We stayed at Aloft through the Park Sleep Fly program. We spent the night at the hotel, parked our car in the hotel parking lot and then took the shuttle to Dulles Airport. The room itself was fairly comfortable but the hotel had few extras. There was no restaurant. There was a place where they sell a minimum number of items to eat. However at night and early in the morning there is not much to be had. Since we had a 6:15 flight, we had arranged with the hotel desk for a wake up call and for a shuttle ride to the airport. The staff forgot to give us the wake up call--fortunately, we also set our alarm. The hotel is listed as having its own shuttle 24 hours a day. However they have not hired anyone to drive said shuttle on Fridays and Saturdays. The staff knew that but did not mention this until we came down early in the morning to catch our scheduled shuttle. The person at the desk told us that since they did not have a shuttle driver they were going to get another hotel to take us to the airport but it would be later than the time they originally scheduled us. Aloft did have a driver to pick us up from the airport for our Thursday return. The Aloft van had a distinct musty odor. I asked to speak to a manager about our experience. The person at the desk transferred me to an extension so that I could leave a message. I left a message and have never heard back.
- Official Description (provided by the hotel):
- Chic and comfortable, the Aloft Dulles Airport North offers complimentary airport shuttle service to/from Washington Dulles International Airport and is located near the Dulles Technology Corridor. ... more less
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- Also Known As:
- Aloft Ashburn