This was the first vacation for my husband and I since our son was born......It turned into a very disappointing trip.....Our room smelled reallly bad, we had one bar of soap and 1/2 of a roll of toilet paper.......The remote to the TV worked only after having the batteries removed every few minutes.....The first morning we stayed in to enjoy ourselves, so we ask the maid to give us towels and wash clothes...He insisted he had to have the old ones first and he would only give us 2 towels and 2 wash clothes.....Our safe was broken...Every 24 hours our keys had to be remagnatized, because of this 2 times upon returning from outtings we had to run around the building to the front entrance to get in....There was only 1 ice machine on the 1st floor....The third day there, we left at 11:30 am and returned at 7:30 pm. Our room had not been cleaned, so again we had to hunt down clean linens...The man at the desk tried to say we had up the DO NOT DISTURB sign, but we did not....It got so bad with noise from the other rooms on our last night there, we left early and returned home at 2:00 am. We will NEVER stay there again!!!







Value
Location
Cleanliness
Check in / front desk
Cleanliness



