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Homewood Suites Dulles - North / Loudoun, VA: Traveler Reviews

3.0 of 5
44620 Waxpool Road, Ashburn, VA 20147
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Homewood Suites Dulles - North / Loudoun, VA
Ranked #2 of 5 hotels in Ashburn
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75 reviews from our community

    Trip type
Traveler rating
    47
    15
    5
    6
    2
Date Rating
Virginia
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
“Could be better”
3 of 5 stars Reviewed November 7, 2012

My husband stayed here for about a month and half and then I joined him for an extra two to three weeks. In my opinion it's just an average hotel and the staff is friendly. Although the location to places is good, getting out of the hotel is a pain. There is no traffic light so you can end up sitting there for a bit waiting for an opening to get out. That's not the hotel's fault, but something to consider if you are someone that just wants to be able to get out and go. The biggest headache was the internet connection. I do not understand how they can claim to have high speed internet when our connection was always dragging. And I can see from previous reviews that we were not the only ones with this problem. I stayed at a Homewood Suites a few miles south of this one and it was a night and day difference in internet connection. This wasn't a bad hotel, just don't think we would stay here again given other options in the area.

  • Stayed July 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask FloridaGirl2007 about Homewood Suites Dulles - North / Loudoun, VA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ahmad E, General Manager at Homewood Suites Dulles - North / Loudoun, VA, responded to this review
November 14, 2012
Thank you for taking the time to post this review about our hotel. I apologize that you had some issues with getting out of the hotel and had to wait for traffic opening to get out; the good news is that we will have a traffic light installed by May of 2013 and that was approved by the county. Also, we just upgraded to a higher speed internet.
We appreciate your business and want the chance to win you over. I hope that you???ll give us another try!

Sincerely,
Ahmad Erbinieh
General Manager, Homewood Suites Dulles-North
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nc
Contributor
20 reviews 20 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
37 helpful votes 37 helpful votes
“Quiet and Comfortable, Good Location”
5 of 5 stars Reviewed October 25, 2012

We recently stayed at the Homewood Suites in Ashburn. This is our second visit in the past year. This time, we stayed in a King Studio Suite on the 3rd floor. The room was very clean, and the beds were comfortable. The room was next to a stairwell, but we heard no noise from that. The room itself was spacious, a large one-room studio that includes the living/kitchen area (full size refrigerator, microwave, stovetop, small coffeepot, plates, silverware), and a bed area with 1 King bed. The sofa also folded out to a double bed. The room had a large flat-screen (looked new) LCD TV. The bathroom was large (huge shower), with a separate dressing area; the toiletries provided were from Neutrogena (soaps) and Bath & Body Works (Shampoo, Conditioner, Lotion). There is a safe in the closet for securing valuables. The room itself was quiet, even though the hotel was full during our visit. This hotel connects to an Embassy Suites, and the hotels share an indoor pool. Breakfast was very good, with a varied selection of food items (scrambled eggs, hash browns, turkey sausage, pancakes, cereal, fruit, yogurt, etc). The staff was friendly and helpful. You can walk to many restaurants, the hotel is in a very central location. The room is a good value for the room size, quality, and breakfast. We were very pleased during this stay, and happy to find the standards were the same as last year.

Room Tip: We had a 3rd floor room that overlooked the pool. During off season (outdoor pool is covered), this...
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  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask aeflynn about Homewood Suites Dulles - North / Loudoun, VA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ahmad E, General Manager at Homewood Suites Dulles - North / Loudoun, VA, responded to this review
October 29, 2012
Thank you so much for taking time out to write to us. This really means a lot to me as well as my staff. We are exultant that you really like our...
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San Diego
Top Contributor
95 reviews 95 reviews
34 hotel reviews
Reviews in 35 cities Reviews in 35 cities
26 helpful votes 26 helpful votes
“Typical Homewood”
4 of 5 stars Reviewed October 13, 2012

Quiet, and out of the way, this homewood is what you would expect. Breakfast is typical Homewood fare, and the room was typical of all Homewoods, clean, and comfortable. Nothing out of the ordinary---when you stay at one of these hotels, you get what you expect, and when you've been on the road that's important.

