The hotel was semi-close to the airport, but it was not as close as I thought it would be. I came in from vacation late and reserved the hotel ahead of time so I would not have to drive a great distance back to my home. The hotel was probably a 10-15 minute drive from the airport. I ended up on a toll road on the way to the hotel. On the bright side, hotel parking was free.
The hotel check-in was easy and without any issues. We were also hungry and the closest food was about 5 miles away. But, the hotel had a list of directions and restaurants available. The hotel room was fairly nice. It had plenty of electrical outlets, a refrigerator, and an in-room safe. Unfortunately, the room was not clean. There were marks all over the walls, a big brown stain on the sheet, and the heating/cooling unit was extremely noisy. My girlfriend and I woke up around 2:45 AM and the heating/cooling unit sounded like a jet engine. We were afraid the unit was going to explode. I called downstairs and talked to the man working the counter named Mo. Mo stated he was doing an inventory-type check or something and would get back to me shortly with a solution. Less than five minutes later, Mo called me back and stated he had another room for me. I went downstairs and got the new keys and moved rooms. I moved from room 512 to room 519. The second room was not exactly clean either, nor did it have a refrigerator, but the heating/cooling unit worked properly. While my hotel stay was not up to par, I applaud Mo for taking care of me as a customer without hesitation or a second thought.
My girlfriend and I breakfast in the morning. I am unsure if I received it because of my Platinum status or if I booked it under my rate, but the food was simply average. I received a coupon for a hot breakfast sandwich, a water/Gatorade, and chips/candy. I ordered a turkey, egg, and cheese on a bagel and she simply had a bagel with cream cheese (we paid for hers). The food did not taste fresh.
- Official Description (provided by the hotel):
- Chic and comfortable, the Aloft Dulles Airport North offers complimentary airport shuttle service to/from Washington Dulles International Airport and is located near the Dulles Technology Corridor. ... more less
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- Also Known As:
- Aloft Ashburn