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“Great bike rental” 5 of 5 stars
Review of Get Out & Go Tours - Day Tours

Get Out & Go Tours - Day Tours
43160 Wintergrove Drive, Ashburn, VA
571-572-2453
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Ranked #1 of 16 things to do in Ashburn
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Attraction details
Owner description: Get Out & Go Tours, LLC is a bicycle rental and tour company located one mile from the W&OD bike trail in Ashburn, VA. "GoTours" offers daily, weekly, or longer term bike rentals, with pickup hours by appointment, and strives to service client needs, even if early or late in the day. Road, Mountain, hybrid, tandem, children's, trail-a-bikes, trailers and camping gear are available. Conference groups or individuals are welcome clientele. As a family run small business, advance coordination for bike rental pickup is recommended.GoTours specializes in running single and multi-day bike tours on the C&O Canal, Great Allegheny Passage, and other Mid-Atlantic rail-trails, and offers bicycle tour routes and events in Loudoun County's wine country.
Ashburn, Virginia
1 review
“Great bike rental”
5 of 5 stars Reviewed August 5, 2013

I rented a road bike from Get Out & Go Tours for the Bike to Beach and had a terric experience. It was easy to reserve, easy to pick up and performed great! I recommend these guys for all of bike rental needs. They have everything from tandem bikes to the terrific road bike that I used. Go see them.

Visited August 2013
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33 reviews from our community

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  • English first
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English first
Pittsburgh, Pennsylvania, United States
Level Contributor
13 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
“Fantastic”
5 of 5 stars Reviewed July 18, 2013

Great place to rent bikes. Love that iwe can support a local business. Quality bikes at a great price...make sure you ask to see Belle

Visited July 2013
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GetOutAndGoTours, Owner at Get Out & Go Tours - Day Tours, responded to this review, July 20, 2013
Woof! Belle (our Yellow Lab) just told us how much she loved your attention, when we told her about your review. We sincerely appreciate your patronage and your kind review of our family run small business.
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Level Contributor
41 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 68 helpful votes
“Great Bikes-Great Service”
5 of 5 stars Reviewed July 16, 2013

Our active group of five ladies were in the area to attend an out of town wedding. We needed to change our reservation date for the bikes at the last minute, but they were very accommodating. The Washington & Old Dominion Trail is just a few minutes from the pick up spot, which made it very convenient for us, since we went on our own. This is a very well maintained paved trail, so it can get quite busy.

We did have a minor problem with one of the bikes (gears), but thankfully one of the ladies is an avid rider and was able to make it work. Overall the bikes are very nice, and the customer service we received was top notch. Thank you Get Out & Go for a great experience and your kindness!

Visited July 2013
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GetOutAndGoTours, Owner at Get Out & Go Tours - Day Tours, responded to this review, July 20, 2013
Thank you for the kind review. We found your group of ladies to be energetic, bubbly, and full of enthusiasm for your activity, and it's always a joy working with people like you.

We didn't have your phone number to call about the gears. We didn't find a problem with shifting when we checked the bike over, but we did identify the issue in changing the handlebar angle. There is a bolt in the front of the stem that wasn't loosened when the side one was loosened, and unless that bolt is also loosened, the bars won't change angle. It's not obvious on these bikes, so we overlooked it too, but we figured it out later.
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Ashburn, Virginia
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
“Great bicycle rental”
5 of 5 stars Reviewed May 29, 2013

We're very happy we discovered Get Out and Go! My husband and I just moved to the Ashburn/Loudoun County area and we were surprised there's so much bicycling going on in Northern Virginia. We've rented bicycles twice now with Get Out And Go Tours (the last two weekends) to explore the area, including the Washington & Old Dominion Trail. The bicycles (Trek Verve 3) are in excellent condition, changing gears went smoothly, very comfortable. And clean helmets ;)

Tom (owner of Get Out and Go Tours) had already adjusted the height of the saddles for us. He has some of the bikes already outfitted with racks and he added panniers for us. I need that to bring along all the stuff I need during a bicycle tour (you know, purse, camera, sunscreen, snacks and drinks). Great service! He knows a lot about the area and is very enthusiastic about bicycling.

Once we're back in shape, we'll definitely come along on one of his multi-day tours!

Visited May 2013
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GetOutAndGoTours, Owner at Get Out & Go Tours - Day Tours, responded to this review, May 31, 2013
Manon,

Welcome to Virginia, and thank you for your kind words. I am so glad you are enjoying your bike rentals from Get Out & Go Tours. We enjoy meeting and getting to know our customers, and we would love to have you on one of our organized, multi-day tours one day, as well as to have you as a rental client.

Tom
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Charlotte, North Carolina
1 review
“Great One Day Outing”
5 of 5 stars Reviewed April 30, 2013

I was referred to Get Out and Go Tours by a friend, and it turned out to be a perfect recommendation. Tom was incredibly helpful from the start, and helped me design a terrific one day bike trip down the C&O Canal Trail to Washington DC. The bikes were excellent, the lunch provided was nutritious and energizing, and the drop off/pick up service was perfect. It was a wonderful way to spend the day with old friends and i highly recommend Get Out and Go Tours.

Visited April 2013
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GetOutAndGoTours, Owner at Get Out & Go Tours - Day Tours, responded to this review, May 3, 2013
Bill, Thank you for the positive report. As a small company, we pride ourselves on customer service and making sure things are right for the customer, and your review reflects success at meeting our objective. We are glad you enjoyed your day, and hope you will refer us to your friends, as another of our clients did for you. -- Tom
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