I recently stayed at the Northern Quest with a group of coworkers. Our district won a campaign and our prize was a weekend at the resort. I live in Seattle, so I didn't really consider Airway Heights a "destination" location, but hey, it's an all expense paid weekend!
The overall decor of the resort was very nice, everything is new and modern. And the rooms.....AMAZING. The bathroom was very large and extremely clean. The huge walk-in shower with 4 shower heads was quite a treat. I absolutely loved the color scheme of the room. I wish I could just transplant the whole hotel room to the master bedroom of my house! The room also had 2 complimentary water bottles and a Keurig coffee maker. I personally have a Tassimo which I like much better, but the Keurig was a nice touch. : )
I was quite impressed by the staff. Everyone was eager to help. We arrived at the resort at 9am, but check in wasn't until 3pm. There were 2 Queen bed rooms available, but no Kings. The woman at the front desk took down our name and number and said she'd call us as soon as a King room was available, which ended up being around 1:30pm.
There really isn't much to do outside of the resort, as it's basically in the middle of nowhere. Downtown Spokane is about 10 miles away, but this wasn't really a problem because the resort offers a shuttle anywhere you need to go. And this wasn't just a shuttle, but an Escalade! We just told the concierge we wanted to go downtown, and an Escalade arrived within minutes. My coworker went shopping downtown and the driver even waited for her to shop and then took her back to the resort. A few of us got bored at the casino in the evening and ended up going to a club downtown. When the party ended at 2 am, we just called NQ and a driver came right away to pick us up. so much better than a $25 cab ride!
My significant other and I aren't big gamblers, so we spend most of the time during the day in The Q sports bar. The big screen is huge! And on the weekends they offer $3.50 Bloody Marys and Mimosas until 4 pm which was great. The bartender was very friendly and later on when it got really busy, our server did a pretty good job of keeping up with everyone's orders.
Our group ate at the buffet for dinner and I was less than impressed. I tried two chicken options and both were undercooked; very pink and chewy. We mentioned this to our server, but no one came over to apologize. I definitely would not recommend the buffet.
You need a key to access the elevator which is a nice security feature, however it will only let you off on the floor you're staying on. We had friends staying on other floors, so this was quite an inconvenience when we wanted to visit them.
Overall, I was quite pleased with the staff and resort itself. The location however....not so great. I certainly would not choose to take a vacation here, but it was a nice weekend getaway.
- Official Description (provided by the hotel):
- The AAA Four-Diamond and Forbes Travel Guide Four-Star Northern Quest Resort & Casino is the premier destination in Eastern Washington, with award-winning restaurants, lounges and bars, complete luxury spa, extensive gaming options (with a non-smoking area), cigar bar, night club and star-studded entertainment all just minutes from Downtown Spokane. The Resort features 250 lavishly appointed rooms, including 22 suites; approximately 40,000 sq ft of flexible space for meetings and events. The Resort features an indoor pool and whirlpool, complimentary fitness center with personal trainers (by appointment), and complimentary shuttle, valet and garage parking. Northern Quest Resort & Casino - Spokane's premier destination resort! ... more less
- Also Known As:
- Northern Quest Resort And Casino
- Northern Quest Hotel Airway Heights