I have stayed at an aloft before and don't remember being as disappointed as I was at this one. The beds are extremely uncomfortable, the walls are paper thin (I could hear my neighbor going to the bathroom and every conversation ever held), also the floors above you can hear loud noises too, the bathroom has no lighting, we needed extra towels and had to wait half an hour for them, there are no extra pillows or blankets, and the pillows we did have were awful. It is definitely pretty to look at and looks fancy, but you quickly realize it's all show. The lobby is pretty and fun to hang out in, but the bar staff was rude and kept trying to close the bar early. Not to mention what hotel bar doesn't open until 5:00 on the weekends? Every time we talked to the front desk they were never friendly or customer focused. The cleaning staff was "cleaning" the room across from us with the door open and the woman kept trying to call her friends or
family on the speakerphone in the room which we could hear in ours clear as day. Our room received service but wasn't cleaned. Just towels replenished and bed made but floors were left dirty. Not impressed at all.
- Official Description (provided by the hotel):
- Chic and comfortable, the Aloft Dulles Airport North offers complimentary airport shuttle service to/from Washington Dulles International Airport and is located near the Dulles Technology Corridor. ... more less
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- Also Known As:
- Aloft Ashburn