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“Nice new hotel with functional rooms” 4 of 5 stars
Review of Aloft Dulles Airport North

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Aloft Dulles Airport North
3.0 of 5 Hotel   |   22390 Flagstaff Plaza, Ashburn, VA 20148   |  
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Ranked #5 of 5 Hotels in Ashburn
new york
Senior Contributor
40 reviews 40 reviews
35 hotel reviews
Reviews in 31 cities Reviews in 31 cities
28 helpful votes 28 helpful votes
“Nice new hotel with functional rooms”
4 of 5 stars Reviewed April 27, 2013

Standard aloft layout and amenities. Casual relaxed staff and clean, solid rooms. No complaints - overall a good stay and a good choice in the area. I didn't use the hotel gym or grab a drink at the bar, but both looked very nice.

Room Tip: There's not much in the way of restaurants nearby, so grab breakfast at the hotel.
See more room tips
  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luis K, General Manager at Aloft Dulles Airport North, responded to this review, June 5, 2013
Thank you for taking the time to post your feedbck concerning your stay we are pleased to hear you found our hotel met your needs and look forward to seeing you again in the near future .
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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371 reviews from our community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
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1 review
5 of 5 stars Reviewed April 19, 2013 via mobile

I really like the atmosphere. Upon check in I was greeted with a smile by Rachel Joffrion, who expedited my check in, as well as inform me of all amenities that the Aloft had to offer. I enjoyed my stay, and recommend this location to all travelers.

  • Stayed April 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luis K, General Manager at Aloft Dulles Airport North, responded to this review, April 22, 2013
We greatly appreciate your nice feedback on our hotel as well as the nice comments made about Rachel! I will make sure to share this and commend her on a job well done!

We hope to see you again soon!

Thank you,

Luis Kuglitsch
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Baltimore, Maryland
Senior Contributor
43 reviews 43 reviews
7 hotel reviews
Reviews in 22 cities Reviews in 22 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed April 17, 2013

I booked this for my hubby and I for a cruise we were taking. While we only live a few miles from BWI, I could not find airfare to Fort Lauderdale for less than $800 RT. I found airfare from Dulles for $398 RT. We considered having our kids drop us at the airport, but DC traffic is abominable at best. I checked a few sites recommended by frequent cruisers and came up with booking through Stay1-2-3 for this property. This proved to be a great option for us as we had an early AM flight to Florida.

We were greeted warmly by the hotel staff upon our arrival. I was sort of concerned since I had booked through a third party site because of problems I have had in the past of the reservation even being on the books, but it was there. She answered all our questions, booked the shuttle to the airport, gave us suggestions on restaurants since we didn't know the area and told us where to park our car for the 9 days we were to be away. Totally loved the urban vibe going on with the lobby and ALL staff we met were very friendly and helpful!

Our room was nice...fourth floor king. Definitely no complaints there. There were a few things that I would change. A night light in the bath area would be great! Turning on the lights was a little goofy and I couldn't see and ended up turning all the lights on in the room during the night. We never did figure out what one of the switches did. Waking my hubby up did NOT make me happy though! The shower was nice and big....REALLY LIKED the bath area. Complimentary shower gel and shampoo worked well! Bed was uber comfy! The heater/AC was an odd sort of set up as another person wrote, but we didn't use it at all....I could see where it would be an issue though. Free coffee in the lobby would be preferable for those leaving for early AM flights, but we made it in the room (Love the fact there are paper goods and a single cup brewer to make coffee in...no worries on how things were cleaned!) and it was all good. There were some dings on the wall from the computer chair being moved against the wall....not a deal breaker, but we did notice it. I just chalked it up to people need to be a little careful. Our phone wake up call went fine, but we couldn't get it turned off...we finally figured it out (or it might have defaulted after five times ringing, who knows?) so the next time we will look before we have the option set up....to be honest, my cell phone worked just as good (I had never set up the alarm on it before), so I may not even have the hotel set it the next trip. My only real grip would be the pillows....full size would be great. I felt like they had decorative pillows on the bed. They just aren't big enough and my hubby took the third one so I was left with one tiny one. Definitely a suggestion I would throw Westin's way!

We had shuttle service to and from the airport. I know others have commented they had issues catching the shuttle on the way back, but we had no issues getting it at all. Our car was safe the entire week. As this is the first time we have ever parked the car and left it for the week, we had an initial concern about since we own convertible two seaters. The car was fine...no problems at all! All in all a great experience and we expect to book the Aloft once again as we will be flying out of Dulles in December for another cruise I have book I got airfare for the two of us for $200 RT!

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luis K, General Manager at Aloft Dulles Airport North, responded to this review, April 22, 2013
"WOW", thank you so much for the amazing feedback! I am really happy to hear that our team made your stay exceptional. It's always nice to hear such great motivating feedback which I will make sure to share with our team. I will definitely look into the complimentary coffee for our early morning guests that have reserved park and fly's. We hope that you folks do come see us again soon!

Once again, thank you so much for your generous feedback and cant wait to see you again!

Thanks,

Luis Kuglitsch
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Frostburg, Maryland
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 8, 2013

Aloft has this bar thing going on in the lobby; some very pretty women in black dresses obviously hired by the hotel to keep things going on until 10 or so. Excellent rooms, no ice unless you go to the lobby. Transport to Dulles is very good, as well as pickup.

