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“Scandinavian modern in Va” 5 of 5 stars
Review of Springhill Suites Ashburn Dulles North

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Springhill Suites Ashburn Dulles North
3.0 of 5 Hotel   |   20065 Lakeview Center Plaza, Ashburn, VA 20147   |  
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Ranked #1 of 5 Hotels in Ashburn
Certificate of Excellence
New York
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Scandinavian modern in Va”
5 of 5 stars Reviewed July 1, 2012

Ashburn suites hotel has an interesting lobby layout, conventional hallway ptan and spectacularly styled rooms with strong scandianvian modern feel, even though built with US materials.
I stayed in new hotels in Finland and Estonia summer 2010. this place really feels like those northern european rooms.
The Ashburn rooms appear to be recently built and decorated in cool colors, spare unfussy trim, very sleek builtins all set the mood. A matching patterned berber carpeting harmonizes with the rest of the space and feels OK to bare feet.

Just inside the entrance door, there is a partition wall of frosted glass above a desk that divides the firm sectional couch and writing area from the bed space. the glass dividers can be opened or closed to change the amount of separation offered. The room’s flat panel TV can be seen from both the sectional couch /desk sittting area and from the bed space. The set can be swiveled to direct it more fully to either area if you wish.

Lavatory with toilet and sink resides behind a large sliding door which moves on a quality pocket door track. It does not lock. Large walk in closet space, a second separate "bathroom" with full width counter, artful mirror and sink and a walk in shower of about 4x3. with a frameless glass door. This is not a tub, but no tub wall to climb over, either. (there is no toilet in the shower room) the shower floor is slightly below the room floor. the water controls in the shower are the fussiest bits in the entire room. 2 supplemental sprayers direct at adult midsections from the main control panel. a single large volume lever with a concentric mounted temperature control operates the shower head. this aims to look euro, but only succeeds in being somewhat awkward to use. I ended up turning off the supplemental shower jets, my wife liked them.
this room is also behind a large sliding door.- with a translucent glass panel.

beds were very supportive and the reservation offered a selection of pillows. the soft ones were great for me as a stomach sleeper. the best I have found in hotels in several years. my wife prefers side and she found these comfortable as well.
the room has conventional US hotel air handler. this one is wall thermostat controlled.
Nice diffuse curtain as well as a room darkening one. operable window for some outside air if you choose.
we found the morning breakfast to be very nice. scrambled eggs and sausage offered on our wednesday morning. O.J was full bodied and slightly pulpy. A.J. was crisp and refreshing. yogurt, bagels, muffins and toast along with cereals, oatmeal packs. coffee and tea. Not room service he Willard Intercontinental, but certainly one of the better buffet hotel lobby breakfasts.
the hotel claims a pool, but it is quite small. this and the somewhat unusual bath arrangements might make this hotel a better choice for travels without young children.
for our visit with a teen son in tow, the divided bathroom facilities was a definite advantage.
Overall, a very pleasant and stylish stay is available for someone willing to dip a toe into a sleek international styled room.

  • Stayed June 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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179 reviews from our community

Traveler rating
    96
    61
    18
    4
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67
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Sumter, South Carolina
Level Contributor
38 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed June 25, 2012

I've stayed in quite a few hotels through the past couple years and this is the first time that I've been blown away upon entering the room. The first thing that I noticed is the color; there are none of those drab colors that you usually find in hotel chains. These colors are light and inviting and the furniture is very modern. The desk has a divider, from the bed, which allows you to conduct work in semi-private and not disturb someone sleeping. And the shower is awesome, has nozzles at different levels. Just an awesome room, stay here and you won't be disappointed. Also, the check-in was seamless. They had a trainee down there who was extremely pleasant and willing to offer directions.

Room Tip: My tip for you; if you're staying in this area stay at this hotel.
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  • Stayed June 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cleveland, Ohio
Level Contributor
63 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
2 of 5 stars Reviewed May 29, 2012

Hotel appears new and located quite a distance from Washington DC, it is about 12 minutes to Dulles. Room was clean, but had issues. It was quite small for a comperable suite hotel. The sliding doors for the separate Shower and separate toilet room on the surface sounds great, but a room without a bathtub is small. We had one bar of soap to share with the shower, toilet room and sink in the shower room. That and the lack of towels, the thin sheets for the very hard sofa bed. Also, hair dryer did not work and the sink in the toilet room was all plugged up. We stayed 2 nights and the hotel did take care of the reported problems after the first night. My real reason for giving the hotel such a rating are the following:

1.Pool was horribly small. I could touch both sides of the pool by outstretching my arms. Way too small to do anything. Capacity was a whopping 9 persons! You could fit the 9 if they all inhaled. This was first Spring Hill Suites I have stayed that had no whirlpool...not even a small one. I have stayed at tens of Spring Hills and competitors hotels.

2.Worst part of the stay was the breakfast. This hotel was packed at all visited hours and had only one waffle maker and a very limited seating area in the lobby. Even though the lobby is very modern looking, there is just not enough tables to accomodate the stress of the breakfast. Also, not much in choice was available, Pork sausages, on the raw side, had to wait quite a long time in line to just get a bagel and some oatmeal. Way too tight for the huge crowd even with the table outside. Much of the seats in the breakfast area are lounge chairs making it difficult to eat. I was in the breakfast area when it opened and it was packed with lines and my niece was there at 9:30 on a weekend and nothing was left and it was closing. Very disappointing. We would rather have gone to the Chick-Fil-A which was the only restaurant within walking distance, but closed on Sundays.

