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“Perfect, Will stay again.” 5 of 5 stars
Review of Springhill Suites Ashburn Dulles North

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Springhill Suites Ashburn Dulles North
3.0 of 5 Hotel   |   20065 Lakeview Center Plaza, Ashburn, VA 20147   |  
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Ranked #1 of 5 Hotels in Ashburn
CT
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Perfect, Will stay again.”
5 of 5 stars Reviewed May 22, 2014

The stay was flawless. Thanks to Scott (Mgt.), the front desk, housekeeping and the rest of the team I had a great stay (Sat-Tue, 5/17-20/2014). Will stay again and recommend. Found everything new and working and great service.

Room Tip: Plan ahead and p/u food/meals. Only breakfast available onsite but rooms have mini-fridge and microw...
See more room tips
  • Stayed May 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SHS_Ashburn, General Manager at Springhill Suites Ashburn Dulles North, responded to this review, June 2, 2014
Thank you for taking the time to write a review on TripAdvisor. I was especially thrilled to learn that Scott had made such a great impression on you. I will be sharing your comments with him and the rest of the team today. We look forward to welcoming you back!
Sincerely,
Hannah
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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122 reviews from our community

Traveler rating
    70
    40
    11
    1
    0
See reviews for
43
18
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
1 review
5 of 5 stars Reviewed April 18, 2014

We were having our wedding at Lansdowne, and had a block set up with them. However you had to guarentee a number, so little by little I would add more as trying not to be liable for any unused rooms. Then, a huge conference came in and booked the rest of the hotel. No warning at all from Lansdowne, clearly they do not think of the little people. A heads up would have been nice. So at last minute I was able to set a room block up at the Spring Hill Suites. Hannah and Debbie took care of us from the start. They set up a base room block and as it filled they just added more rooms. No worries, no getting stuck with unused rooms. People booked the same day of the wedding and they still gave them the block rate. Customer service at its finest...unlike the so called 4 star place down the street. They even provided shuttle buses to and from Lansdowne for my guest staying there, at no charge. I wish we booked all of the rooms here, the cost is half of Lansdowne and the rooms are much bigger and nicer. Thank you again Hannah and Debbie...you made this part of the wedding stress free, when my stress level(s) were already being put to the test :)

  • Stayed March 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SHS_Ashburn, General Manager at Springhill Suites Ashburn Dulles North, responded to this review, June 2, 2014
It was our pleasure Bryan, I'm happy we could fulfil your needs. Wedding groups are one of our specialities and we love taking care of guests and families who have their weddings at many of the beautiful venues accross Loudoun County.

Hopefully another occasion will bring you back and we will have the opportunity to serve you again.

Hannah
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco, California
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed April 9, 2014

This was my first stay at a Springhill Suites property even though I tend to stay primarily at Marriott properties (bouncing between Marriott Rewards and Hhonors programs). This property is fairly and very close to our offices which was the reason for my visit. That said, it is pretty isolated with really nothing other day businesses and residences other than a Chick-Fil-A.

The new One Loudan across the highway will provide some other dining options, but you'll have to drive a few miles east on 7 to find more choices (chains and such) along with shopping. For this trip however, convenience to the office was more a priority.

As for the property itself, I liked the public areas which were nice and bright, both from a lighting and modern decor perspectives. The staff was pleasant, however the breakfast area staff were especially pleasant and helpful.

The room was nicely laid out. I especially like the work area with sliding glass partition between the bed area. Also, the use of sliding instead of swing doors for the separate toilet and shower rooms were nice. This layout is especially useful when traveling with others!

The only downside of the room was the rather loud A/C unit by the window. It did a good job at keeping the room temperature comfortable, but was noticeably noisy at night. I slept in the bed farthest away, but couldn't imagine trying to sleep in the bed right next to the unit.

Overall a very pleasant stay. While not exclusively the only property I'll stay out when I'm out here again, it is on the (very) short list.

  • Stayed March 2014, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glasgow, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed April 7, 2014

My initial arrival was delayed and subsequently handled without any inconvenience to myself. The Quality and cleanliness of the room and public areas was excellent. Friendliness of all staff was second to none. Complimentary breakfast was as good as many higher grade hotels in my
experience. A very reasonable and good value hotel.

  • Stayed August 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
White Plains, New York
Contributor
20 reviews 20 reviews
12 hotel reviews
Reviews in 15 cities Reviews in 15 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed April 2, 2014

Not happy with the stay here we where suppose to stay for 3 days left after the first night.the problem was the beds so hard to sleep on sleeping on the floor was better. I have stayed at many springhills and the beds where fine this one not. there was also a old pizza in the fridge. got right out of here.at least the staff was nice.

  • Stayed February 2014, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SHS_Ashburn, General Manager at Springhill Suites Ashburn Dulles North, responded to this review, April 4, 2014
Thank you so much for taking the time to complete a review of our hotel following your recent stay. I am so sorry to learn that you found the bed in your room to be too hard and to hear that our housekeeping team did not clean your refridgerator is unacceptable. I appreciate your feedback and know that it will help us continue to improve.

Sincerely,
Hannah Adlam
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
ca
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 25, 2014

We stayed at this new hotel in September 2013. Very nice lobby with bright teal colors, very modern and cheerful. The room was spacious with a work area that included a couch, Coffee table, work station with divider for privacy. Shower was huge, separate toilet with sink. Very, very nice and comfortable.

Green Features: Very friendly and happy staff. The lobby is very inviting. The breakfast is very good.
  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mahwah, New Jersey
Contributor
17 reviews 17 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed March 14, 2014

Rooms were very nice,....modern, spacious and clean. The location is off a highway, without any entertainment, as with most hotels in the area. Would stay again for the quality of the rooms and welcoming staff.

  • Stayed March 2014, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SHS_Ashburn, General Manager at Springhill Suites Ashburn Dulles North, responded to this review, March 15, 2014
Thank you for taking the time to complete a TripAdvisor review. I am delighted to hear that you were pleased with our hotel rooms, friendly staff, and that you would stay with us again!
As you recognised, the hotel is in a newly developing area. There are numerous restaurants and a movie theater within a half mile of the hotel at One Loudoun. Dulles Town Center Mall also offers additional dining options, as well as shopping and a soon to open movie theater. We do offer shuttle service to both of these locations to enhance your stay in the Ashburn. Hopefully upon your returm, you will have the oportunity to enjoy some of these nearby amenties.

Sincerely,
Hannah
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Springhill Suites Ashburn Dulles North

Address: 20065 Lakeview Center Plaza, Ashburn, VA 20147
Location: United States > Virginia > Loudoun County > Ashburn
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Family Hotel in Ashburn
#2 Business Hotel in Ashburn
Price Range (Based on Average Rates): $
Hotel Class:3 star — Springhill Suites Ashburn Dulles North 3*
Number of rooms: 132
Official Description (provided by the hotel):
SpringHill Suites Ashburn Dulles North is situated along Route 7 between Leesburg and Tyson's Corner. Free breakfast buffet, wired/wireless Internet, and transportation to Dulles International Airport. Come and enjoy our SpringHill Suites hotel, where each guest suite is innovatively laid out, stylishly furnished and smartly designed to give you the flexibility you need to work efficiently and relax comfortably. ... more   less 
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Also Known As:
Springhill Suites Ashburn Dulles North Hotel Ashburn

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