  • Stayed March 2013, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luis K, General Manager at Aloft Dulles Airport North, responded to this review, April 22, 2013
We appreciate your feedback! I would like to thank you for the nice feedback on our guest transportation. We unfortunately do not have ladies in black dresses working for WXYZ but will take your compliment! We hope to see you again soon!

Thank you,

Luis Kuglitsch
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Norfolk VA
Senior Contributor
34 reviews 34 reviews
11 hotel reviews
Reviews in 18 cities Reviews in 18 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed April 6, 2013

Stayed at the hotel for a early morning flight our of IAD and was really surprised at the service and value for the money.

This is a really cool and trendy hotel with modern decor and really friendly service from the hotel staff. The rooms were very comfortable and had plenty of room for the price. the room was clean very modern and comfortable. The offered shuttle service from the hotel to the airport and back on every hour and half an hour. The price for the room included the parking fee of the car and the car was not touched and seems to have a great lighted parking lot.

Booked the hotel directly from the website and was able to get a much better deal than anywhere on the net.

I would stay here every time I will fly out of IAD and am looking forward to my next return.

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luis K, General Manager at Aloft Dulles Airport North, responded to this review, April 22, 2013
Thank you, for the wonderful feedback!

We "LOVE" to hear great feedback on our service! I am excited to hear that my team was able to provide such great feedback along with excellent transportation. We truly value your business and cannot wait until we see you again! I will make sure to share your amazing experience to the entire team at the Aloft Dulles North!

Thank you,

Luis Kuglitsch
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Senior Contributor
41 reviews 41 reviews
6 hotel reviews
Reviews in 20 cities Reviews in 20 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed April 6, 2013 via mobile

This is a new funky idea of a hotel. But really not for me. The staff way young and aloof. Our shuttle to and from the hotel was late and crowded. They even overbooked the shuttle in the morning and wanted us to wait a cab and possibly be late for our flight. Maybe I am old school but, the decor was way to contemporary as well. Just not my cup of tea.

Stayed April 2013, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luis K, General Manager at Aloft Dulles Airport North, responded to this review, April 22, 2013
We greatly appreciate your honest feedback on our services and your outlook of our hotel. We also understand you have many options for lodging while travelling to the Dulles area. I am very apologetic for the shuttle issues during your stay with us and will make sure this issues is corrected moving forward. The Aloft brand is a new and emerging concept that brings creativity and vibe to our brand. I'm sorry to hear that you were not satisfied with the look look and feel of Aloft. We hope that you give us another try in the near future and "Thank you" for staying Starwood!

Sincerely,

Luis Kuglitsch
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Raleigh, NC
Senior Contributor
29 reviews 29 reviews
29 hotel reviews
Reviews in 27 cities Reviews in 27 cities
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed April 2, 2013

My wife and I stayed at the Aloft near Dulles at the end of March on a recent trip and enjoyed the stay and the cost. We were able to book the hotel for one night for only $56. We didn't arrive until around 9:30, but were checked-in with our key in under one minute (fastest I have ever encountered). I had requested a room on a higher floor and were granted a room on the top floor and the room keys were already scanned and ready. The room was clean with some visibly wear and tear (scratches on the wall, cracked bathroom door mirror and cracked drywall, nothing to out of the ordinary. The bed was comfortable and the room AC/Heat unit worked well. We did not hear any noise from other guests even though based on the filled parking lot the hotel was pretty full. We took the complimentary water bottles and my wife made a cup of coffee in the morning. Check-out was just as easy as check-in.

Just a heads up, if you are coming from I-495 and Tyson's Corner, you will pay about $7-8 in tolls to get to the hotel. I should have checked this before going as their was an alternate route from the direction we were coming that avoided these toll roads and only added 5 additional minutes to the trip duration.

Room Tip: Just a heads up, if you are coming from I-495 and Tyson's Corner, you will pay about $7-8 in tol...
See more room tips
  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luis K, General Manager at Aloft Dulles Airport North, responded to this review, April 4, 2013
Dear Guest

You are very important to us!
On behalf of the entire team at the Aloft Dulles North, I would like to thank you for staying at our hotel & for giving us such a great rating. I hope that your stay was delightful. We hope that you will return again when next business or leisure brings you to the Ashburn area. We value your business and promise that we will never take it for granted. If there is anything that we could have done to make your stay better, kindly let me know.
If I can assist with anything before or during your next visit, kindly give me a call.

Thank you

Sincerely,

Luis Kuglitsch
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Aloft Dulles Airport North

Address: 22390 Flagstaff Plaza, Ashburn, VA 20148
Phone Number:
Location: United States > Virginia > Loudoun County > Ashburn
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #5 of 5 Hotels in Ashburn
Price Range (Based on Average Rates): $
Hotel Class:3 star — Aloft Dulles Airport North 3*
Number of rooms: 136
Official Description (provided by the hotel):
Chic and comfortable, the Aloft Dulles Airport North offers complimentary airport shuttle service to/from Washington Dulles International Airport and is located near the Dulles Technology Corridor. ... more   less 
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Also Known As:
Aloft Ashburn

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