As you walk in, the hotel is very nice and the rooms are big and comfortable. However, the complaints we had was that both rooms we had for our party came with no towels, no soap or shampoo. When we called down saying we need 4 towels per room for each person, they bring up only 1 and said that we'll get the rest tomorrow morning! They also said that we'd get soap tomorrow as well, we had to call front desk three times before we got everything. The continental breakfast the next morning was quite nice with a varied spread. In general, the only problem we had was with housekeeping but other than that it was a nice enough hotel.