfortable suite.

  • Stayed January 2014
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richland, Washington
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed December 25, 2013

Stayed at the Stratford Suites recently. Arrived, checked in, found that the heat was turned off in the room. Was about 25 degrees outside and not much warmer inside. Reported it to the hotel clerk and all I got was an apology. Found the themostats and turned them on. Still had to sleep fully clothed, including a bulky sweater. Husband did not take off his coat for 3 hours. Reported the issue again in the am, again received only an apology. Great place to stay if you are looking for an ice hotel. Not so great if you want to be comfortable and feel as though the staff cares about their guests!

  • Stayed December 2013, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JackSpokane_WA, Owner at Stratford Suites - Spokane, responded to this review, December 26, 2013
Whoa, did we drop the ball on this one...twice! First by giving you a room that had not been cleared as ready and then not immediately giving you another room. The slip up at the front desk is being addressed but in the mean-time we want you to have a complimentary stay on us at your convenience. You had every reason to be upset so please come again so that we can make this right and I guarantee we will do just that.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Stratford Suites - Spokane

Address: 11808 W. Centre Lane, Airway Heights, WA 99001
Phone Number:
Location: United States > Washington > Airway Heights
Amenities:
Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 3 Hotels in Airway Heights
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Stratford Suites - Spokane 2.5*
Number of rooms: 60
Official Description (provided by the hotel):
Stratford Suites-Spokane is a new all-suite, AAA 3 Diamond, Spokane hotel ideal for the business or extended stay traveler. Suites are beautifully furnished and appointed with leather and granite, featuring one or two-bedrooms, pillow top mattress, down pillows and fully equipped kitchens. All suites have a 50” HD TV/DVD in the Living room and a 32" HDTV in the Master bedroom and high-speed wireless Internet. Several one bedroom office suites are equipped with desk, computer, and printer/fax/copier. Services include a Business center, Dry cleaning pickup and delivery, free laundry facility, off-site fitness center and complimentary BBQ. Stratford Suites-Spokane is located 5 minutes from the Spokane International Airport(GEG, Fairchild AFB or Northern Quest Casino and 8 minutes from Spokane city center. Shuttle service is available to the airport and casino. All major credit cards and company billing accepted. ... more   less 
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Also Known As:
Stratford Suites - Spokane Hotel Airway Heights
Stratford Hotel Airway Heights

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