3. Never received my bill under my door. All hotels in the Marriott Chain do this, but the Spring Hill Suites Ashburn did not, making me have to stand in line to check out since two parties were in front of me and each had issues. Again, not a big thing, but an indication that this hotel doesn't stack up to others in the chain.

I did like the thermostat air conditioner which was quiet and worked very well keeping the room cool, but the poor breakfast and pool were a real downer in comparison to other hotels in the area. I have stayed at many around Dulles and most have a much better pool that you could actually swim, more accomodating breakfast. Any pool with water is much better than the Ashburn Spring Hill Suites pool.

Room was clean, but lacked ammenities other hotels in the chain have and you have to drive a distance to get to a restaurant other than Chick-Fil-A.

I rate this hotel as needs improvement and will stay at other area Marriott hotels in the Dulles area for my next visit.

Room Tip: Room can accomodate 3 adults comfortably, but if you like to swim or expect a nice breakfast experie...
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  • Stayed May 2012, traveled with family
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Springhill Suites Ashburn Dulles North, responded to this review, June 25, 2012
Dear Guest,

Thank you for your feedback and sharing your disappointment with the amenities at the hotel. We can and will certainly work to address some of the challenges you faced whilst here and I can only apologize for those that are outside of our control.
We do offer guests complimentary 3 day passes to the nearby LA Fitness which enable our guests to use their facilities when our pool and gym are not adequare for their needs. We also provide complimentary shuttle service to locations and restaurants within a 5 mile radius of the hotel to provide dining options for guests who do not have transportation.
In most instances our breakfast area adequately meets the needs of our travellers; but there are occasions (like you experienced) when we have to just do our best to accomodate larger numbers than the breakfast area was designed for. I am so sorry that your stay as impacted so terribly by this.
Thank you again for your feedback, it will enable us to continue improving and maintain our #1 Ashburn Hotel status.
Kind regards,
Hannah
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Virginia Beach, Virginia
Level Contributor
63 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed May 29, 2012

The service, breakfast, cleanliness, and facilities were great! Nice pool, exercise room, and breakfast area! The rooms, however, even passed the term great!! They were awesome! Nice and comfortable bedding, separate mini-living room, and divided shower room and toiled are just a few of the features this great hotel had! Definitely going back if will be in the area again!

  • Stayed May 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Springhill Suites Ashburn Dulles North, responded to this review, June 25, 2012
Thank you so much! We look forward to welcoming you back again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Virginia
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed May 13, 2012 via mobile

I agree with every positive review you can find on this hotel. For the price of $79, we stayed in what feels like a metro boutique hotel rather than a chain. The rooms are spacious and beautuful with a separate toilet from the shower. I LOVED this. Everything about this hotel is wonderful. You cannot find a better bargain in the usually very pricy Loudon county. This is our new weekend getaway spot.

  • Stayed May 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hamilton, Virginia
Level Contributor
31 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed April 23, 2012

My family travelled to Virginia to visit family over Easter. I have never stayed in a hotel over a major holiday and was unsure what to expect. I sort of expected a skeleton crew but was pleasantly surprised. Rooms were very spacious. Excellent for families. We checked in late and decided we needed an addtional blanket. The gentleman at the front desk was very accomodating, as housekeeping was not around. Breakfast was continually replenished. We used the gym each day and it was always clean. We did see the pool but didn't use it. No time, plus it had bubbles. Overall, the hotel was clean and the staff was helpful.

  • Stayed April 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rochester, NY
Level Contributor
30 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed April 10, 2012

Stayed here one night after staying in the DC area. Rooms are very nice size especially for a family. It is hard to find. GPS wouldn't work. Need a car to reach other areas. Close to the outlets and Leesburg, VA. Breakfast was very good. Disappointed that we could not use the pool. Apparently we were told that a guest decided to use the pool as a bubble bath the day before and no one could go in. The front desk clerk was very polite and approachable. He had great customer service. Nice to have coffee available later in the day. Room was very clean. The area is very up and coming. Can see it get very busy and popular in years to come. We were very happy with our stay other than not being able to use the pool.

  • Stayed April 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Springhill Suites Ashburn Dulles North

Address: 20065 Lakeview Center Plaza, Ashburn, VA 20147
Location: United States > Virginia > Loudoun County > Ashburn
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Ashburn
#4 Family Hotel in Ashburn
Price Range (Based on Average Rates): $
Hotel Class:3 star — Springhill Suites Ashburn Dulles North 3*
Number of rooms: 132
Official Description (provided by the hotel):
SpringHill Suites Ashburn Dulles North is situated along Route 7 between Leesburg and Tyson's Corner. Free breakfast buffet, wired/wireless Internet, and transportation to Dulles International Airport. Come and enjoy our SpringHill Suites hotel, where each guest suite is innovatively laid out, stylishly furnished and smartly designed to give you the flexibility you need to work efficiently and relax comfortably. ... more   less 
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Also Known As:
Springhill Suites Ashburn Dulles North Hotel Ashburn

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