Room Tip: This hotel is right in the Dulles flight path---we were so tired, we never heard anything, but that...
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  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask fooddr about Homewood Suites Dulles - North / Loudoun, VA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ahmad E, General Manager at Homewood Suites Dulles - North / Loudoun, VA, responded to this review
October 19, 2012
Thank you for your wonderful feedback! Please come back and visit us again. We appreciate your business.

Sincerely,
Ahmad Erbinieh
General...
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Atlanta, Georgia
2 reviews
“Friendly staff”
5 of 5 stars Reviewed September 17, 2012

Very frieldny and polite staff in a quiet area. Staff remembered me from check in! Good combination for visitors from out of town. Nice breakfast with good service helped get my day going. I would recommend staying here.

  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Sarita213 about Homewood Suites Dulles - North / Loudoun, VA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ahmad E, General Manager at Homewood Suites Dulles - North / Loudoun, VA, responded to this review
September 20, 2012
Thank you for taking the time to write and share your recent experience with us. It is always nice to hear such wonderful comments about our team and the hotel. I will make sure to share this with my team members.

Sincerely,
Ahmad Erbinieh
General Manager, Homewood Suites Dulles -North
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Somerset, Pennsylvania
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“I cannot recommend this hotel and it ashame, it's gone downhill fast”
2 of 5 stars Reviewed September 15, 2012

My husband and I used to take weekend getaways together and we always stayed here. Just a few years ago this was a great place to stay. It pains me to say it is now awful. They've double the price, and the quality is terrible. There is no quality any more. My room was filthy. I was shocked. I don't who they have in housekeeping these days, but "THEY'RE NOT DOING THEIR JOB!!". Everything was "gross" as another reviewer put it. I will never stay here again. Never.

  • Stayed September 2012, traveled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask MrSmith1984 about Homewood Suites Dulles - North / Loudoun, VA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ahmad E, General Manager at Homewood Suites Dulles - North / Loudoun, VA, responded to this review
September 20, 2012
Thank you for your feedback of your recent stay with us. I understand you were unhappy with the cleanliness of your room and apologize for this experience. We work hard to ensure the comfort and satisfaction of our guests and apologize that we were unable to meet that expectation. I am working with our housekeeping staff to prevent this from happening in the future. Thank you again for your review.
We appreciate your business and want the chance to win you over. I hope that you???ll give us another try!

Sincerely, Ahmad Erbinieh
General Manager, Homewood Suites Dulles -North
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Homewood Suites Dulles - North / Loudoun, VA

Also Known As:
Homewood Suites Dulles - North / Loudoun, Va Hotel
Homewood Suites Dulles - North / Loudoun, Va Hotel Ashburn
Homewood Suites Dulles
Homewood Dulles
Homewood Suites Dulles North
Dulles Homewood
Dulles Homewood Suites
Address: 44620 Waxpool Road, Ashburn, VA 20147
Phone Number:
Region: United States > Virginia > Loudoun County > Ashburn
Amenities:
Bar/Lounge Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Kids Activities Kitchenette Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotels in Ashburn
#2 Family Hotels in Ashburn
Price Range: $
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Our extended stay Dulles Airport hotel is designed to make you comfortable, whether you're traveling for a few nights or longer. Our accommodations near Dulles Airport feature spacious studio, one- and/or two-bedroom suites feature separate living and sleeping areas. Each has a fully-equipped kitchen with full-size refrigerator, microwave, 2-burner stove and dishwasher. You'll find enough space for work, study or entertaining - plus all the comforts of home including two remote control TVs, complimentary high speed internet access, and two phones with voice mail. Enjoy a complimentary Suite Start™ hot breakfast seven days a week and a Welcome Home® Reception featuring a complimentary light meal and beverages Monday through Thursday evenings (local laws apply). ... more   less 
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